2/10 Terrible
Jennifer
Traveled with group
Dec 6, 2025
Disliked: Amenities, property conditions & facilities
We came to the hotel for Art Basel. Although I expected the hotel to be lively, I was not expecting the entire pool area and lobby to be taken over throughout our entire stay with crowds that certainly werent patrons of Art Basel. It was very unpleasant to come to the hotel and have nowhere to sit or relax. The room was fine, but if you are going to host parties until late until the night the least you can do is soundproof the windows. I was up in the middle of the night becauae it was so loud. Even from the beach (The only area of respite from the crowds you brought in), you could hear the loudspeaker and music. And on top of that, umbrellas had an extra fee. I asked for a complimentary umbrella but the front desk never got back to me. For what we paid, having the pool area be roped off is unacceptable. I had to go to another hotel to be able to relax. Be warned - this hotel does not care about its guests and only wants to make money with events. There was an entire conference happening at the pool with people speaking over loudspeakers. This was going on from morning to night from Tueaday until Saturday. Big mistake!
Jennifer
Stayed 4 nights in Dec 2025
