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Hotel Riu Plaza Miami Beach

4-star property
3101 Collins Ave, Miami Beach, FL 1-855-201-7819

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3.6 out of 5
Good!
See all 12 Travelocity Reviews

"The main areas of the property are fantastic. The rooms could use some updating and some maintenance attention. The T.V was blurry and distorted. The ... " More

By a verified traveler on Wed 01 Jul 2020

Points Of Interest

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Hotel Description

4-star beachfront resort near Lummus Park Beach

Beachside getaway

Within a 15-minute walk of this Mid Beach resort, you'll find Miami Beach Boardwalk and 41st Street. Collins Avenue Shopping Area and Miami Beach Convention Center are also within 2 miles (3 km).

Fun at the beach

The resort's outdoor pool, fitness center, and 2 bars/lounges are among the featured amenities. A restaurant, a 24-hour front desk, and concierge services are also provided.

Flat-screen TVs

The 284 guestrooms offer flat-screen TVs with satellite channels, along with room service and hair dryers. Safes, showers, and phones are also available.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$100* Per night/room Aug 5 - Aug 6

Deluxe Hotwire ROH

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room, Oceanfront (Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View (B2C)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Ocean View (Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Oceanfront (B2C)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Riu Plaza Miami Beach ratings based on 12 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Riu Plaza Miami Beach

Everyone (7) Couples (2) Family (1)
2 out of 5
Property was ok and the hotel restaurant was horrible I hate the worst Quesadilla food was not good

Posted by , from Miami,Florida on Jul 19, 2020

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Comment from Hotel Management

Jul 21, 2020 by Online Reputation Manager

Dear Leandro, Thank you so much for taking the time to let us know about your recent stay with us. While it is nice to hear that you liked our property, we are sorry that we were not able to reach your expectations in terms of food. We will pass your feedback to our chefs as they work daily to provide a splendid meal to all our guests. Thank you again for taking time to let us know about your stay and we hope to welcome you back soon. With our best wishes we remain, Hotel Riu Plaza Miami Beach Online Reputation Manager

3 out of 5
The main areas of the property are fantastic. The rooms could use some updating and some maintenance attention. The T.V was blurry and distorted. The soap holder in the shower is broken and flimsy and feel as soon as a placed my body wash bottle on it. The shower handle in room 507 does not work for the hot water, so you can either take a cold shower or suffer from 3rd degree burns because the water gets super hot and then you can not shut it off.

Posted by , from Lynchburg va on Jul 1, 2020

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Comment from Hotel Management

Jul 3, 2020 by Online Reputation Manager

Dear Chrissy, Thank you for choosing our hotel for your stay in Miami and for sharing your experience with us. While we are glad you enjoyed the beauty of our facilities, we lament you encountered some inconveniences in your room. We would have liked to have been informed about this during your stay to assist and provide you with a more pleasant holiday. Please rest assured, we will follow up immediately with our management team. We hope you allow us the chance to host you again soon for a more positive experience and redeem your faith in us. Kind regards, Hotel Riu Plaza Miami Beach Online Reputation Manager

5 out of 5

Posted by on Oct 6, 2019

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1 out of 5
Had to cancel the last night and they wouldn’t refund us for the last night. Paid stupid money for resort fees and parking. Slimy hotel tactics to milk more money out of people. Their resort fees and parking should be built into the display price In the search results.

Posted by on Oct 4, 2019

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5 out of 5
Great hotel location. It’s a beautiful hotel with great service. Was able to walk to restaurants and shopping areas. One downfall was the horrible smell from the ocean. It was extremely dirty and black stuff all along the ocean. This obviously isn’t something to do with the hotel but if you want to spend time on the beach I wouldn’t stay here.

Posted by on Jun 26, 2019

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5 out of 5
They Rui is located in a great location that allows you to enjoy Miami, the staff are very helpful and friendly, we loved their pool, bar, and food service. I will return if Im the area!!!

Posted by on Apr 4, 2019

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4 out of 5
Valet parking was easy and pool was exceptional. Waterfront views were awesome.

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 6, 2019 by RIU Plaza Miami Beach Team

Thank you for the feedback, hope you back soon

1 out of 5
Disgusted to say the least. My boyfriend and I were having a great time until I saw these. We had already slept in this bed when they started coming out of the bed from every direction. They were crawling over our pillows, coming up from the sink, in the corners clumped together. Our housekeeper asked if we had the door open, trying to make an excuse for BUGS being on our pillow. By the way, these bugs appeared even after having our room turned every single day. I paid thousands of dollars for this resort and this is what we get. I am also extremely disappointed in the response time from the customer service team. Doesn't seem like the front desk even cared to help us. We were told we needed to speak to the Director but he was "not around". We have spent hours on the phone trying to find ANYONE who can help us and no one cares. We just keep being tossed around to other people. I really wanted to like this place and the experience could have been great. Save your money.

Posted by , from Minneapolis, us on Dec 17, 2018

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5 out of 5
Very efficient. The only complaint I have is about the beach chairs and umbrella. There is a sign on the way to the beach saying in very large letters that two beach chairs and one umbrella was complimentary. My daughters went to the man who was in charge of them to get the chsirs. He told them that they were not free and he was very rude. Apparently, on the bottom of the sign., said in order to get them free, we would have to $49 in food. Now, I would call this deceitful.

Posted by on Jun 7, 2018

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2 out of 5

SECURITY ISSUES

Pros: it was on the ocean. decent pool.
Cons: ALL staff need customer service training. The hotel needs to fix their registration system. I did not feel safe a this hotel.
Location: South Beach Restaurants Ocean
My husband and I stayed at the Miami Beach RIU with our son on Saturday, March 31. I travel extensively for work. I plan large corporate events and work with properties all over the world We arrived at 10am and stored our luggage with the bellman. We knew we were way to early to check-in but stopped at the front desk to let them know we were there. We filled out all of the registration paperwork and were told that they'd email us as soon as a room was ready. They never contacted us. It took us 6 hours to get our room. Kevin checked me in. We retrieved our luggage from the bellman (very confusing, they weren't going to release our bags to us even though we had the ticket they gave us when we checked it) and went to up to the room & someone else was already checked in to that room. We went back down & spoke to a young woman at the desk & she gave us an upgrade (they did not have any rooms left so no choice but to give us the upgrade), gave us the keys to room 836. We hauled our luggage up and again there was another family checked in. The room keys worked at both rooms and we could have stolen whatever we wanted. We went back down at this point are very irritated. We asked desk staff to please take our luggage up to the next room and check it to ensure it was empty. They didn't. The girl (whose name escapes me) acted like a 12 year old child. She was irritated that we were upset & got angry with us, wouldn't look us in the eye, just basically threw threw the keys at us.

Posted by , from Michigan on Apr 14, 2018

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About the Hotel Riu Plaza Miami Beach

Location 3101 Collins Ave, Miami Beach, FL 33140

Property Features

Hotel Riu Plaza Miami Beach offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this resort measures 1335 square feet (124 square meters). A terrace, multilingual staff, and a garden are also featured at the eco-friendly Hotel Riu Plaza Miami Beach. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Miami Beach resort.

  • 284 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • 1335 sq ft of conference space
  • 124 sq m of conference space
  • Dining venue
  • Beach lounge chairs
  • Towels for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Elevator
  • Smoking in designated areas

Internet

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami Intl. Airport (MIA) (17.9 km / 11.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Riu Plaza Miami Beach offers 284 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.

Florida - Onsite restaurant.

Capital - Onsite bar. Open daily.

Alligator - Onsite bar. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Individually-wrapped food options are available for breakfast, lunch, and dinner

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booked in half board rate plans receive breakfast and dinner only (drinks not included).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 13.70 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 20 per person (approximately)
  • Fee for wireless Internet in public areas: USD 13.70 per night (rates may vary)
  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 13.70 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riu Florida Beach
  • Riu Hotel Beach Florida
  • Riu Florida Beach Hotel Miami Beach
  • Riu Florida Beach Miami
  • Riu Miami
  • RIU Plaza Miami Beach Hotel
  • RIU Plaza Miami Beach
  • Riu Florida Beach Hotel Miami
  • RIU Plaza Miami Beach Resort
  • RIU Plaza Resort
  • Riu Plaza Miami Miami
  • RIU Plaza Miami Beach
  • Hotel Riu Plaza Miami Beach Resort
  • Hotel Riu Plaza Miami Beach Miami Beach
  • Hotel Riu Plaza Miami Beach Resort Miami Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.