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4.5 out of 5

"Stayed here 5 nights on our honeymoon. Arrived from airport at 9am and they had our room ready by 9:30! Comfy bed (LOVED that it was queen-sized), fri ... " More

By a verified traveler on Thu 02 Nov 2017

Hotel Description

4-star eco-friendly hotel near Kensington Palace

In London

Your stay at this London City Centre hotel places you within 2 miles (3 km) of Kensington Palace and Royal Albert Hall. Olympia Conference and Exhibition Centre and Hyde Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, as well as the business center and free WiFi in public areas. Self parking, express check-in, and express check-out are also offered.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and pillow menus, the 217 guestrooms also offer 24-hour room service and Smart TVs with satellite channels. Other amenities include WiFi, Netflix, and coffee/tea makers.

Superior Room, 1 Queen Bed, Non Smoking (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

London Marriott Hotel Kensington ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for London Marriott Hotel Kensington

Everyone (6)
5 out of 5

Great Honeymoon Getaway

Stayed here 5 nights on our honeymoon. Arrived from airport at 9am and they had our room ready by 9:30! Comfy bed (LOVED that it was queen-sized), friendly staff and concierge. Cast Iron Grill had great food and a romantic setting. Hotel is within 30 minutes (by car) of most of London's attractions and had plenty of restaurants nearby. Loved that Sainsburys market was across the street! I'm so happy we stayed here! Will definitely stay here again on our next trip to London, and absolutely recommend this hotel to everyone!

Posted by , from OH on Nov 2, 2017

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5 out of 5

Nice hotel with very friendly staff

Great hotel. Included breakfast was delicious and plentiful. Bar staff mixed a great mojito and we're very friendly. Concierge was knowledgeable booking trips. All in all a great hotel with superior staff

Posted by , from V on Dec 11, 2016

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5 out of 5

Fantastic Place

Pros: Location
Cons: none
Location: centrally located
Excellent experience great staff good food and close to everything

Posted by on Jan 9, 2016

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5 out of 5

Week stay at the Kensington Marriott Oct. 2015.

This hotel was wonderful! Staff was kind and helpful, location was very good and most important quiet halls for sleeping. Would definitely stay here again!

Posted by , from Orlando, Fl on Oct 14, 2015

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5 out of 5

Ideal location, close to the Underground, loved it

Pros: Staff, location, facilities, lounge - every touch point was very nice.
Location: Visit Kensington Palace, the Britannia Pub, nice walk to Harrods. Churches and museums galore are nearby.
Staff was very friendly, welcoming and helpful. Much to do in the surrounding area. Close to pubs, the Palace, shopping, and much more. Room was very nice. The lounge was very tasty and convenient. Will be my choice next time I visit London.

Posted by , from Royal Oak MI, USA on Mar 24, 2015

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5 out of 5

Great hotel and location

Pros: Everything...could not find anything wrong...it was great!!!
Location: Fab location. Kensington Palace, Natural History museum, Victoria and Albert Museum, Harodds, walking distance or a short tube ride...we walked
Stayed December 26 - January 2, 2015. My husband called prior to let them know we were arriving early in the morning...room was waiting for us upon arrival!!! Our room was #604 and we were very happy...family room (two double beds (American size),a pullout sofa bed, and plenty of room!!!). Our traveling party consisted of me, husband, 14 year old and 17 month old...so the extra room was appreciated. The bathroom had a tub with shower overhead and a separate stall shower...made getting ready easier. The room had a nice view of Cromwell road and no noise could be heard. The staff (all staff) were fantastic, very cordial always acknowledging when we passed by. The hotel is located between 2 tube stops, Earls Court and Gloucester Road (both Picadilly line) both convenient, we used Earls Court more as we had a stroller. Plenty of places to eat and there is a Sainsburys across the street to pick up some eats. We had an excellent stay and vacation...I will stay here again.

Posted by , from Broomall PA on Jan 17, 2015

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2 out of 5

NOT WHAT WE EXPECTED

We were given a room that was on the lowest level. First the TV didn't work. Then we tried to take a shower and were nearly scaulded. Hot water in the cold taps. Maintenance knew all about it. Said it happens all the time. Room was small and OK but definitely not 4 star quality. Best point: comfortable bed. Very pricey for what we got.

Posted by on Nov 19, 2006

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Comment from Hotel Management

Apr 11, 2015 by John L

Dear verified traveler, Thank you for taking the time to complete a review of the London Marriott Hotel Kensington. I am glad to see that you enjoyed our comfortable Marriott beds. Please accept my apologies that the room was not up to your expectations. The discribed is not the impression I would like our guests to have. I have forwarded your comments to our engineering team to follow up and action. We do hope to get the chance to welcome you back with us Kind regards,

4 out of 5

Mariott Kensington

A very good experience overall. Refurbished rooms were wonderful. Burst pipe resulted in fitness center closure.

Posted by on Apr 25, 2006

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About the London Marriott Hotel Kensington

Location 147 Cromwell Road, London, England SW5 0TH

Renovations + Closures

This property is closed from March 24 2020 to January 18 2021 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4144 square feet (385 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly London Marriott Hotel Kensington. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 7 levels
  • 4144 sq ft of conference space
  • 385 sq m of conference space
  • Built in 1969
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Heathrow Airport (LHR) (22.1 km / 13.8 mi)
  • Train station: Kensington (Olympia) Station (1.8 km / 1.1 mi)
  • Metro station: Gloucester Road Underground Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

London Marriott Hotel Kensington offers 217 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 49-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Cast Iron Bar and Grill - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 20 per person (approximately)
  • Fee for in-room wireless Internet: GBP 10 per day (rates may vary)
  • Self parking fee: GBP 35 per day
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Kensington Marriott Hotel
  • London Marriott Hotel Kensington
  • London Marriott Kensington
  • Marriott Hotel London Kensington
  • London Marriott Hotel Kensington England
  • Marriott London
  • London Marriott Kensington
  • London Marriott Hotel Kensington Hotel
  • London Marriott Hotel Kensington London
  • London Marriott Hotel Kensington Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.