Book a hotel near Milla Nova Winery, Louisville

"I arrived to check in at 6:00 pm and stood in line for 30 minutes only to be told my room wasn’t ready but would be ready in 45 minutes. An hour and half later at 8:10 I went back to the front desk to be told it still wasn’t ready. At 8:45 I finally received keys to the room only to arrive at the room to find it’s not the room I reserved. I reserved a junior presidential suite with a king bed but got put in a double bed suite. There was also a dirty towel left hanging on the back of the bathroom door. The only compensation offered for all of this was free breakfast which we couldn’t even use. The experience was extremely frustrating and below par to say the least."

"Excellent room, super clean and comfortable. "

"Clean"

"The rooms were clean, the beds are comfortable, and the breakfast was fresh and hot!! "

"breakfast could have a few more items, im not one to get yogurt out of a machine, staff wonderful, very clean room, parking was great."

"When we called to confirm that the hotel offered an airport shuttle, we were not informed that the service only operates during limited hours and is not available 24 hours a day. As a result, we were forced to arrange and pay for a taxi to the airport ourselves. During check-in, after learning about the shuttle limitations, we requested to proceed with checking into our room. The receptionist stated that she would be happy to assist us, but because we booked through a third-party service, she needed to help the guest behind us first. While she was checking in those guests, additional guests arrived and were also assisted ahead of us. It made us feel greatly undervalued. "