Book a hotel near Malecón De Puerto Plata, Puerto Plata

"We started out with being put in a room we did not pay for and it was dirty, full of mould, no water, no lock on the door, broken patio door glass, rv didn’t work, and things were missing in the room that the front desk gave a checklist to ensure everything was there and to report what was missing or we would get charged. They moved us to a different room which was a little bit better than the one we had however, the table lamp didn’t work, we had no water or hot water for the first day, the power kept shorting out, the pipe under our bathroom sink leaked water all over the floor if you turned the water pressure above medium pressure, the coffee maker leaked, the beds were hard and pillows were barely stuffed, our room service sucked, didn’t listen to our requests, we stayed for 9 days and I was sick in bed with a stomach bug I caught for 4 days, diarrhea and vomiting was not fun, we had no bottle water for two days after requesting for some, the guest services said they would fix the things we complained about but nothing was resolved. Most the food sucked, the drinks taste either really strong or like syrup, they cross contaminated their fruit with vegetables as I don’t believe onion flavoured papaya is an actual thing, they would take your towels and face clothes out of your room and replace it the next day if you didn’t notice it was gone. There were 62 stairs to our ground suite, no elevators and hills up and down at different distances to go anywhere. Overall aweful!"

"The hotel is on a busy street. Half of the building is being renovated. There is some construction noise from around 8am. And there was noise from dogs barking during the night sometimes.The hotel location is close to the centro area, but nowhere close to a nice beach. The beach in Puerto Plata is an embarassment to the city and the country. Full of garbage.The staff were all very nice. the price per night is very reasonable. "

"The apartment was beautiful and centrally located. You could see the ocean out of the front windows and the mountains out of the rear windows. Communication with the host was excellent. I would highly recommend this property for people looking to stay in Puerto Plata."

"The staff was awesome! From check in, to dinner in the restaurant, to check out, everyone was so nice and kind and helpful. Check in was seamless, and the staff came up to help us with the controls for the air conditioning. she also sent an email immediately when I left my passport at the desk during check in. We had a wonderful conversation, in English, with wait staff in the restaurant. I think they enjoyed practicing their English. And they went out of their way to prepare a vegetarian dish for us even though there was no vegetarian option on the printed menu. At check out, we asked for a cab to the cruise port, but the male staff member offered to take us there instead. He ended up having to spend 30 minutes driving us to various places to get through immigration and get on the boat. It would have been so stressful without him as our intermediary. All the staff we interacted with went above and beyond our expectations. I would stay here again if I was ever in Puerto Plata again! "

"Great location, place was clean, host was responsive. "

"Conveniently located, easily accessible and private, walking distance from beach front. Very clean and cozy and comfortable apartment. Wanted to extend my stay but unfortunately I couldn't on the app. Would definately recommend this location. "