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Elwood Hotel & Suites

3-star property
444 Parkway Drive, Lexington, KY 1-855-201-7819
4.7 out of 5
Exceptional!
See all 6 travelocity Reviews

"Very Clean, Very Friendly staff and very helpful. " More

By a verified traveler on Tue 31 Jan 2023

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Hotel Description

4-star hotel near University of Kentucky

Heart of Lexington

You'll find University of Kentucky and Lexington Convention Center within 2 miles (3 km) of this hotel. The Red Mile Racetrack and Rupp Arena are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference space. Free self parking, a lobby fireplace, and express check-out are also offered.

Deluxe Room, 1 King Bed, Accessible, Ground Floor (Elwood Premier King ADA Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Jul 2 - Jul 3

Junior Suite, 1 King Bed (King Junior Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Corner (Gardener’s Premier Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds (Elwood Premier Double Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Elwood Premier King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, Multiple Beds (Family Two Room Suite King / 2 Twins)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elwood Hotel & Suites ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Elwood Hotel & Suites

Everyone (3)
5 out of 5

Posted by on May 30, 2023

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Comment from Hotel Management

Jun 1, 2023 by Elwood Staff

Thank you for the awesome rating!

5 out of 5

Posted by on May 4, 2023

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Comment from Hotel Management

May 29, 2023 by STAFF

Thank you for the 5 out of 5!

5 out of 5
Very Clean, Very Friendly staff and very helpful.

Posted by on Jan 31, 2023

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Comment from Hotel Management

Feb 2, 2023 by General Manager

Dear Shenoah,There is no better praise than earning a perfect rating from one of our fantastic guests. We are thrilled to have hit the mark during your stay with our attention to cleanliness and friendly service. We hope you had time to enjoy our restaurant and enjoy some delicious menu options we offer. Thank you, and having you as our guest again would be a delight. Come back soon!

3 out of 5
The only complaint I have is being charged twice for the room. I was told I would get refunded the full amount once the room was checked & was only refunded $100. I talked to 2 different people & they both had different answers so now I’m stuck with trying to get into contact with the right person to get the problem situated. I booked through a 3rd party app & have the receipt and shown both employees the receipt. One told me they didn’t know why it charged me to come back to the front desk at 10 the next morning to talk to the GM. She ended up not being there and I talked to someone else and she told me the full amount would be refunded within 7 days and if not to contact them immediately. Todays only been the 1st day home but it’s only refunded me the deposit they hold in case any damages are done to the room. Over all it is a very nice hotel & very clean but their needs to be more communication and training when these types of problems arise.

Posted by on Nov 2, 2022

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Comment from Hotel Management

Nov 4, 2022 by General Manager

Dear Delena,Thank you for taking the time to leave us your feedback. While we're happy to know that our clean accommodations impressed you, we're sorry about any billing issues. We understand your frustration, and we encourage you to reach out to the third-party site you booked with, as they will be the ones best equipped to help you with your reservation. We hope this issue is resolved quickly and should you have any further questions, we're always available to assist in any way possible.

5 out of 5

Posted by , from LAKEWOOD on Sep 8, 2022

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5 out of 5
Friendly staff, very clean. Easy check in.

Posted by on Feb 7, 2022

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Comment from Hotel Management

Feb 12, 2022 by Stephanie Toy

Thank you for the awesome feedback! We hope you visit us again!

About the Elwood Hotel & Suites

Location 444 Parkway Drive, Lexington, KY 40504

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 200 square feet (19 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Elwood Hotel & Suites. Free self parking is available. This 4-star Lexington hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 200 sq ft of conference space
  • 19 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Elwood Hotel & Suites offers 62 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lexington hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Fiddletree Kitchen & Bar - Onsite bistro. Guests can enjoy drinks at the bar. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8–18 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elwood Hotel & Suites Hotel
  • Elwood Hotel & Suites Lexington
  • Elwood Hotel & Suites Hotel Lexington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.