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Cofresi Palm Beach & Spa Resort All Inclusive

3.5-star property
1 Paradise Drive, Cofresi Beach, Puerto Plata, Puerto Plata 1-855-201-7819
3.1 out of 5
See all 21 travelocity Reviews

"Stay 3 night there was really good time people are so happy and friendly room was clean everything was beautiful thanks so much for our experience the ... " More

By a verified traveler on Tue 19 Apr 2022

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Hotel Description

3.5-star beachfront property near Cofresi Beach

On the beach

A stay at this property places you within half a mile (1 km) of Cofresi Beach and 3 miles (5 km) of Puerto Plata Cable Car. Amber Museum and Fort San Felipe are also within 6 miles (10 km).

All-inclusive

A private beach, 9 restaurants, and 11 outdoor pools are all featured at this smoke-free property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 4 poolside bars and enjoy perks like free self parking.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$182* Per night/room Sep 6 - Sep 7

Superior (Only USA Citizens) + VIP Inclusions

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Cofresi Palm Beach & Spa Resort All Inclusive ratings based on 21 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Cofresi Palm Beach & Spa Resort All Inclusive

Everyone (11) Couples (5) Family (4)
2 out of 5
I was there on 05/19/22 and was greeted by Jordan Rosa. He is very nice and accomadating. He was helping me and my husband put with room discreptancy and he stated he needed to run it by his supervisor. Unfortunately I can't remember her name but she was short, blond hair and a lil chubby, thats all I remember. She spoke is spanish thinking I was white and told him that I had the option to leave the resort and come back hours later or just sit around and wait until she felt like going and finding a room for us. I was disgusted with her attitude and the way she was expressing herself thinking I didnt speak spanish. Jordan my checkin person immeaditely called her out and told her that I was the guest and that it was not ok the way she was talking. She laughed and didnt even apologize. I felt disrespected and annoyed on how she was handling things. Aside from that interaction I went to my room settled in and me and my husband went to eat. We were told that we had to ask for our food at the kitchen window and wait for it there. I was a little in shock at the moment. But we got our food and brought our own plates to our table. The next thing we know everyone else that were sitting in the dinning area were being served directly by the waiters and we were not. We were given water in plastic cups while the other "white people" we being treated like they were kings and queens. I have never felt so inferior.

Posted by , from Brooklyn on May 25, 2022

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Comment from Hotel Management

Jun 23, 2022 by Ecommerce

Dear guest, Thank you very much for the time you took to share your review. Please rest assure that we take all reviews as an opportunity to detect possible shortcomings and chances for improvement. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations. With best regards,

1 out of 5

Posted by , from bronx on Apr 25, 2022

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5 out of 5
Stay 3 night there was really good time people are so happy and friendly room was clean everything was beautiful thanks so much for our experience there

Posted by on Apr 19, 2022

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Comment from Hotel Management

May 24, 2022 by Ecommerce

Dear customer, Thank you for giving us the opportunity to serve you at Cofresi Palm during your recent vacations. It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal. Knowing we reached this goal in your recent stay is very rewarding for all our hard working staff members and it will reinforce their commitment to provide quality service to all of our guests. We look forward to your return visit and again thank you for choosing to stay with us. Warm Regards,

3 out of 5

Posted by on Apr 3, 2022

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4 out of 5
Stuff very kind. Only issue which not like is that near our resort in night can feel smell from sewer line running near building and goes to ocean just meters from swim area.

Posted by on Feb 22, 2022

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Comment from Hotel Management

Mar 4, 2022 by Ecommerce

Dear Customer, Thank you for giving us the opportunity to serve you during your recent vacations. We appreciate your evaluation as this is the best way for us to address and find solutions to the discrepancies. We would like to apologize for any inconveniences that you may have experienced. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit us. Regards,

1 out of 5
I didn’t like the property or how it was situated, everything was a long distance away

Posted by on Feb 19, 2022

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Comment from Hotel Management

Mar 4, 2022 by Ecommerce

Dear Customer, Thank you for giving us the opportunity to serve you during your recent vacations. We appreciate your evaluation as this is the best way for us to address and find solutions to the discrepancies. We would like to apologize for any inconveniences that you may have experienced. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit us. Regards,

1 out of 5

Posted by on Feb 19, 2022

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5 out of 5

Posted by on Oct 12, 2021

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1 out of 5
Horrible experience. It took us two hours to check in & they had everything mixed up. Staff was rude in the front desk. Took a whole day just to get clean towels. Food was horrible and I got sick. Poor hospitality. I paid for vip services by booking the suite and wasn't able to access vip sections. They just don't care. This resort need to stop being promoted on websites because it's a waste of money. Nothing works & the rooms look like they are falling apart.

Posted by on Aug 11, 2021

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Comment from Hotel Management

Aug 12, 2021 by Ecommerce

Dear customer, Thank you for sharing your comments with us on your recent vacation. We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have experienced during your stay. Again thank you for choosing to stay with us. Kind regards,

4 out of 5

Posted by on Feb 26, 2020

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About the Cofresi Palm Beach & Spa Resort All Inclusive

Location 1 Paradise Drive, Cofresi Beach, Puerto Plata, Puerto Plata 57000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball
  • Kids club
  • Access to golf course
  • Golf green fees

Lessons/classes/games
  • Dancing
  • Language
  • Yoga

Entertainment

  • Access to onsite nightclubs

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Premium/non-domestic alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours
  • Gratuities

  • Access to onsite nightclubs included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Golf included
  • Offsite tours not included
  • Golf - green fees included
  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Local non-alcoholic beverages and soft drinks included
  • Kids club included
  • Gratuities not included
  • All meals included
  • Meals and drinks at companion properties included
  • All non-motorized water sports included

Property Features

Cofresi Palm Beach & Spa Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Bring your whole family to Cofresi Palm Beach & Spa Resort All Inclusive for summer fun including 11 outdoor swimming pools, a complimentary children's club, and an outdoor pool. There are 9 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 14 bars/lounges. WiFi is available in public spaces for a fee. This all-inclusive property also offers a children's pool, a health club, and a sauna. Self parking is free. This 3.5-star Puerto Plata property is smoke free.

  • 468 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 4 bars by the pool
  • 14 bars or lounges
  • Dining venue
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 11
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cofresi Palm Beach & Spa Resort All Inclusive offers 468 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Plata property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

The Pearl - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Rodizio - This steakhouse specializes in Brazilian cuisine and serves lunch and dinner. Open daily.

El Pilon - This restaurant specializes in local cuisine and serves lunch and dinner. Open daily.

Blue Lagoon - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Indoshine - This sushi bar specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Nearby Activities

A private beach and a health club are featured at the property. 11 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Golfing on site
  • Yoga classes/instruction on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in a "Only USA Citizens" room category must present valid proof of citizenship of the United States at check-in. The hotel reserves the right to charge a supplement of USD 100 dollars, per person, per night if valid proof is not provided.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Cofresi Palm Beach & Spa Resort All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 25 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 25 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cofresi All Inclusive
  • Cofresi Beach
  • Cofresi Beach Resort
  • Cofresi Palm
  • Cofresi Palm Beach Puerto Plata
  • Cofresi Palm Beach Resort
  • Cofresi Palm Beach Resort All Inclusive
  • Cofresi Palm Beach Resort All Inclusive Puerto Plata
  • Cofresi Palm Resort
  • Cofresi Resort
  • Cofresi Palm Beach
  • Sun Village Hotel Cofresi
  • Cofresi Palm Beach Spa Resort All Inclusive
  • Cofresi Palm Beach All Inclusive Puerto Plata
  • Cofresi Palm Beach All Inclusive
  • Cofresi Palm All Inclusive
  • Cofresi Palm Beach & Spa Resort All Inclusive Puerto Plata

You should know

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.