"The property needs some updates. However, staff and certain restaurants were friendly. WIFI and bathroom outlets didn't work. Informed staff. Noth ... " More
Seaside stay
A stay at this property places you within half a mile (1 km) of Cofresi Beach and 6 miles (10 km) of Puerto Plata Cable Car. Amber Museum and Fort San Felipe are also within 6 miles (10 km).
All-inclusive
A full-service spa, 11 restaurants, and 11 outdoor pools are all featured at this all-inclusive property. Relax with free beach cabanas and sun loungers, and enjoy a drink at one of the 2 beachside bars. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus.
Kitchenettes, WiFi
The 90 guestrooms feature well-equipped kitchenettes with refrigerators and stovetops, as well as balconies and TVs with cable channels. Other amenities include sofa beds, WiFi, and coffee/tea makers.
Mar 6, 2019 by E-commerce Manager
Dear Customer, Thank you for your nice comments and positive review. It was our pleasure to host you at Crown Residence Suites in Puerto Plata. It is of great importance to know our guests experience in order to improve our services. We thanks also for bringing your concerns and observations to our attention. We would like to apologize for any inconvenience encountered during your stay with us. Please be assured that we will take the corrective measures to provide a better service to all our clients. We really appreciate your positive review and it would be a pleasure to host you again in the near future. Warm regards,
Jul 31, 2018 by Yr
Thanks for your comments, we will send this information to the management
This property is closed from August 1 2020 to November 19 2020 (dates subject to change).
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Kids' club
Not included
Lifestyle Crown Residence Suites - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Lifestyle Crown Residence Suites - All Inclusive you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 11 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 14 bars/lounges. WiFi is available in public spaces for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Puerto Plata property.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Lifestyle Crown Residence Suites - All Inclusive offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star property have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Cable television is provided. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Rodizio - This steakhouse specializes in Brazilian cuisine and serves dinner only. Reservations are required.
Bellini - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Casablanca - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Indochine - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
El Pilon - This restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.
11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Yin Yan has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in an Apartment, 1 Bedroom (Only USA Citizens) room category must present valid proof of citizenship of the United States at check-in. The hotel reserves the right to charge a supplement of USD 100 dollars, per person, per night if valid proof is not provided.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.