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Gem Fitzrovia Hotel

4.0 star property
Family-friendly 4-star hotel near London Eye

Choose dates to view prices

Photo gallery for Gem Fitzrovia Hotel

Executive Twin Room | View from room
Front of property - evening/night
Breakfast, lunch, dinner served; international cuisine
Combined shower/tub, designer toiletries, hair dryer, towels
Bar (on property)
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
20-28 Bolsover Street, London, England, W1W 5NB
  • Popular LocationThe British Museum3 min drive
  • Popular LocationPiccadilly Circus5 min drive
  • Popular LocationHyde Park5 min drive
  • AirportLondon (LHR-Heathrow)45 min drive

Room options

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

8.5/10 Very Good
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Triple Room

7.8/10 Good
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Single Room

10/10 Exceptional
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Double Room

7.6/10 Good
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room

View from room

Executive Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Twin Room

10/10 Exceptional
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

London

London City Centre stay.With a stay at this London City Centre hotel, you'll be within half a mile (1 km) of Oxford Circus and 2 miles (3 km) of Piccadilly Circus. The British Museum and Hyde Park are also within 2 miles (3 km).

What's nearby

  • The British Museum - 3 min drive
  • Piccadilly Circus - 5 min drive
  • Hyde Park - 5 min drive
  • Big Ben - 7 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • Great Portland Street Underground Station - 3 min walk
  • London Euston Station - 15 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • The Lucky Saint - 2 min walk
  • Pret a Manger - 2 min walk
  • The Albany - 3 min walk
  • The Junction - 2 min walk
  • Caravan Fitzrovia - 2 min walk

About this property

Gem Fitzrovia Hotel

Family-friendly 4-star hotel near London Eye
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 139 square feet (13 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Gem Fitzrovia Hotel.

This 4-star London hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • 139 sq ft of conference space
  • 13 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Gem Fitzrovia Hotel offers 86 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German

Property amenities

Family friendly

  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 19.50–24.50 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fitzrovia Grange
Grange Fitzrovia
Grange Fitzrovia Hotel
Grange Fitzrovia Hotel London
Grange Fitzrovia London
Grange Fitzrovia Hotel London, England
Hotel Grange Fitzrovia
Fitzrovia Hotel
Grange Fitzrovia
Gem Fitzrovia Hotel Hotel
Gem Fitzrovia Hotel London
Gem Fitzrovia Hotel Hotel London

Frequently asked questions

How close is Gem Fitzrovia Hotel to the airport?

Gem Fitzrovia Hotel is 11.3 mi (52-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Gem Fitzrovia Hotel?

As of May 21, 2024, prices found for a 1-night stay for 2 adults at Gem Fitzrovia Hotel on May 26, 2024 start from $132.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gem Fitzrovia Hotel have an airport shuttle?

Airport shuttle services are not available at Gem Fitzrovia Hotel.

Does Gem Fitzrovia Hotel offer free breakfast?

Free breakfast isn’t provided at Gem Fitzrovia Hotel, but continental breakfast is offered for a fee of between GBP 19.50 and 24.50 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at Gem Fitzrovia Hotel?

No, there is no casino at this hotel.

What time is check-in at Gem Fitzrovia Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Gem Fitzrovia Hotel?

Free parking is not available at this hotel.

Does Gem Fitzrovia Hotel have a pool?

Gem Fitzrovia Hotel does not have a pool.

Does Gem Fitzrovia Hotel have a restaurant?

Gem Fitzrovia Hotel is home to XX-XXVIII Restaurant, which features international cuisine.

Does Gem Fitzrovia Hotel have a spa?

There are no spa services available at this hotel.

How close is Gem Fitzrovia Hotel to downtown London?

Gem Fitzrovia Hotel is 1.2 mi away from London.

Gem Fitzrovia Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 377 out of 1000 reviews" "
Rating 8 - Good. 395 out of 1000 reviews" "
Rating 6 - Okay. 135 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
A very pleasant place to stay. Very convenient location, with numerous tube locations within walking distance to get you about, but given its location, you can pretty much walk to loads of things! The room was excellent, very clean and comfortable…but the room I had had no mini fridge, or bottled water, which…I think should be standard (water at least) My ONLY thing…if you’re not use to London “humm” then, try and get a high floor, I was on the ground floor and could hear the tube underneath, which…was ok. But just a heads up!
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Traveled with group
Liked: Amenities
Lovely hotel Great location
Stayed 1 night in Feb 2024

6/10 Okay

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good room, shame about it’s location!
Our room was of a good standard. Unfortunately it was situated on the lower ground floor near to the cleaning cupboards and the restaurant, so encountered some noise from them. However, the worst disturbance was from the noise of the underground tunnel, obviously situated beneath the hotel, and banging of the window frames which went on through the night. When I mentioned this at reception it seemed from the reaction that they were not surprised but all they said was the hotel was full and that was the only room available. Given that I had booked this hotel several months in advance I was not impressed with this response! A great shame as I am sure a different room on a different floor would have been a much better experience. Also did not book breakfast due to the cost - £24 per person!
Stayed 1 night in Feb 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central London hotel
The stay was enjoyable but the bar was limited with its offering and fairly expensive
Stayed 2 nights in Feb 2024

10/10 Excellent

Belinda

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Won't be back
The gentleman who checked us in was really nice. The bed was hard as a rock and extremely uncomfortable and the pillow were flat and uncomfortable. So we didn't sleep very well. The website said it allowed late check out up until 5pm and when we asked to sleep later due to lack of sleep from flying from the US and we had a funeral to go to the next day the woman said no longer then noon. And then persisted to call us at 11:45 to rush us out. She wasn't very friendly so it left the end of a uncomfortable sleep and check to be a frustrating one. We won't be back.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing
I really don't think the hotel is worth of 4 star status, it lacks the finer details. Pillows were hard, no shaving mirror, no fridge. The kettle lead didn't reach the plug. Room was small, staff didn't offer any assistance or details of the hotel facilities. We ate out as we weren't encouraged to make use of the hotel restaurant. There was no atmosphere, we never saw other guests in the bar. Quite a faceless establishment. The accommodation was clean if basic. No fridge or shaving mirror, pillows were hard. Small towels rather than bath sheets. Toiletries in single use bottles. Hot water was scalding. Small TV, no catch up channels. Acceptable for a 3 star establishment, but not 4.
Stayed 3 nights in Feb 2024

10/10 Excellent

Trevor

Stayed 1 night in Feb 2024