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4.2 out of 5

"I booked a room with a park view and I got a brick building view I was very disappointed " More

By a verified traveler on Wed 09 Oct 2019

Hotel Description

4-star Art Deco hotel near Kensington Gardens

Central London getaway

Within a 10-minute walk of this London City Centre hotel, you'll find Kensington Gardens and Hyde Park. Also, Kensington Palace is within half a mile (1 km) and Royal Albert Hall is within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Self parking, express check-in, and express check-out are also offered.

Free WiFi, LED TVs

The 175 guestrooms offer free WiFi, 24-hour room service, and LED TVs. Coffee/tea makers, hair dryers, and safes are also available.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$101* Per night/room Jun 21 - Jun 22

Family Room (3)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room (Suite)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Thistle London Hyde Park Kensington Gardens ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Thistle London Hyde Park Kensington Gardens

Everyone (9) Couples (4)
4 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 20, 2019 by Guest relations

Thank you for your nice review, we were pleased to read you enjoyed your stay and hope to see you soon again.

4 out of 5

Posted by on Oct 30, 2019

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Comment from Hotel Management

Nov 1, 2019 by Guest relations

Thank you for your nice review, we are pleased you enjoyed your stay and location and we hope to see you soon again.

2 out of 5
The location is the best thing this property has going for it, Close to the Queensway underground and Hyde Park.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 15, 2019 by Guest relations

Thank you for your review, we were pleased you enjoyed the location and hope to see you soon again.

4 out of 5
I booked a room with a park view and I got a brick building view I was very disappointed

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 15, 2019 by Guest relations

Thank you for your review, we were delighted to hear you enjoyed your stay but sorry to hear we were not able to accommodate your request. Specific locations are a request and we will try our best to accommodate them but we unfortunately can not guarantee them. We hope we can allocate your request next time you stay with us.

5 out of 5

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 29, 2019 by Guest relations

Thank you for your wonderful review and the 5 out of 5, we were pleased you enjoyed your stay and hope we can welcome you back to the hotel soon again.

4 out of 5

Posted by on Sep 25, 2019

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Comment from Hotel Management

Sep 26, 2019 by Guest relations

Thank you for taking the time to review your recent stay with us. We are pleased you enjoyed your stay and hope we can welcome you back soon again.

5 out of 5
The location is fantastic. Rooms are a bit small, basically room for your bed and space to move around it. My first room had a broken AC, but the staff was able to switch me to another room. One thing to note: there are multiple places to exchange currency on Queensway, which is only 3 blocks away, that offer the best rates I was able to find in the city. Also, many restaurants and grocery shops on Queensway also, as well as 2 Underground stations.

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 6, 2019 by Anca Mihai

Thank you for choosing to stay at the Thistle Kensington Gardens hotel and for taking the time to write such a nice review. It is our passion to ensure that we provide our guests with the highest standards of product and service at all times. I very much hope that we have the opportunity to welcome you back in the near future

5 out of 5
wished it had a small refrigerator and an ice machine. it was a very nice, clean hotel. enjoyed our stay there!

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by Guest relations

Thank you for your wonderful review, we were delighted to read you enjoyed your stay. The hotel has mini fridges in the junior suites, we hope we can welcome you back to the hotel soon again and hopefully in one of our upgraded rooms.

3 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 7, 2019 by Guest relations

Thank you for your great review, we were delighted to read you enjoyed your stay and hope we can welcome you back to the hotel very soon again

4 out of 5
Front desk and room service were welcoming and great. Did not enjoy the complementary towels, smelled.

Posted by on May 23, 2019

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Comment from Hotel Management

May 23, 2019 by Guest relations

Thank you for your nice review, we were delighted you enjoyed your stay but we are sorry to hear about the towels which we will take up with our housekeeping department. We hope we can welcome you back soon again.

About the Thistle London Hyde Park Kensington Gardens

Location 104 Bayswater Road, London, England W2 3HL

Renovations + Closures

This property is closed from 25 March 2020 to 14 June 2020 (dates subject to change).

This property is closed from 25 March 2020 to 14 June 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Thistle London Hyde Park Kensington Gardens. For a fee, parking is available. This Art Deco London hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (24.6 km / 15.3 mi)
  • Train station: London Paddington Station (1.2 km / 0.7 mi)
  • Metro station: Queensway Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thistle London Hyde Park Kensington Gardens offers 175 air-conditioned accommodations with safes and coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LED television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

The Brasserie - Overlooking the garden, this brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15 per person (approximately)
  • Self parking fee: GBP 24.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kensington Gardens Thistle
  • Kensington Thistle
  • Kensington Thistle Gardens
  • Thistle Gardens
  • Thistle Gardens Kensington
  • Thistle Kensington
  • Thistle Kensington Gardens
  • Thistle Kensington Gardens Hotel
  • Thistle Kensington Gardens Hotel London
  • Thistle Kensington Gardens London
  • Thistle Kensington Gardens London, England
  • Thistle Kensington Gardens
  • Thistle London Hyde Park Kensington Gardens Hotel
  • Thistle London Hyde Park Kensington Gardens London
  • Thistle London Hyde Park Kensington Gardens Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.