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Holiday Inn New Orleans West Bank Tower by IHG

Property class: 3
3-star hotel near Port of New Orleans

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Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Exterior
Exterior
Daily buffet breakfast (USD 10.99 per person)
Fitness facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
275 Whitney Ave, Gretna, LA, 70053
  • Place, Oakwood Center
    ‪3 min walk‬
  • Place, Mini Military Museum
    ‪3 min drive‬
  • Place, Canal Street
    ‪6 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gretna

Terrytown stay.Your stay at this Terrytown hotel places you within 6 miles (10 km) of Ernest N. Morial Convention Center and National World War II Museum. Port of New Orleans and Julia Street Cruise Terminal are also within 6 miles (10 km).

What's nearby

  • Oakwood Center - 3 min walk - 0.2 miles
  • Mini Military Museum - 3 min drive - 1.6 miles
  • Port of New Orleans - 5 min drive - 4.1 miles
  • Canal Street - 6 min drive - 4.1 miles
  • Bourbon Street - 7 min drive - 4.5 miles

Getting around

  • Saint Charles at Lee Circle Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Hen House - ‬17 min walk
  • ‪Toast - ‬12 min walk
  • ‪The Ground Pat'i - ‬6 min walk
  • ‪Golden Wings - ‬15 min walk
  • ‪9 Roses Restaurant - ‬17 min walk

About this property

Holiday Inn New Orleans West Bank Tower by IHG

3-star hotel near Port of New Orleans
Holiday Inn New Orleans West Bank Tower by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 3614 square feet (336 square meters) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn New Orleans West Bank Tower by IHG. Free self parking is available.

This 3-star Gretna hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 13 levels
  • 3614 sq ft of conference space
  • 336 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn New Orleans West Bank Tower by IHG offers 180 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Best Western Plus Westbank
Harvey
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,006 reviews
$103 nightly
The price is $117
Apr 28 - Apr 29
Total with taxes and fees
Best Western Plus Westbank

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 3.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Frequently asked questions

How close is Holiday Inn New Orleans West Bank Tower by IHG to the airport?

Holiday Inn New Orleans West Bank Tower by IHG is 18.6 mi (28-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn New Orleans West Bank Tower by IHG?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn New Orleans West Bank Tower by IHG on May 10, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn New Orleans West Bank Tower by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn New Orleans West Bank Tower by IHG.

Does Holiday Inn New Orleans West Bank Tower by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn New Orleans West Bank Tower by IHG, but buffet breakfast is offered for a fee of USD 10.99 per person. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at Holiday Inn New Orleans West Bank Tower by IHG?

No, there is no casino at this hotel, but Caesars New Orleans Casino (7-min drive) and Boomtown Casino (10-min drive) are nearby.

What time is check-in at Holiday Inn New Orleans West Bank Tower by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn New Orleans West Bank Tower by IHG?

This hotel offers free self parking and extended parking.

Does Holiday Inn New Orleans West Bank Tower by IHG have a pool?

Holiday Inn New Orleans West Bank Tower by IHG features an outdoor pool.

Does Holiday Inn New Orleans West Bank Tower by IHG have a restaurant?

Holiday Inn New Orleans West Bank Tower by IHG is home to Round House Bar and Grill, which features American cuisine.

Does Holiday Inn New Orleans West Bank Tower by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn New Orleans West Bank Tower by IHG to downtown Gretna?

Holiday Inn New Orleans West Bank Tower by IHG is 1 mi away from Gretna.

Holiday Inn New Orleans West Bank Tower by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 484 out of 1009 reviews
Rating 8 - Good. 273 out of 1009 reviews
Rating 6 - Okay. 129 out of 1009 reviews
Rating 4 - Poor. 60 out of 1009 reviews
Rating 2 - Terrible. 63 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Katherine

Stayed 2 nights in Feb 2026

10/10 Excellent

Zvonimir

Stayed 1 night in Jan 2026

8/10 Good

Conner

Stayed 2 nights in Jan 2026

10/10 Excellent

Leyanise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean ! Liked everything about the hotel
Stayed 2 nights in Jan 2026

6/10 Okay

Malika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for 3 nights and the room and bathroom were very clean ,the toilet in the bathroom would just run non stop and had to fix it throughout the night .I paid to have breakfast with my stay and it was horrible,the food was very inedible and the young lady with the grayish hair and glasses was slow ,had a bad attitude and could care less about customer service.I am disappointed I had to waste my money not to eat the next 2 mornings .When I first checked in the 2 laddies at the front desk (one lady with long brown hair ,and lady with hair in ponytail with accent )were so nice and funny .....the the young man and lady with the long black hair that worked at night were rude and had attitudes with everyone.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jakaylan

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious
Stayed 1 night in Jan 2026

2/10 Terrible

Anna

Stayed 1 night in Jan 2026

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Edwane, Opelika

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was good
Stayed 2 nights in Dec 2025

6/10 Okay

Jennifer

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel was a little outdated. The room was just average for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Noelle

Stayed 1 night in Dec 2025

10/10 Excellent

Charlesse, Gonzales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, Convenient to various areas & easy parking. Enjoyed my stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roger

Liked: Property conditions & facilities
Awesome Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
It was just a very nice, clean, easy experience. I wanted my kids to be able to see New Orleans from our hotel room because they have never been before. As best she could, the lady who checked us in that is at least two the fifth floor, even though the kids wanted to go all the way to the top. This was the last minute thing so they did the best they could. Then it was pouring rain and nasty this morning so all of our plans for the day pretty much got squelched by rain so we went and did a few geocaches near the hotel planning to get on the road after lunch. And then as soon as I got all the stuff packed in the car and was sitting out front ready to go I could not find my cell phone, and then suddenly I realized that I had left it in the window, recording a time lapse of the weather. So I had to go back in and get another key, go up and find my phone. I saw it in the window reached over and grabbed it and went back downstairs. Great then we went and killed about an hour geocaching over at the mall. and at one point, my daughter decided she needed to charge her phone and her charger was connected to her iPad. But she couldn’t find her iPad. And then she remembered same thing I remembered.. she left it lying in the hotel room. So we had to go back and get another key and she had to go out and get her iPad, but it was there so all is well. I appreciate the patience of your staff. Well, our airhead selves got it together that morning. Thank you again.
Stayed 1 night in Dec 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

6/10 Okay

Rosalind

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was supposed to be included with the stay, but both days they closed the restaurant before 9:30, it was to opened until 11. They offered no compensation, or discount, just said sorry about that. That's is unacceptable, and bad business. I go to New Orleans often, but i will not be staying there.
Stayed 1 night in Nov 2025

2/10 Terrible

Rosalind

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was supposed to be included, both days they closed earlier than we were told. They didn't even offer adiscount on room, or voucher to get Breakfast somewhere else. That is unacceptable!
Stayed 1 night in Nov 2025

2/10 Terrible

HOPE

Traveled with group, Traveled with family
Disliked: Amenities
Had to wait one hour and thirty minutes after check in time to be able to get in our rooms. Didn’t get a receipt at checkout and it has been over 7 days and I’m still waiting on my accidental deposits to be returned.
Stayed 1 night in Nov 2025

8/10 Good

Charles

Stayed 2 nights in Nov 2025

2/10 Terrible

Stanley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First, this hotel is definitely old. If not, it smells old. The first room we were assigned was on the highway side with constant traffic noise. They reassigned the room, which was great. However, there was the trade off from the previous room. The first room was seemingly cleaner. But neither exceeded our expectations. Both are borderline acceptable. The rooms were relatively clean and the beds were comfortable and provided good sleep/rest. During checkout, the female at the front desk was rude and unprofessional. She was tending to a customer in front of me. Based upon the conversation, he was requesting a receipt, which was to be provided via email. He was writing his email address, and I was standing in line to be helped next. Unbeknownst to me, she was waiting on me, but never said anything. I was trying to respect the previous person's privacy. She looked at me, eventually rolled her eyes, and said "may I help you" in a condescending way. I then said I didn't know you were waiting on me because I don't read minds. She said I don't either. But how was I to know it was my turn? Anyhow, between the lackluster stay, poor CS, and homeless picking at the breakfast bar, I won't be staying here again, not would I recommend it. 0 star for me...
Stayed 1 night in Nov 2025

10/10 Excellent

Marion

Stayed 1 night in Nov 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean.
Stayed 2 nights in Nov 2025

8/10 Good

Shannon

Stayed 1 night in Nov 2025

6/10 Okay

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
ok
Stayed 2 nights in Nov 2025