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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
4-star beachfront property near Playa Dorada Golf Course

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Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

Outdoor wedding area
Breakfast meal
Outdoor pool, open 6:00 AM to 7:00 PM, free cabanas, pool umbrellas
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Spa
  • Parking included
  • Gym

Explore the area

View in a map
Playa Dorada Complex, Puerto Plata, 570000
  • Playa Dorada Golf Course
    ‪1 min walk‬
  • Playa Dorada
    ‪1 min drive‬
  • Embassy of the United States Dominican Republic
    ‪8 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪71 min drive‬

Room options

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

8.8 out of 10
Excellent
(6 reviews)
  • 522 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

8.0 out of 10
Very good
(1 review)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Nirvana)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Nirvana)

9.4 out of 10
Exceptional
(9 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

7.6 out of 10
Good
(25 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

  • 522 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

7.4 out of 10
Good
(8 reviews)
  • 522 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

7.8 out of 10
Good
(8 reviews)
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Room Superior

8.0 out of 10
Very good
(1 review)
  • 419 sq ft
  • Sleeps 4

View all photos for Room Junior

Minibar, in-room safe, individually decorated, individually furnished

Room Junior

  • 527 sq ft
  • Sleeps 4

About the neighborhood

Puerto Plata

On the beach.A stay at this Playa Dorada property places you within half a mile (1 km) of Playa Dorada Golf Course and 3 miles (5 km) of Lorilar Ranch. Amber Museum is 4.3 mi (6.8 km) away.

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 miles
  • Playa Dorada - 1 min drive - 0.2 miles
  • Malecón De Puerto Plata - 8 min drive - 4.3 miles
  • Embassy of the United States Dominican Republic - 8 min drive - 4.4 miles
  • Puerto Plata Cable Car Base Station - 9 min drive - 5.4 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪Ristorante Passatore - ‬3 min walk
  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Sakura Restaurante Japonés - ‬3 min drive
  • ‪San Marino Bar & Restaurat - ‬7 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

4-star beachfront property near Playa Dorada Golf Course
Some rates at Viva Heavens by Wyndham, A Trademark All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viva Heavens by Wyndham, A Trademark All Inclusive offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Viva Heavens by Wyndham, A Trademark All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

  • 180 guestrooms or units
  • 3 levels
  • 5 dining venues
  • Built in 2015
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Viva Heavens by Wyndham, A Trademark All Inclusive offers 180 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Puerto Plata property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

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  • Breakfast included
  • All inclusive
  • Spa
4.0 out of 5, Very Good, 1,543 reviews
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Heavens by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to the airport?

Viva Heavens by Wyndham, A Trademark All Inclusive is 9.4 mi (22-min drive) away from the Gregorio Luperon Intl. Airport (POP) airport, the closest popular airport to the property.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on Sep 8, 2025 start from $221.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have an airport shuttle?

Airport shuttle services are not available at Viva Heavens by Wyndham, A Trademark All Inclusive.

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Viva Heavens by Wyndham, A Trademark All Inclusive offer free breakfast?

Viva Heavens by Wyndham, A Trademark All Inclusive does not offer free breakfast.

Is there a casino at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, there is no casino at this property, but Coral Reef Casino (21-min drive) is nearby.

What time is check-in at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Viva Heavens by Wyndham, A Trademark All Inclusive?

This property offers free self parking.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool?

Viva Heavens by Wyndham, A Trademark All Inclusive features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 7:00 PM.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and al fresco dining.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a spa?

This property doesn't have a spa, but it does offer facials, massages, and body wraps.

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to downtown Puerto Plata?

Viva Heavens by Wyndham, A Trademark All Inclusive is 3.8 mi away from Puerto Plata.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 177 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 104 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Doreen

Stayed 1 night in Jul 2025

6/10 Okay

Marisol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away.
Stayed 1 night in Jul 2025

6/10 Okay

Maximiliana

Traveled with family
It is a small resort so what can you expect. Food was ok not much variety but ok. Staff was friendly. Rooms need to be updated. The best was the Dominican show I loved it.
Stayed 2 nights in May 2025

2/10 Terrible

Raul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the bed sheets with some stains and hair in the shower and bathroom. House keeping department was needed to be contacted! The hallways to the room was filtered was filtration! In the breakfast buffet was one cook employee who wasn't customer service friendly!
Stayed 4 nights in May 2025

10/10 Excellent

Dioni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent visit to Viva Heavens by Wyndham in Puerto Plata was truly enjoyable, and I wanted to share some highlights. From the moment I arrived, the atmosphere was vibrant and welcoming. The resort itself is beautiful, with well-maintained grounds and a lovely pool area perfect for relaxing. My room was comfortable and clean, offering a pleasant retreat after a day in the sun. One of the absolute standouts of my trip was the food, thanks in large part to Chef Amaurys. His culinary skills were evident in every dish I tried. The variety and quality of the meals were exceptional, and Chef Amaurys consistently delivered delicious and memorable dining experiences. It's clear he puts a lot of passion into his work, and it truly elevated the gastronomic aspect of my stay. Equally impressive were the entertainment staff. Their energy and enthusiasm were infectious! They organized a fantastic range of activities throughout the day and evening, ensuring there was always something fun happening. Whether it was poolside games, dance lessons, or evening shows, the entertainment team created a lively and engaging atmosphere that added so much to the overall vacation experience. Their ability to connect with guests and make everyone feel included was remarkable. Overall, Viva Heavens by Wyndham provided a fantastic getaway. The combination of excellent food, thanks to Chef Amaurys, and the outstanding entertainment team made made for a truly memorable vacation. I'd highly recommend it.
Stayed 3 nights in May 2025

10/10 Excellent

Tara Elizabeth

We stayed at viva heavens for a week and it truly was an enjoyable experience.
Stayed 6 nights in May 2025

10/10 Excellent

Camila

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our entire group of girls had an amazing time at Viva Heavens. The staff were extremely welcoming and made our stay so much better. The food was also good for an all-inclusive. We couldn’t have asked for a better time. Even some of the entertainment employees became our friends. We also went during the “off-season” so the hotel was a bit quieter but we didn’t mind that at all since the employees still made it enjoyable. The cleaning service was also very good and always catered to our needs. Very good stay and would come back again. :))
Stayed 6 nights in May 2025

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Eric David

Traveled with family
Disliked: Amenities
We recently stayed at Viva Heavens by Wyndham with our family and, while the facility itself was well-maintained and the beach beautiful, there were serious issues that would prevent us from ever returning. Most of the staff, including bar and concierge services, were friendly and professional. However, the front desk was a major exception—consistently uncooperative, inflexible, and in one disturbing instance, refused to return my daughter’s passport, creating a situation that felt inappropriate and alarming. As a parent, this was deeply unsettling, especially in a foreign country. I escalated the incident to upper management, who handled the report professionally, but the experience has stayed with us. If you're traveling with children or are a woman traveling alone, I would strongly caution against staying here. The food was another major disappointment—bland at best, and in some cases, caused illness among members of our group. In over 20 years of travel, this was easily the worst food experience we've had on vacation. Given the health issues and lack of quality or variety, the dining alone is enough reason to look elsewhere. In summary: Safety concerns at the front desk, poor food quality, and illness from food/drink made this a regrettable stay. Spend a little more and go to a resort with higher standards.
Stayed 6 nights in Mar 2025

10/10 Excellent

Arnol

Stayed 2 nights in May 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very clean, good choice of meals and the staff is very attentive.
Stayed 3 nights in May 2025

10/10 Excellent

MAXIMO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue espectacular muy amables y serviciales
Stayed 4 nights in May 2025

6/10 Okay

Jose A, Dumont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They can improve in some area but especially the food choice.
Stayed 1 night in May 2025

8/10 Good

Andref

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Francisca

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This resort needs to update the property ( rooms ), good entertainment but I paid extra for earlier check in and I don’t have my room after 3 pm
Stayed 7 nights in Apr 2025

10/10 Excellent

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintain and the food was really good and the only thing is the animation team was not as good it needs more improvement
Stayed 2 nights in Apr 2025

10/10 Excellent

Samantha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I went on vacation to Viva Heavens and had an amazing time. The resort is smaller than the usual, but the food and entertainment were great. The staff were also very welcoming and helpful. I highly recommend if you’re looking for an affordable, relaxing, and calm vacation.
Stayed 6 nights in Apr 2025

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Malcolm

Stayed 3 nights in Apr 2025

8/10 Good

Gianesse Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Lisette Altagracia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were very good, ,,, didn’t like that the room needs to be more remodel , needs more lighting
Stayed 4 nights in Apr 2025

4/10 Poor

Daniella

Traveled with family
Disliked: Staff & service, amenities
Food was pretty bad. And service was worse. Very rude bartenders and staff. Worse all inclusive resort we’ve ever been too.
Stayed 6 nights in Apr 2025

10/10 Excellent

Thanniky

La comida es super rica
Stayed 3 nights in Mar 2025

2/10 Terrible

Pavan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend
Stayed 3 nights in Apr 2025