At this Puerto Plata property, you'll be within half a mile (1 km) of Amber Cove and 6 miles (10 km) of Cofresi Beach. Ocean World Adventure Park and Los Mangos Golf Course are also within 6 miles (10 km).
A nightclub, 6 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Relax beachside with sun loungers and cool off with a drink at the beach bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Boasting deep soaking bathtubs, the 998 guestrooms also offer minibars and flat-screen TVs. Free bottled water, ceiling fans, and safes are also available.
Oct 26, 2020 by Francisco Rodríguez General Director
Dear Guest, Thank you for your review. We appreciate that you let us know about your stay and which aspects to revise in order to improve the quality and comfort of your stay, We take deep notes regarding the service and share those with the Housekeeper Manager in order to avoid those issues like the one you comment on repeat with other guests. Again, thank you for your review, Francisco Rodríguez General Director
Oct 19, 2020 by Francisco Rodríguez General Director
Dear Guest, Thank you very much for your kind comments. We are glad to know that you have passed a nice stay with us and that you liked the hotel. Our staff will be pleased much to read positive reviews and we thank you on their behalf for your positive feedback. Receive a cordial greeting, Francisco Rodríguez General Director
Nov 28, 2019 by Francisco Rodríguez General Director
Dear Guest, Thank you for your review. We regret not covering your expectations and we will be delighted if you offer us the opportunity to return to have you back in any of our establishments. Receive a cordial greeting, Francisco Rodríguez General Director
Sep 2, 2019 by Zeus Puertas General Manager
Dear Guest, Thank you for sharing your opinion. I am certainly very disappointed that your stay was not as pleasant as it could have been. On behalf of the resort, I apologize for any inconvenience or lapse during your stay, Concerning your comment about the insects, we inform you, that we dispose of programs of protection against insect and rats pests and we apply them more than set up by law. This situation does not happen very often and depends on the hot clime we have in this area. In the moments of extreme temperatures, especially the flying insects enter from the garden or from the street. In regards to the activities program, one of the big problems of the entertainment programs is that we have three different principal tourist markets, British, Spanish and German, but we have also a considerable increase of Belgian, Dutch and Portuguese tourists, which makes a perfect entertainment for all of them and in all languages very difficult. We work very hard every day to improving our activities with a constant formation of our staff. Therefore we offer courses, where we set great foreign languages. In addition, we post all rules and regulations for pool use as well schedule since there is no lifeguard which we duly inform our guest and have the signs in the pool area. However I feel again that these inconveniences have caused discomfort during your stay and in any case, I would have been delighted to have been able to attend you personally and help you make your stay more pleasant. Zeus Puertas General Manager
Aug 9, 2019 by Zeus Puertas General Manager
Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We will have very much in mind your impressions and we will work to improve these points marked so that in the next visit your perception of the product received is entirely satisfactory. Zeus Puertas General Manager
Apr 3, 2019 by Zeus Puertas General Manager
Dear Guest, Thank you for your review. We appreciate that you share your feedback about the hotel service and experience on this site. We take good note about your service suggestions and make all necessary steps to ensure that these issues do not reproduce to other guest in the near future. Again, thank you for your review and hope to welcome you back at Playabachata in the near future, Zeus Puertas General Manager
Dec 7, 2018 by Shirley Merette, Quality Manager
Dear David, Thank you for your feedback. We are happy to hear that you enjoyed your stay! Hope to welcome you back at Playabachata
Dec 6, 2018 by Shirley Merette, Quality Manager
Dear Guest, Thank you for your feedback. We are sorry to hear that your stay was not entirely positive. The hotel has improved and updated many of its services. I apologize for any inconveniences or lapses in service during your stay, Hope to welcome you back soon at the resort,
Dec 4, 2018 by Shirley Merette, Quality Manager
Dear Misty, Thank you for your feedback. We appreciate the fact that you share your comments and suggestions about the hotel on this site. We also sharing this information with the team, specially Neury, González . Hope to welcome you back at Playabachata
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Playabachata Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Playabachata Resort - All Inclusive, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. A nightclub, a terrace, and a complimentary children's club are also featured at the family-friendly Playabachata Resort - All Inclusive. Smoking is allowed in designated areas at this 4-star Puerto Plata property.
Available in some public areas: Free WiFi
Playabachata Resort - All Inclusive offers 998 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The property hosts a free manager's reception daily.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Los Almendros - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.
Mangu - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.