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The Kensington Hotel

5-star property
109-113 Queens Gate, London, England 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 6 Travelocity Reviews

"We enjoyed great hospitality at this hotel. It felt very luxurious, with an amazing kitchen, dining area and best of all - delightful tea time. The ... " More

By a verified traveler on Tue 01 Oct 2019

Points Of Interest

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Hotel Description

5-star luxury hotel near Natural History Museum

City center stay

Within a 10-minute walk of this London City Centre hotel, you'll find Natural History Museum and Victoria and Albert Museum. Also, Science Museum is within half a mile (1 km) and Royal Albert Hall is within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A coffee shop, express check-in, and express check-out are also on offer.

Free WiFi, comfy beds

The 150 soundproofed guestrooms offer free WiFi and comfy beds. Smart TVs come with satellite channels, and other amenities include 24-hour room service and minibars.

Classic Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$352* Per night/room Aug 1 - Aug 2

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Kensington Hotel ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Kensington Hotel

Everyone (5)
5 out of 5
We enjoyed great hospitality at this hotel. It felt very luxurious, with an amazing kitchen, dining area and best of all - delightful tea time. The location is amazing, walking distance to the Kensington park, train station, Victoria and Albert Museum among some of the landmarks. This is definitely our new stop in London!

Posted by on Oct 1, 2019

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Comment from Hotel Management

Nov 5, 2019 by Leandro Vittozzi

- Dear Mr/Ms Anonymous, Thank you for rating your last stay at The Kensington so highly. Our Restaurant and kitchen team are thrilled with your review. South Kensington is indeed a beautiful area and nothing makes us more delighted than knowing that you enjoyed your experience with us. We are looking forward to be welcoming you back to the hotel soon. Warm regards, Leandro Vittozzi Guest Relations Executive

5 out of 5

London 3 nights at Kensington

I traveled with my 13 year old son Great location from which to explore London Natural History Museum, Kensington Palace & Gardens and Harrods all within walking distance. The Hotel staff are exceptional. The rooms are small even with booking an upgraded superior room, I used the lobby space frequently and it was lovely.

Posted by , from cleveland ohiio on Mar 22, 2018

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3 out of 5

Lobby is beautiful, but that's where it stops

Pros: Beautiful lobby and restaurant decor. Real working fireplace in the lounge area. Beautiful Christmas tree!
Cons: The room decor needs a big makeover to bring it up to 2018 standards.
Location: South Kensington is an amazing neighborhood with great boutiques and restaurants. Near museums and Kensington Palace. Lovely!!
I am so so disappointed that this hotel turned out to be a bust. The outside, lobby and restaurant area are all so beautiful that I moved away from my regular go to hotel in London (The Ampersand just around the corner) and tried this for a change. I arrived at 9:30 am after a redeye on which I had food poisoning so I was off to a bad start from the get go. They couldn't arrange a room for me until about 11:30 am so I wanted to excruciating hours in their tea room being served by a waitress who at best could be described as disinterested. When I got to the room I was impressed by the enormous square footage, but....the decor of the room was very dated. Old carpet, old furniture, dated looking velour type bedspread and a TV with a wire hanging down from it. The decor was definitely 3 star. This was all made worse by the fact that the heat did not work in the room and it never warmed up in two days. Thankfully the old dated bedspread was heavy so I was able to hide in bed when I slept. The hotel manager was kind enough to comp my room service to make up the lack of heat to me, but overall I just can't recommend this property to anyone hoping for a touch of luxury.

Posted by , from Los Angeles, CA on Jan 9, 2018

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5 out of 5

Close to South Kensington station

Very convenient to museum,underground and walking distance from mayor retail stores.

Posted by on Nov 30, 2017

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5 out of 5

picture perfect upscale London

Pros: The list goes on .. the staff was friendly and the service was perfect .. It was small yet big enough to have a bar and dining.
Cons: no
Location: there were many places to eat near by .. the Tube ( underground transit) was in walking distance museums and shopping was also in walking distance
we arrived at 7:30 am .. to find a room ready and waiting ! we had called and requested an early check in .. which was 11 am .. never thinking that we would be lucky enough to be able to check in at 7:30 am .. and we were ! We dined on a fabulous breakfast and headed to nap!.. Our room was beautiful and spacious. A four poster bed and luxurious linens . Terry Cloths Robes and a wonderful shower head ... everything you need after a long flight . the hotel is in a great local and the neighborhood is just stunning .. The hotel has high tea and a lovely bar for cocktails and a living room area with fireplaces perfect for an after dinner glass of wine. . I can't wait to return .

Posted by , from wilton ct on Nov 10, 2015

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5 out of 5

Best hotel in London!

The Kensington neighborhood is such a great spot to stay in. It's got character, great restaurants but still central to all of the sites. The Kensington Hotel is right down the street from the tube. It was just a short walk away. The hotel itself was nice and clean with great staff. We were so comfortable in our room we rested up a bit before our journey home. I wish we had scheduled more time to stay at this hotel. When we come back to London I want to stay here again.

Posted by , from D on Mar 23, 2015

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About the The Kensington Hotel

Location 109-113 Queens Gate, London, England SW7 5LR

Renovations + Closures

This property is closed from 22 March 2020 to 30 July 2020 (dates subject to change).

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. There are 2 meeting rooms available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury The Kensington Hotel. This 5-star London hotel is smoke free.

  • 150 guestrooms or units
  • 6 levels
  • Built in 1870
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LGW-Gatwick) (87.9 km / 54.6 mi)
  • Train station: London Imperial Wharf Station (2.7 km / 1.7 mi)
  • Metro station: South Kensington Underground Station (0.4 km / 0.2 mi)

Room Amenities

The Kensington Hotel offers 150 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Town House at Kensington - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The K Bar - Onsite wine bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 11 and GBP 30 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kensington
  • Kensington Hotel
  • Kensington Hotel London
  • The Kensington London, England
  • The Kensington Hotel Hotel
  • The Kensington Hotel London
  • The Kensington Hotel Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.