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"I like the layout of the property as everything was closed like the buffet, the lobby, the pool and the beach. The food was good and there were many o ... " More

By a verified traveler on Fri 10 Nov 2023

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Hotel Description

4.5-star beachfront property near Playa Dorada

Beachside getaway

Your stay at this Costa Dorada property places you within 2 miles (3 km) of Playa Dorada and Lorilar Ranch. Playa Dorada Golf Course and Long Beach are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Premium Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$265* Per night/room Apr 9 - Apr 10

Last Available Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Premium Room, Beachside

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Premium Room, Beachside

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Last Room Available, Single

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Iberostar Costa Dorada - All Inclusive ratings based on 25 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Costa Dorada - All Inclusive

Everyone (11) Couples (6) Family (7)
3 out of 5
I like the layout of the property as everything was closed like the buffet, the lobby, the pool and the beach. The food was good and there were many options but it was like the same type food every day. The pool was not that clean, however the thing I found very disgusting was the rooms and the bathrooms. They are very outdated. There were mold on the lines of the tiles, the toy let was very dirty on the bottom part. I don’t think the hotel is 5 starts anymore. The pictures on the websites are probably from when they first built the hotel. But now the rooms need attention. Also, there were not many activity through the day, I am not sure if it was because we stood in the hotel from a Wednesday to a Saturday but I believe they should have activity in the pool are through out the week as there maybe in the weekends.

Posted by , from Orlando on Nov 10, 2023

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Comment from Hotel Management

Nov 13, 2023 by Online Reputation Manager

Dear Gladys,Thank you for choosing us for your holiday and for sharing your experience.We sincerely apologize for any inconveniences you faced, particularly with cleanliness and lack of maintenance in the rooms. Our guests' satisfaction is of the utmost importance for us, therefore, your concerns have been noted, and we are actively addressing them to enhance our guests experience.Thank you for trusting us with your rest. We will be more than honored to serve you again if you decide to give us another opportunity in the future.Best regards,Online Reputation ManagerIberostar Costa Dorada

4 out of 5
It’s good property not a lot of dining options.

Posted by , from Ossining on Oct 23, 2023

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Comment from Hotel Management

Oct 26, 2023 by Online Reputation Manager

Dear Randy,We would like to express our appreciation to you for sharing this review of our establishment. It would be an honor to serve you again in the future and until then we wish you all the best.Regards,Online Reputation ManagerIberostar Costa Dorada

2 out of 5

Posted by , from bronx on Aug 6, 2023

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3 out of 5

Posted by on Jul 15, 2023

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3 out of 5
Restaurants were good my favorite was the hibachi. Pool was good awesome beach area with lots of shades and loungers Buffet is average Snack bar should be better Drinks quality low Ac not working properly They will try to harass you to go the timeshare… Kids club is 5 year old and up I ended up paying for daycare because my son 3 years old couldn’t go to the kids club You can’t go with a crop top even if is a two piece outfit to the buffet they will not let you in like they did to me.

Posted by , from providence on Jun 13, 2023

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Comment from Hotel Management

Oct 6, 2023 by Online Reputation Manager

Dear Xiomara,Thank you for taking the time to share your feedback on your stay at our hotel. We apologize for any inconveniences you may have experienced during your stay. It saddens us to read that our buffet and snack bar did not meet your expectations, and we'll take your comments into consideration as we continually improve our dining offerings.Furthermore, we understand your concerns about our sales staff and beach vendor interactions. We will review the approach of these activities to ensure they do not disrupt your experience.We greatly appreciate your input, and we're glad to hear that you enjoyed our restaurants, pool and beach area.It would be a pleasure to welcome you again if you decide to stay with us again in the future. Regards,Online Reputation ManagerIberostar Costa Dorada

5 out of 5
Everything was phenomenal wonderful experience I would definitely do it again and the food was spectacular and friendly staff very helpful with everything I would definitely recommend

Posted by on May 15, 2023

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Comment from Hotel Management

Oct 12, 2023 by Online Reputation Manager

Dear Eileen,We are very happy to read that our hotel has lived up to your expectations. We look forward to serving you again to repeat or even surpass this experience.Regards,Online Reputation ManagerIberostar Costa Dorada

5 out of 5
Just an all around great place. ALL staff are super friendly and helpful. The place is beautiful. The only thing that I would change is having more authentic local food choices. I feel that when I travel, dining in that place is part of the experience. There were always some local dishes, but the majority of food items were what I would find in any buffet in the US. Besides the main dining halls the three separate restaurants are Italian, Mexican and Hibachi. With that said, I would recomend the place and everything was perfect. I only had to go off site for an authentic local meal.

Posted by on Apr 15, 2023

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Comment from Hotel Management

Oct 9, 2023 by Online Reputation Manager

Dear Hassan,We thank you for taking the time to share this positive impression of your stay with us. It is of major importance to us that our guests appreciate our well-thought-out holiday concept. Our day-to-day efforts are to guarantee that our guests can experience the highest levels of comfort in a really pleasant atmosphere. With this goal in mind, we take your comment on local food as an improvement opportunity.Again, we thank you for sharing this fabulous review of our hotel, and we hope to welcome you back again in the not too distant future.Best Regards,Online Reputation ManagerIberostar Costa Dorada

2 out of 5

Posted by on Feb 13, 2023

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5 out of 5
Great.

Posted by on Nov 27, 2022

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5 out of 5

Posted by on Nov 2, 2022

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About the Iberostar Costa Dorada - All Inclusive

Location Carretera Luperon Km 2.5, Puerto Plata, Puerto Plata 57000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities

  • Kayaking

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs

Not included

  • Motorized water sports
  • Childcare
  • Spa/beauty facilities and services

  • Kayaking included
  • Access to onsite nightclubs included
  • Aerobics classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • Childcare not included
  • Motorized water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Room service during certain hours

Property Features

Iberostar Costa Dorada - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Iberostar Costa Dorada - All Inclusive like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a sauna. Free self parking is available. This 4.5-star Puerto Plata property is smoke free.

  • 516 guestrooms or units
  • 3 levels
  • 9 buildings
  • 5 dining venues
  • Built in 1999
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Iberostar Costa Dorada - All Inclusive offers 516 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Puerto Plata property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Stocked minibar (free)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Basketball on site
  • Scuba diving on site
  • Volleyball on site
  • Kayaking on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages on beach
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number or ages of guests checking in varies from the number established at booking.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Iberostar Costa Dorada - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Costa Dorada
  • Costa Dorada All Inclusive
  • Costa Dorada Iberostar
  • Dorada Costa
  • Iberostar Costa
  • Iberostar Costa Dorada
  • Iberostar Costa Dorada All Inclusive
  • Iberostar Costa Dorada All Inclusive Puerto Plata
  • Iberostar Costa Dorada Puerto Plata
  • Iberostar Dorada
  • Costa Dorado
  • Iberostar Costa Dorada Dominican Republic
  • Iberostar Costa Dorada Hotel
  • Iberostar Costa Dorado
  • Iberostar Hotel Costa Dorada
  • Iberostar Hotel Puerto Plata
  • Iberostar Puerto Plata
  • Puerto Plata Iberostar
  • Iberostar Costa Dorada All Inclusive All-inclusive property
  • Iberostar Costa Dorada All-inclusive property
  • All-inclusive property Iberostar Costa Dorada Puerto Plata
  • Puerto Plata Iberostar Costa Dorada All-inclusive property
  • All-inclusive property Iberostar Costa Dorada
  • Iberostar Costa Dorada Puerto Plata
  • Iberostar Costa Dorada All Inclusive
  • Iberostar All-inclusive property
  • Iberostar
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  • Iberostar Costa Dorada - All Inclusive Puerto Plata
  • Iberostar Costa Dorada - All Inclusive All-inclusive property
  • All-inclusive property Iberostar Costa Dorada - All Inclusive
  • Iberostar Costa Dorada All Inclusive
  • Iberostar Costa Dorada - All Inclusive Puerto Plata
  • Iberostar All Inclusive All-inclusive property
  • Iberostar All Inclusive
  • Iberostar Costa Dorada
  • Iberostar Inclusive Inclusive

You should know

  • Pool access available from 7 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.