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Hilton New Orleans/St. Charles Avenue

4.0 star property
4-star hotel near Bourbon Street

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Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Meeting facility
Bar (on property)
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(52 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Accesible, Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

King Suite

  • Sleeps 4

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

Hearing Accessible Two Double Room

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible One-Bedroom King Suite with Tub

  • Sleeps 4

Mobility Accessible King Room with Roll-In Shower

  • Sleeps 2

Hearing Accessible King Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Bathtub (Accesible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Corner King Room

  • Sleeps 2

Room With Double Bed-Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 4

Two Double Corner Room

  • Sleeps 4

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4.1 out of 5, Very Good, 2,069 reviews
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About the neighborhood

New Orleans

New Orleans Central Business District stay.Within a 15-minute walk of this New Orleans Central Business District hotel, you'll find Bourbon Street and French Quarter Visitor Center. National World War II Museum and Caesars Superdome are also within 2 miles (3 km).

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Caesars Superdome - 11 min walk - 0.6 miles
  • Jackson Square - 15 min walk - 0.8 miles

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Luke - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Streetcar Cafe - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Fourth Wall - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

4-star hotel near Bourbon Street
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton New Orleans/St. Charles Avenue. For a fee, parking is available.

  • 1 building
  • 252 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1926
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton New Orleans/St. Charles Avenue offers 252 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • First-run movies
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

How close is Hilton New Orleans/St. Charles Avenue to the airport?

Hilton New Orleans/St. Charles Avenue is 14.9 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton New Orleans/St. Charles Avenue?

As of Feb 21, 2026, prices found for a 1-night stay for 2 adults at Hilton New Orleans/St. Charles Avenue on Mar 16, 2026 start from $137.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton New Orleans/St. Charles Avenue have an airport shuttle?

Airport shuttle services are not available at Hilton New Orleans/St. Charles Avenue.

Does Hilton New Orleans/St. Charles Avenue offer free breakfast?

Free breakfast isn’t provided at Hilton New Orleans/St. Charles Avenue, but full breakfast is offered for a fee of between USD 20 and 30 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at Hilton New Orleans/St. Charles Avenue?

No, there is no casino at this hotel, but Caesars New Orleans Casino (10-min walk) and Fair Grounds Race Course (7-min drive) are nearby.

What time is check-in at Hilton New Orleans/St. Charles Avenue?

Check-in start time: 4:00 PM; Check-in end time: 5 AM.

Is there free parking at Hilton New Orleans/St. Charles Avenue?

Free parking is not available at this hotel. Valet parking is available for USD 52 per night.

Does Hilton New Orleans/St. Charles Avenue have a pool?

Hilton New Orleans/St. Charles Avenue does not have a pool.

Does Hilton New Orleans/St. Charles Avenue have a restaurant?

Hilton New Orleans/St. Charles Avenue is home to Luke, which features Cajun/Creole cuisine and brunch.

Does Hilton New Orleans/St. Charles Avenue have a spa?

There are no spa services available at this hotel.

How close is Hilton New Orleans/St. Charles Avenue to downtown New Orleans?

Hilton New Orleans/St. Charles Avenue is 0.1 mi away from New Orleans.

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 549 out of 1010 reviews
Rating 8 - Good. 252 out of 1010 reviews
Rating 6 - Okay. 98 out of 1010 reviews
Rating 4 - Poor. 58 out of 1010 reviews
Rating 2 - Terrible. 53 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was no hot water. We complained 3 times and it was never fixed. There were hidden fees I was charged at check-in totaling about $150-$180. The mattresses and pillows were terrible. The beds were like flat rocks, and the pillows offered no support (they were very old feather pillows). The TV had blown LEDs, and was basically impossible to watch. The only redeeming quality about this hotel was the staff. Friendly and professional. The in-house restaurant (Luke's) was OK (3/5) but very overpriced. However the fresh/raw oysters were great. Happy hour is the best time to go because the raw bar and cocktails are half price.
Stayed 2 nights in Dec 2025

6/10 Okay

linda

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I’ve never been to a Hilton that had such a hard bad. It was very uncomfortable the trolley or street car was right outside our window and it was noisy. There were no free waters even for Hilton honor members. Probably won’t stay there again.
Stayed 4 nights in Nov 2025

8/10 Good

Carrie

Great location, really nice
Stayed 2 nights in Nov 2025

2/10 Terrible

Rene Mauricio

Liked: Cleanliness
Disliked: Property conditions & facilities
I arrived early at around 11 AM and was told my room would be ready by 2 PM. When I returned at 2, the manager was extremely rude and told me I “should have known” that check-in is after 4 PM. Her attitude completely ruined my experience, and I ended up waiting an additional two hours in the lobby. On top of that, at checkout I was charged $161 CAD more than the $103 CAD Expedia had stated in addition to the $1,000+ I had already paid for my three-night stay. While the location is good, the service is terrible. I am a Hilton Honors member, and this is by far the worst hotel and worst experience I’ve ever had with this chain. I would absolutely not recommend this property. The hotel does not have parking either, you will need to pay for valet parking or park somewhere else.
Stayed 3 nights in Nov 2025

8/10 Good

Justin

Stayed 2 nights in Nov 2025

10/10 Excellent

Roderick

Stayed 3 nights in Nov 2025

10/10 Excellent

Eli

Stayed 3 nights in Oct 2025

10/10 Excellent

Dr. Margo

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, historical building. Nice staff. Good place to stay and can still walk safely to the convention center.
Stayed 3 nights in Nov 2025

6/10 Okay

AMY

Traveled with group
The good: Hotel well located within walking distance to French Quarter, WWII museum and many other places. Room was fine. Bed was comfortable. The not so good: Left note in shower to refill body wash, not done. Tried multiple times/days to call guest services, rang & rang, no answer. finally got body wash on day 3. Room service tray was left outside a nearby room for 2 nights. They did not offer printed folio at checkout, I assumed it would be emailed. Had to ask for digital copy from Hilton.com 4 days later.
Stayed 4 nights in Nov 2025

10/10 Excellent

Soula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Zhiqi

Stayed 3 nights in Nov 2025

4/10 Poor

teria

Stayed 2 nights in Oct 2025

10/10 Excellent

Angie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great for my one day stay
Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location Very nice staff and clean rooms
Stayed 3 nights in Oct 2025

8/10 Good

Peter

Stayed 3 nights in Oct 2025

2/10 Terrible

Melia

Stayed 2 nights in Oct 2025

10/10 Excellent

Tanesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. The location was very convenient; we were able to walk to most attractions
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building and beautiful area. Very convenient to popular areas.
Stayed 2 nights in Oct 2025

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay ever! Management was amazing!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 3 nights in Oct 2025

8/10 Good

Adrian

Stayed 5 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a rough time getting there but once at the hotel all changed for the better. one sour note, the restraunt Luke sent up medium rare burgers when we asked for well done
Stayed 2 nights in Oct 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Requested early check in and was promised a room by 3:30. Our room was not ready until nearly 4;50 p.m.
Stayed 1 night in Oct 2025

8/10 Good

Janice K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 4 nights in Oct 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and easy access to the tralley. Be careful around your surroundings. The front desk staff was very good and helpful.
Stayed 4 nights in Oct 2025