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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
4-star beachfront property near Playa Dorada Golf Course

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Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

Outdoor wedding area
Property video
5 restaurants, breakfast, lunch, dinner served; international cuisine
Breakfast meal
Outdoor pool, open 6:00 AM to 7:00 PM, free cabanas, pool umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included

Explore the area

View in a map
Playa Dorada Complex, Puerto Plata, 570000
  • Place, Playa Dorada Golf Course
    ‪1 min walk‬
  • Place, Playa Dorada
    ‪1 min drive‬
  • Place, Mount Isabel de Torres
    ‪3 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪71 min drive‬

Room options

View all photos for Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Room Superior

8.0 out of 10
Very good
(1 review)
  • 419 sq ft
  • Sleeps 4

View all photos for Room Junior

Minibar, in-room safe, individually decorated, individually furnished

Room Junior

  • 527 sq ft
  • Sleeps 4

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

7.8 out of 10
Good
(8 reviews)
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

7.8 out of 10
Good
(28 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

8.8 out of 10
Excellent
(6 reviews)
  • 522 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

7.4 out of 10
Good
(8 reviews)
  • 522 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

  • 522 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

About the neighborhood

Puerto Plata

On the beach.A stay at this Playa Dorada property places you within half a mile (1 km) of Playa Dorada Golf Course and 3 miles (5 km) of Lorilar Ranch. Amber Museum is 4.3 mi (6.8 km) away.

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 miles
  • Playa Dorada - 1 min drive - 0.2 miles
  • Mount Isabel de Torres - 3 min drive - 1.5 miles
  • Malecón De Puerto Plata - 8 min drive - 4.3 miles
  • Embassy of the United States Dominican Republic - 8 min drive - 4.4 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Gran Ventana Beach Bar - ‬5 min walk
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Ibero bar - ‬3 min drive
  • ‪Brasileno Restaurant - ‬4 min drive

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

4-star beachfront property near Playa Dorada Golf Course
Viva Heavens by Wyndham, A Trademark All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viva Heavens by Wyndham, A Trademark All Inclusive offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Viva Heavens by Wyndham, A Trademark All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

  • 180 guestrooms or units
  • 3 levels
  • 5 dining venues
  • Built in 2015
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Viva Heavens by Wyndham, A Trademark All Inclusive offers 180 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Puerto Plata property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Heavens by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to the airport?

Viva Heavens by Wyndham, A Trademark All Inclusive is 9.4 mi (22-min drive) away from the Gregorio Luperon Intl. Airport (POP) airport, the closest popular airport to the property.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on Nov 21, 2025 start from $270.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have an airport shuttle?

Airport shuttle services are not available at Viva Heavens by Wyndham, A Trademark All Inclusive.

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Viva Heavens by Wyndham, A Trademark All Inclusive offer free breakfast?

Viva Heavens by Wyndham, A Trademark All Inclusive does not offer free breakfast.

Is there a casino at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, there is no casino at this property, but Coral Reef Casino (21-min drive) is nearby.

What time is check-in at Viva Heavens by Wyndham, A Trademark All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Viva Heavens by Wyndham, A Trademark All Inclusive?

This property offers free self parking.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a pool?

Viva Heavens by Wyndham, A Trademark All Inclusive features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 7:00 PM.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and al fresco dining.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a spa?

This property doesn't have a spa, but it does offer mani/pedis, body scrubs, and facials.

How close is Viva Heavens by Wyndham, A Trademark All Inclusive to downtown Puerto Plata?

Viva Heavens by Wyndham, A Trademark All Inclusive is 3.8 mi away from Puerto Plata.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 106 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Jovanka, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 2 nights in Aug 2025

2/10 Terrible

Arianna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never had a parking issues at any hotel that I’ve stayed before, but this place.. beware. This place has very limited parking space. I had to leave because the vehicle I was driving was a rental and I didnt want to run the risk of something happening to it. Long story short, after I checked in, the security guard had sent me to a nearby mall to park my car. Absolutely not. The hotel had then offered to resolve the problem but at that point there was nothing to resolve because the parking was full. I contacted expedia & the hotel and they both refused to refund me my money back. Stay away from this place.
Stayed 2 nights in Aug 2025

2/10 Terrible

Abigail

Traveled with family
Disliked: Cleanliness, amenities
day of arrival the pool was emptied to be cleaned and was closed the following day. Causing us to have a morning with no water and the entire trip had no warm water for showering, it was cold showers all week. There was ants and fleas in our room not on beds but in drawers and counters. The food was okay but the a la carte restaurants are closed on Tuesday and Thursday so you have to eat at the buffet those nights. The app has a schedule of events but it is not accurate. We purchased a couples package and didn’t receive half the things promised. We were supposed to have a variety of classes which were open to everyone and not private and we didnt even get to go to them all. We were promised a private dj class per a package we booked. We were told a time to meet the DJ. When that time came around it didnt exist, no one knew what we were talking about. The viva club team brought a great experience to the vacation with games and contests. However they could use more variety of games/contests but overall they made the trip worth our time and kept us busy despite all the hotel/expedia inconveniences. The hotel claims all the inconveniences are due to issues with Expedia and were hesitant to supply us with an email stating we did not receive the services paid for. Over all the only compensation we received was a bottle of champagne, despite a day with no pool, a day with no running water, days without warm water, restaurants closed half the time and our package being incorrect.
Stayed 6 nights in Aug 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es bueno solo la Variedad de la comida, no es muy buena
Stayed 2 nights in Aug 2025

10/10 Excellent

Yasmin

Liked: Amenities
Rooms were very comfortable and clean. The food was very good. The best part was the animation group, Nairobi, the master of ceremony, the choreagropher, and all the staff were great. Offered fun activities!! Very happy to have spent time there!!
Stayed 2 nights in Aug 2025

8/10 Good

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viva Heavens was a great experience beautiful place, friendly staff, and the food was absolutely delicious! Only wish they had more parking and a bit more space in the main buffet.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to go to the church,but was to expensive.
Stayed 6 nights in Aug 2025

8/10 Good

Adrian

Stayed 7 nights in Jul 2025

2/10 Terrible

Victor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No parking Rude staff Gave me someone else room Can't sit in some tables where no one was eating
Stayed 2 nights in Aug 2025

6/10 Okay

ana n

Liked: Staff & service
Tenen que tener personal de entretenimiento
Stayed 4 nights in Jul 2025

2/10 Terrible

Manny

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing worthy was the stunning view of the beach, other than that everything else was not as expected. Many of the guest that were there were not polite and respectful, the pool was filthy and dirty not to mention that the filter stopped working and they never warned anyone about the situation. My family vacation was completely ruined and we asked for a refund the first night we were there but they gave us a run around it looks like they had an answer to everything we needed to say.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic experience staying at this hotel. One of the standout highlights was the excellent local food offered—fresh, flavorful, and a true taste of the region. It made every meal something to look forward to. The staff was incredibly friendly and serviceable, always ready to help with a smile. From check-in to check-out, their hospitality made me feel genuinely welcome and well cared for. The location is also a big plus—conveniently situated and just a short walk to the beach, which made it easy to enjoy both the sea and nearby attractions. If you're looking for a comfortable place with authentic local cuisine, warm staff, and beachside access, this is a perfect choice. Highly recommend!
Stayed 3 nights in Jul 2025

4/10 Poor

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is not a lot options with the food at all
Stayed 3 nights in Jul 2025

8/10 Good

Carina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 3 nights in Jul 2025

2/10 Terrible

Yanery

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are extremely outdated and unsanitary. The food options are very, very limited. Many times there are just scraps of food to be found and whatever food you do find is cold, undercooked, and not edible. Customer service is nonexistent. The entire place needs a major overhaul. I was scheduled to stay for a total of seven nights and had to check out early after just one night there. That’s how bad the hotel is.
Stayed 7 nights in Jul 2025

8/10 Good

Felix

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It's very peaceful
Stayed 3 nights in Jul 2025

6/10 Okay

yiralid

Liked: Staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It lacked options of things to do for everyone throughout the day. The buffet restaurant was pretty good. Lacked enough staff to provide drinks for each meal. The Mexican restaurant was pretty good. I expected more since it did require a reservation.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inolvidables vacaciones en Puerto Plata.

La experiencia fue de las mejores. Tanto el hotel, como la playa, la comida y el trato del personal fue excelente. Muy recomendable y de seguro volveré en otra ocasión.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mildred Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 7 nights in Jul 2025

10/10 Excellent

Doreen

Stayed 1 night in Jul 2025

4/10 Poor

Daniel

Traveled with family
Liked: Room comfort

No me gusto

Es trankilo pero los servicio son pésimo poca variedad de vevida
Stayed 3 nights in Jul 2025

10/10 Excellent

Jackson

Stayed 3 nights in Jul 2025

6/10 Okay

salvador, boston

Liked: Cleanliness, staff & service, property conditions & facilities
Its small and walkable. Between 11 am and 4pm its too hot around the large pool area.
Stayed 2 nights in Jul 2025