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St. Pancras London, Autograph Collection ®

5.0 star property
5-star luxury hotel near The British Museum, connected to a rail/subway station

Choose dates to view prices

Photo gallery for St. Pancras London, Autograph Collection ®

Meeting facility
View from property
Meeting facility
3 restaurants, breakfast, lunch, dinner served; British cuisine
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
Euston Road, London, England, NW1 2AR
  • Place, The British Museum
    ‪15 min walk‬
  • Place, Big Ben
    ‪7 min drive‬
  • Place, London Eye
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Non Smoking

Premier Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior House, 1 King Bed, Non Smoking

Superior House, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior House, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior House, 2 Queen Beds, Non Smoking

Superior House, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior House, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe House, 1 King Bed, Non Smoking

Deluxe House, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe House, 1 King Bed, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for House, 1 King Bed, Non Smoking

House, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

House, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

37-inch LCD TV with satellite channels, TV, pay movies

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

37-inch LCD TV with satellite channels, TV, pay movies

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 3 Bedrooms, Non Smoking

37-inch LCD TV with satellite channels, TV, pay movies

Royal Suite, 3 Bedrooms, Non Smoking

  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Non Smoking

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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art'otel London Hoxton

London City Centre
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.8 out of 5, Exceptional, 794 reviews
$278 nightly
The price is $333
Oct 26 - Oct 27
Total with taxes and fees
art'otel London Hoxton

About the neighborhood

London

Central London getaway .Your stay at this London City Centre hotel places you within 3 miles (5 km) of The British Museum and London Eye. Hyde Park and Big Ben are also within 3 miles (5 km).

What's nearby

  • The British Museum - 15 min walk - 0.8 miles
  • Hyde Park - 7 min drive - 2.2 miles
  • Buckingham Palace - 7 min drive - 2.3 miles
  • Big Ben - 7 min drive - 2.3 miles
  • London Eye - 7 min drive - 2.3 miles

Getting around

  • London (QQS-St. Pancras International Train Station) - 3 min walk
  • King's Cross & St. Pancras Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Costa Coffee - ‬2 min walk
  • ‪Booking Office 1869 - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Chambers Club - ‬3 min walk
  • ‪The Standard Rooftop - ‬2 min walk

About this property

St. Pancras London, Autograph Collection ®

5-star luxury hotel near The British Museum, connected to a rail/subway station
St. Pancras London, Autograph Collection ® offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 4850 square feet (451 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury St. Pancras London, Autograph Collection ®. For a fee, parking is available.

This Victorian London hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • 4850 sq ft of conference space
  • 451 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
St. Pancras London, Autograph Collection ® offers 245 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 37 per day)
  • Self parking on site (GBP 80 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 to 35 per person
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (27 inches high)
  • Grab bar near toilet (27 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with satellite channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 100 per pet, per stay, plus a one-time cleaning fee of GBP 30
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 25 to 35 per person
  • Self parking fee: GBP 80 per day
  • Nearby parking fee: GBP 37 per day (2625 ft away)
  • Pet fee: GBP 100 per pet, per stay plus GBP 30 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel London St. Pancras
London St. Pancras Hotel
London St. Pancras Hotel Renaissance
London St. Pancras Renaissance
London St. Pancras Renaissance Hotel
Renaissance Hotel London St. Pancras
Renaissance London St. Pancras
Renaissance London St. Pancras Hotel
St. Pancras Renaissance London
St. Pancras Renaissance London Hotel
St. Pancras Renaissance London Hotel England
St. Pancras Renaissance Hotel London
St. Pancras Renaissance Hotel
St. Pancras Renaissance
St Pancras Renaissance London
St. Pancras Renaissance Hotel London Hotel
St. Pancras Renaissance Hotel London London
St. Pancras Renaissance Hotel London Hotel London

Frequently asked questions

How close is St. Pancras London, Autograph Collection ® to the airport?

St. Pancras London, Autograph Collection ® is 10.7 mi (41-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at St. Pancras London, Autograph Collection ®?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at St. Pancras London, Autograph Collection ® on Oct 31, 2025 start from $301.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does St. Pancras London, Autograph Collection ® have an airport shuttle?

Airport shuttle services are not available at St. Pancras London, Autograph Collection ®.

Does St. Pancras London, Autograph Collection ® offer free breakfast?

Free breakfast isn’t provided at St. Pancras London, Autograph Collection ®, but cooked-to-order breakfast is offered for a fee of between GBP 25 and 35 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at St. Pancras London, Autograph Collection ®?

No, there is no casino at this hotel.

What time is check-in at St. Pancras London, Autograph Collection ®?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at St. Pancras London, Autograph Collection ®?

Free parking is not available at this hotel. Self parking is available for GBP 80 per day.

Does St. Pancras London, Autograph Collection ® have a pool?

St. Pancras London, Autograph Collection ® features an indoor pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does St. Pancras London, Autograph Collection ® have a restaurant?

There are 3 onsite restaurants, offering options like British cuisine and al fresco dining.

Does St. Pancras London, Autograph Collection ® have a spa?

This hotel has a spa, which features body treatments, hot stone massages, and facials.

How close is St. Pancras London, Autograph Collection ® to downtown London?

St. Pancras London, Autograph Collection ® is 1.5 mi away from London.

St. Pancras London, Autograph Collection ® Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 576 out of 1000 reviews
Rating 8 - Good. 190 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive

Glorious looking hotel inside and out VERY average, characterless small double room for nearly £400 - just extortionate.
Stayed 1 night in Jul 2025

10/10 Excellent

Nigel, San Clemente

Stayed 1 night in Jul 2025

2/10 Terrible

Terry

Stayed 1 night in Jul 2025

10/10 Excellent

nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience here even with a few changes that were request and immediately accommodated for. Worth a stay every time
Reception
Grand staircase
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

We loved our stay, LOVED it! The drink on arrival and check out The complementary fizz for our 13yr anniversary and personalised cupcakes. The room was comfortable The hotel is beautiful, just perfect The pool was lovely, only the spa treatment wasn’t as good as I would have expected
Stayed 2 nights in Jul 2025

4/10 Poor

Elena

Disliked: Cleanliness, property conditions & facilities
The rooms are very dated and smell awful. The mattress smell all kinds of bodily odors to the point we had to move out. Definitely not worth the money. The main corridor smells worst kitchen smells. I don’t know how people not say anything about it. It is also hard to reach the front desk. I called 8 times whith no luck. Someone picks up and hangs up. I left one if my things at a hotel and can't reach tjem to retrieve it.
Stayed 2 nights in Jul 2025

8/10 Good

Carole

Stayed 1 night in Jun 2025

2/10 Terrible

yi jen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here in early May and am still dealing with unresolved issues in July. The hotel charged both me and the third-party platform for my stay, and it took multiple follow-ups before they realised their mistake. Every time I pointed out an error, their first response was to deny it rather than investigate. When I requested a receipt, it took three separate attempts before I received the correct one – only after calling and confirming every line item. They also charged me an additional accommodation fee, which they again initially denied before finally agreeing to refund. Throughout this entire process, the hotel made numerous operational errors and never provided any proactive updates, despite repeatedly promising to do so. They offered Bonvoy points as a goodwill gesture but, even weeks after confirming my refund, I have yet to receive them. For a five-star hotel, the lack of professionalism, communication, and accountability was extremely disappointing. I would not recommend staying here if you expect reliable service and efficient issue resolution.
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Judy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The St. Pancras Hotel looks very impressive on the outside and is of course a major London landmark. The inside, however, needs some upgrading. The hotel lobby looks very grand, but skimps on customer service: there is no porter outside to help with luggage. The concierge desks have large, prominent space in the front of the lobby but never seem to be staffed. The check-in stations are relegated to the side of the lobby, along with couches crammed into a narrow alley to make space for the bar and drinks area in the middle of the lobby, forcing guests to queue up in the narrow space afforded them while dodging waiters and other guests going by. The hotel room is clean and spacious, but looks like a throw back to a 1990s room with old carpet that smells strongly of cleaning products, furniture whose laminate is peeling off in large chunks, a bathroom door that's on a spring that won't stay open, no ventilation in the bathroom, and very old fashioned bathtub/shower combo that has one of those glass half doors that never do much to shield water splash but make getting in and out of the steep bathtub difficult. The window overlooking the Eurostar platform in the St Pancras station is sort of cool, but is quite dirty and the constant noise from the station makes going to sleep a bit difficult. All of this for over $500 a night does not really live up to Marriott's usual standards. Staff are very friendly, which is a bright spot of an otherwise forgettable stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite decor and staff service was exemplary; a complimentary upgrade to a suite fortunately because of midweek availability was more than appreciated.
Stayed 1 night in Jun 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Crystie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at the Renaissance St. Pancras for the final night of our two week visit to London and Paris. Within a few minutes of stepping off of our Eurostar train from Paris we were kindly welcomed to the check in desk and presented with cocktails. The amazing Laura answered all of our questions and gave us advice on getting to the airport the next day. She even escorted us down the hall to the elevators to show us the way to our room. It was incredible. We got to the pool only 20 minutes before kids time ended, but they allowed my daughter some extra time. Both meals we had were delicious and the restaurant greeter made us feel so welcomed and wanted to make sure my daughter was happy. I can’t say enough wonderful things about this hotel. We look forward to returning.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

Good but not great

Arrived to check in - waited 10 mins or so. Room wasn’t ready, which is fine, but when I came back, had to wait another 10 mins and then reception weren’t sure if my bag was with them or taken up to my room. It wasn’t in my room so had to ring down (twice) to chase it as I was in a rush, so another 20 mins before I could even change. Also, the rooms have no iron, just a hand-held steamer which really didn’t cut the mustard so felt vaguely scruffy as I went out for the evening. Hotel is magnificent, in a convenient location, and I’m sure the issues I experienced were one-offs but when paying over £400 for a room, expect better.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness
Hotel is gorgeous and INCREDIBLY convenient!!
Stayed 7 nights in Jun 2025

6/10 Okay

Nicola

Traveled with family
Liked: Cleanliness
We booked the hotel as a treat for the family. For a 5 star hotel, the rooms were really no better than a premier inn. Extremely boring, functional and a little tired. A real let down sadly. The building is obviously iconic and the communal areas are beautiful but no attention has been paid at all to the hotel bedrooms that are no different to a very average corporate hotel. Staff were nice though.
Stayed 2 nights in Jun 2025

10/10 Excellent

Malathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Liked: Room comfort
Disliked: Property conditions & facilities
I love the architecture of the hotel but I have to say the upkeep of the rooms wasn’t very good noise from the streets. Curtains were torn and dirty are difficult to close at night. The shower flooded every time you used it again. The architectural of the building is wonderful, but the art cape is poor.
Stayed 5 nights in Jun 2025

10/10 Excellent

Monika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spice Girls hotel

This is the famous Spice Girls hotel where they danced on the stairs in their music video. We stayed here for the night just to have the experience on our 1st trip to London. The outside and inside of hotel are both beautiful. Around the corner was our tour bus and train station, so conviently located.
Stayed 1 night in Jun 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Having gained reward credit from Hotels.com I booked the room for a bargain price.The reception didn’t realise this and charged my card the full amount,until I reminded him and I was refunded. That was the only complication of an excellent stay.
Stayed 1 night in Jun 2025

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel lobby and the staff was amazing and friendly. There were a few mishaps with the room service that was immediately rectified and taken care of in a really good manner.
Stayed 4 nights in May 2025