Hilton New Orleans/St. Charles Avenue, New Orleans: 2019 Room Prices & Reviews

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

$144* Per night/room Oct 29 - Oct 30

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds, Accessible, Jetted Tub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, Non Smoking, Business Lounge Access

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, Non Smoking, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, Non Smoking, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Corner

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Executive Level (Parlor with Sofabed)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 2 Max

See all rooms (16)

Hilton New Orleans/St. Charles Avenue ratings based on 33 Verified Reviews

Review Summary

3.8 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Hilton New Orleans/St. Charles Avenue

4 out of 5

Posted by a verified traveler on May 6, 2019

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Comment from Hotel Management

Jun 16, 2019 by Customer Service

Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit. Thank you and have a lovely day!

We really loved almost everything about this property. The staff was very nice and helped me with Travelocity's mess up. The lobby /elevator music was TERRIBLE!! In the city of jazz, jazz should be playing. They weren't even close.

Posted by Allen, from Central Florida on Apr 9, 2019

3 out of 5

Hotel was good. I was disappointed is the maintenance. My sink had a slow drain, the toilet kept running all day and leaked water on the floor, and the channels on the TV kept going out. Made numerous complaints about the issues but it wasn’t resolved.

Posted by a verified traveler on Apr 9, 2019

Rooms weren’t ready at the time promised. Staff were only somewhat accommodating. Small bathrooms but location was good.

Posted by a verified traveler on Mar 24, 2019

Posted by a verified traveler on Feb 24, 2019

5 out of 5

Wasn’t convenient to stores, mainly just other hotels and businesses.

Posted by a verified traveler on Feb 18, 2019

2 out of 5

I was unjustfiable charged with $200.00 plus to change from Hilton Riverside to this Saint Charles St. Hilton. Service in restaurant Luke was execelent, but room was not to the Hilton standards. Small windowns, towells were no changed properly. Toiletry was scarced. Room smell funny and shower pression was not good either. Travelocity did a poor job in handleling the change of hotel. Still i do not umdertand why i had to pay that high cost for a change from a better to lesser hotel.

Posted by Tony, from Miami, FL on Aug 13, 2018

very nice , friendly, very convenient to everything we wanted

Posted by a verified traveler on Jun 26, 2018

Very rude staff. Rooms are very small and over priced. With all the trouble we had they said they upgraded us to a delux room. If our room was delux I would hate to see what a standard room was. The hallways were dirty and looked like they haven’t been cleaned in some time. Room service food trays were left in the hallways for a significant amount of time, several hours. Horrible old mattress that was so lumpy you can’t get rest. When trying to tell staff of the displeasure they didn’t care and said there was no manager to talk to. When we arrived we waited 20+ minuets to get a valet (valet only at hotel to park) so we could unload our vehicle. After asking the front desk about the valet it was still several minutes before anyone arrived and no bellman to check our bags as we had arrived early and needed just to check those in so we didn’t have to lug those around with us. When finally checking in at the check in time we were told our was not ready and had to wait an hour before finally getting our room. When we got our room the one deak girl said your has been ready for you for a few hours and not sure why the other girl refused to check is in. 2 out of 5 elevators working. I will avoid this hotel in the future.

Posted by a verified traveler on Apr 26, 2018

Great Hotel

This was my first time to New Orleans and the hotel and staff added to the great experience. The location was perfect and in walking distance of everything but not so close that the noise disrupted our nights. The staff was incredibly helpful with recommendations on where to eat, what to do, and how to get around the city. If I ever go back to New Orleans this is the place I will be staying again, no hesitation. Easily the best experience I've had with any hotel.

Posted by a verified traveler on Jul 23, 2017

Jul 26, 2017 by val

Thank you for taking a moment to share this wonderful review. I am very happy to hear that you enjoyed your overall stay. We are proud to offer a comfortable environment surrounded by the most exciting area in America. We appreciate you visiting us and we would be honored to have the pleasure of welcoming you back again soon.

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Points Of Interest

Hotel Description

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Non Smoking

Executive Room, 2 Double Beds, Accessible, Jetted Tub

Suite, 1 Bedroom, Accessible, Bathtub

Executive Room, Non Smoking, Business Lounge Access

Room, Accessible, Bathtub

Hilton New Orleans/St. Charles Avenue ratings based on 33 Verified Reviews

Guest reviews for Hilton New Orleans/St. Charles Avenue

Great Hotel

About the Hilton New Orleans/St. Charles Avenue

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