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"Nice location very clean and comfortable good value " More

By a verified traveler on Thu 26 Sep 2019

Hotel Description

Enjoy the free WiFi at this Colonial Richmond hotel

In shopping district

You'll be within half a mile (1 km) of Richmond Centre Mall and 2 miles (3 km) of EKU Center for the Arts with a stay here. Eastern Kentucky University and Hummel Planetarium are also within 3 miles (5 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 67 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include pillowtop beds, DVD players, and premium bedding.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Jun 8 - Jun 9

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn

Everyone (2)
4 out of 5

Posted by on Feb 3, 2020

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5 out of 5
Nice location very clean and comfortable good value

Posted by on Sep 26, 2019

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2 out of 5

Expected more in this hotel's price range

Pros: Good wifi signal.
Cons: See previous comments in 'write about your experience'
Location: right off the interstate so large selection of fast food and some low-end sit down restaurants but that's about it
Would expect this hotel to be priced more in line with the $50-$60 places, based on stay. Desk clerk upon check in had stained shirt (as in a washed-in stain - not a fresh stain), and didn't seem to really care about his job or customer service - wasn't rude but no warmth whatsoever, nor a smile. Bathroom very small with stained grout around perimeters. Smell in halls when walking through what clearly must've been the smoking section to get to elevator (helpful if smoking rooms are at either end of hall so non-smoking guests don't have to walk past). Beds were very hard and uncomfortable. Cleaning staff tossed dirty towels on hall floor while cleaning several rooms at once in the morning, meaning we had to navigate past cleaning carts and piles of towels through a tight hall on the way out. And this is more of a reflection of my sensitivities but there was an obnoxiously loud waffle maker during breakfast with at least six or so VERY loud beeps when each waffle was finished. I had my boys skip the waffles for this very reason and remember having the thought that I'd go insane if I had to work at the front desk so close to that noise. Other guests grimaced and made comments as well when it sounded. And, that's the sound that sends each guest off upon departure, polishing off a not-so-good overall experience. Have stayed at other Quality Inns that offered a much better experiences so definitely expected more.

Posted by on Jun 21, 2016

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4 out of 5

Great Staff, Breakfast was really good, very clean

I stayed here a couple of weeks ago and really enjoyed my stay. I reserved two adjoining rooms. The front desk was a breeze to work with and were very accommodating and friendly. One of the rooms' outer locks was torn up, and they attempted to repair it or switch us to another room. We declined, but it was nice that they offered and attempted to correct the situation. James was working at the front desk and was extremely helpful. The lady when we checked out the next morning was very friendly. The staff's attitude plays a big role in us wanting to return. Great location for shopping and restaurants. The pool was very nice. The water in it was a little chilly, though, so I'm guessing it's not heated. The staff were VERY friendly and helpful. The only thing keeping me from giving this a perfect score is that the beds are quite firm, and the comforters are thin and slippery as a previous reviewer said. Other than the beds (a problem they could easily fix with mattress pads), I really enjoyed my stay. I will stay there again and again! Make sure you make it to breakfast there. VERY clean room for this and the staff worked very hard keeping everything well stocked. They were out of bread and brought some more in from the kitchen as soon as I requested it. The adjoining room's carpet needed stretched or replaced, but was clean.

Posted by , from Kentucky on Jun 20, 2013

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4 out of 5

always a pleasant stay.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We have stayed at the Jameson several times in the past and have had clean quiet rooms.

Posted by , from Pikeville, Ky on Mar 27, 2012

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4 out of 5

Great location and polite, friendly staff

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Good, modern, clean, easy to find location. Close to freeway, restaurants, shopping center, bowling alley. Double beds are extremely hard. Need to upgrade mattress or add comfortable pads.

Posted by , from Indiana on Oct 6, 2011

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3 out of 5

Graduation Wkend, this is only room I could find!

Hotel was ok, over priced but I am sure they jacked rates up since it was graduation wkend. My Room (double beds) was small and cramp appeared to be clean except odor and carpet - Water Fountain in lobby dispensed WARM water??? Breakfast was ok. My brother had a room with King size bed and recliner... recommend you ask for that room ...seemed less crowded. I would try other hotels before choosing Jameson ... but it was better than a Motel 8... priced that way too

Posted by on May 15, 2010

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4 out of 5

better than expected

We attended our daughter`s graduation in Richmond and found the Jameson Inn a very nice clean friendly and comfortable hotel.One thing of interest was our room faced an open field so while sleeping you did not get the usual blast of urban light that often keeps me up while staying in motels.We paid* a night which was a great bargain!

Posted by on Dec 25, 2008

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2 out of 5

Nice Hotel - Smoke Problem

We stayed here on our way to Cincinnati Children's Hospital with our son. We thought it would be fine, since we would only be there about 10-12 hours (sleeping). Check-in was a breeze, then we headed to our room. The smell of smoke was horrible... especially for a NON-SMOKING hotel. They either don't have measures in place to take care of people smoking where they shouldn't, or they just don't care. We were extremely disappointed, and concerned for our son. We let him ride the elevator (he's 3) - and what is there? 2 cigarette butts! Yuck! If you have any concern for your health, don't stay here. If not, you should be fine. Beds were fine. Staff was nice.

Posted by on Dec 22, 2008

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5 out of 5

Weekend Stay

I stayed here two nights on a weekend (Sat. and Sun.) It was quiet, the staff were helpful, and the buffet breakfast was good. It was an easy off/on to I-75 There are two restaurants an easy walk across the parking lot-- a Steak and Shake and a Ryans. My only complaint is that the bedspread/comforter was very thin. It didn't provide much warm and was very sllipery and fell off the bed during the night.

Posted by on Oct 17, 2008

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. The business-friendly Quality Inn also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Colonial Richmond hotel is smoke free.

  • 67 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking , RV, bus, truck parking


  • Airport: Lexington, KY (LEX-Blue Grass) (53.6 km / 33.3 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn offers 67 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Health or beauty spa nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 20.00 per night.

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Pets cannot be left unattended
  • Number of children who can stay free - 2


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Richmond
  • Quality Richmond
  • Quality Inn Hotel
  • Quality Inn Richmond
  • Quality Inn Hotel Richmond

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.