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"I rate this hotel average at best. The hotel advertised 5 restaurants but upon arrival we found out there was just the Mexican and Japanese restaurant
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Your stay at this Costa Dorada property places you within 3 miles (5 km) of Playa Dorada and Embassy of the United States Dominican Republic. Lorilar Ranch and Playa Dorada Golf Course are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Free WiFi, balconies
The 516 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and balconies. Coffee/tea makers, ceiling fans, and hair dryers are also available.
Iberostar Costa Dorada - All Inclusive ratings based on 22 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Iberostar Costa Dorada - All Inclusive
Everyone (11)Couples (3)Family (11)
3 out of 5
Posted by a verified traveler on Jul 14, 2021
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3 out of 5
I rate this hotel average at best. The hotel advertised 5 restaurants but upon arrival we found out there was just the Mexican and Japanese restaurant and even these weren't open every day. They had a Mediterranean restaurant by pool side however this resultant served the same food as the buffet. Poor food variety especially for those who don't eat pork. The rooms are outdated and only two wall outlets worked in the entire room. Overall I wouldn't recommend this resort.
Posted by a verified traveler on Jun 18, 2021
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Comment from Hotel Management
Jun 23, 2021
by Quality Manager
Dear guest,
We appreciate your comments about your experience at our hotel.
It is regrettable that our restaurant offer did not exceed your expectations. As the Covid protocols established by the local government, we are offering as many as we can, alternating them during the week, but guests get to try almost all the restaurants. Some people with short stay might not be able to. Our team of chefs are always implementing variety and choosing the best ingredients to please all kinds of palades.
We understand that we have a lot of opportunities to improve our rooms and infrastructure. We try the utmost to have our buildings in the best shape considering we are a 24 years old hotel which has had several renovations during the years. We truly extend to you our deepest apologies for any lack of the service delivery you might have received.
We are really looking forward to having another opportunity to welcome you again.
Best Regards,
Quality Manager
Iberostar Costa Dorada
1 out of 5
Posted by a verified traveler on May 29, 2021
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5 out of 5
Posted by a verified traveler on May 8, 2021
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3 out of 5
The food was amazing no disappointment I give it a 10 out of 10. The property and rooms are out dated. Needs some improvements I give it a 6 out of 10. Also the alcohol beverage was okay not as I expected. Beer mild hot cause it’s drafted, I ordered a Pina Colada disgusting. The staff was very nice to us, we did a couple massage and it was awesome highly recommend Wendy and Carolina. The lady at their front desk very kind making out appointment. Also the spa super clean and the private pool with a hot tub afterwards hit the spot. There is a gentleman that works there name Willy, he at the beginning was great and helped us getting a better room because I ordered a king and was given a doubled. He helped with his manager to change our room and got us a first floor for my husband that has health issues. But one thing I didn’t like was we asked for reservation restaurants. He told us it was fully booked. And it was a lie we got there a Saturday and the restaurant was not even close to full. Also he told us Sunday the restaurants reservation was full as well. That was a complete lie cause the restaurants are not open. Only El Mercado restaurant which is the buffet is the only one open & the snack bar on a Sunday. We wasn’t told that in the front desk all they said was you need to do reservations to eat in certain restaurants. Why Willy lie I have no clue, & it’s not like we didn’t tip him. Cause me & my uncle did. Honestly is the key so we can return.
Posted by a verified traveler on Apr 27, 2021
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Comment from Hotel Management
Apr 28, 2021
by Quality Manager Online
Dear Guest,
First of all, we want you to know that we appreciate you taking the time to notify us about your recent holiday and we are sorry that you felt your experience was not as perfect as it should have been. Our mission is to make every stay as close to perfection as possible ensuring our guests with the most relaxing experience and it is with great concern we read we were not able to meet your expectations in some areas.
On the other hand, it makes us happy to read your words abut our gastronomy and spa's service.
Hopefully you will give us another opportunity to change your recent experience and make you enjoy from the true Iberostar experience!
Best regards,
Quality Manager Online
Iberostar Costa Dorada
4 out of 5
the staff, the cleanliness of the place. drinks, food
Posted by Diana, from providence on Dec 19, 2020
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Comment from Hotel Management
Dec 23, 2020
by Quality Manager Online
Dear guest,
Thank you very much for these kind words after your recent stay at our wonderful Iberostar Hotel and the review that you have shared. Please come back and see us again soon.
Regards,
Quality Manager Online
Iberostar Costa Dorada
4 out of 5
This was our second visit to Costa Dorado in the Dominican Republic. The resort is clean and well maintained. The food was abundant, but lacking in flavor.
Posted by a verified traveler on Feb 23, 2020
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5 out of 5
I like the friendly staff and is very clean it was my second time
Posted by a verified traveler on Sep 9, 2019
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5 out of 5
Posted by a verified traveler on Aug 28, 2019
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Comment from Hotel Management
Aug 29, 2019
by Online Quality Manager
Dear Guest,
Thank you for evaluating our establishment. It is a pleasure to know that you enjoyed our service. We are looking forward welcoming you again.
Best Regards,
Online Quality Manager
Iberostar Costa Dorada
4 out of 5
Good services , nice staff. You get more than what you pay for.
Posted by a verified traveler on Aug 21, 2019
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Comment from Hotel Management
Aug 26, 2019
by Online Quality Manager
Dear Guest,
Thank you for choosing and writing, your review is really valued.
Let us to thank you for recognizing our kind staff, they are working hard all the time to give you the best service.
We are looking forward welcoming you again.
Best Regards,
Online Quality Manager
Iberostar Costa Dorada
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Activities and facilities/equipment Water activities
Kayaking
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Kids' club
Supervised activities for children between 4 and 12 years old
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Not included
Motorized water sports
Childcare
Spa/beauty facilities and services
Kayaking included
Access to onsite nightclubs included
Aerobics classes/lessons included
Taxes included
Buffet-style meals included
Onsite entertainment and activities included
A la carte dining included
Gratuities included
Additional gratuities accepted
Fitness facilities included
All meals included
Childcare not included
Motorized water sports not included
All available beverages included
Minibar (all beverages included)
Spa/beauty facilities and services not included
Room service during certain hours
Property Features
Iberostar Costa Dorada - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Iberostar Costa Dorada - All Inclusive like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, an outdoor tennis court, and a fitness center. Free self parking is available. This 4.5-star Puerto Plata property is smoke free.
Iberostar Costa Dorada - All Inclusive offers 516 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Puerto Plata property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Private balcony
Flat-screen television
Satellite channels
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Exterior corridor access
Air conditioning
Ceiling fan
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 11 AM.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Playground on site
Beach yoga on site
Ecotours nearby
Basketball on site
Scuba diving on site
Volleyball on site
Kayaking on site
Spa Services
Guests can indulge in a pampering treatment at the property's full-service spa, Spa Sensations. Massages are available on the beach and in the spa; other services include sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Spa tub in spa
Steam room in spa
Minimum age to access spa is 18
Reflexology
Massages on beach
Sports massage
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
In-room accessibility
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number or ages of guests checking in varies from the number established at booking.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Iberostar Costa Dorada - All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Yes and No. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property does not follow a brand or regulatory agency's sanitization guidelines
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Gap period enforced between guest stays - 24 hours
Fees
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
Christmas Eve gala dinner fee
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Costa Dorada
Costa Dorada All Inclusive
Costa Dorada Iberostar
Dorada Costa
Iberostar Costa
Iberostar Costa Dorada
Iberostar Costa Dorada All Inclusive
Iberostar Costa Dorada All Inclusive Puerto Plata
Iberostar Costa Dorada Puerto Plata
Iberostar Dorada
Costa Dorado
Iberostar Costa Dorada Dominican Republic
Iberostar Costa Dorada Hotel
Iberostar Costa Dorado
Iberostar Hotel Costa Dorada
Iberostar Hotel Puerto Plata
Iberostar Puerto Plata
Puerto Plata Iberostar
Iberostar Costa Dorada All Inclusive All-inclusive property
Iberostar Costa Dorada All-inclusive property
All-inclusive property Iberostar Costa Dorada Puerto Plata
Puerto Plata Iberostar Costa Dorada All-inclusive property
All-inclusive property Iberostar Costa Dorada
Iberostar Costa Dorada Puerto Plata
Iberostar Costa Dorada All Inclusive
Iberostar All-inclusive property
Iberostar
Iberostar Costa Dorada All Inclusive All-inclusive property
Iberostar Costa Dorada - All Inclusive Puerto Plata
Iberostar Costa Dorada - All Inclusive All-inclusive property
All-inclusive property Iberostar Costa Dorada - All Inclusive
Iberostar Costa Dorada All Inclusive
Iberostar Costa Dorada - All Inclusive Puerto Plata
Iberostar All Inclusive All-inclusive property
Iberostar All Inclusive
Iberostar Costa Dorada
Iberostar Inclusive Inclusive
You should know
Pool access available from 7 AM to 7 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Frequently Asked Questions
Iberostar Costa Dorada - All Inclusive is 2.7 mi away from Puerto Plata.
Iberostar Costa Dorada - All Inclusive is home to El Mercado, which features international cuisine.
This property offers free self parking.
Iberostar Costa Dorada - All Inclusive is 10 mi (18-min drive) away from the Gregorio Luperon Intl. Airport (POP) airport, the closest popular airport to the property.
Iberostar Costa Dorada - All Inclusive features an outdoor pool and a children's pool. Guests can enjoy pool access from 7 AM to 7 PM.
This property is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at Spa Sensations, where you can enjoy beach massages, body treatments, and facials.
Iberostar Costa Dorada - All Inclusive offers free buffet breakfast every day from 7 AM to 11 AM.
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary).
Airport shuttle services are not available at Iberostar Costa Dorada - All Inclusive.
No, there is no casino at this property, but Coral Reef Casino (9.3 mi) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
