Not bad for someone with patience
Posted May 26, 2017
Checked in. Got two queens instead of an upgraded king room as reserved. No big deal.
Day one, there was engineering in my room snaking my tub. Left a mess and a bathtub full of soot and dirt. No big Deal.
Night one. Tub still broke and engineering would be up around nine to finish fixing it... As a female, traveling alone on business, i just was not comfortable trying to sleep while some strange man loudly fixed my tub. A new room was not offered to me, so I had to request one, pack up all of my things, at night, with jet lag, to another room. Room was NOT as nice and had trash behind the dresser. Air conditioning didn't work well.
Staff was nice & accomodating and helped promptly.
Check out was quick and easy. I don't gamble so the casino looked like... well... a casino.. I'm not a smoker, so it stunk. badly.
Monorail was cool and convenient and cheaper than Ubers or Taxi's.
Taxi driver took full advantage of me and charged me over $40 bucks to get from the airport to the hotel.
The buffet food was mediocre at best. None of the servers spoke english, and the desserts tasted like they were frozen. Def not worth $20-$27 bucks per person.
Uber driver said he wanted to have sex with me and get some of my DNA, and was quickly reported. Thank God I am still alive.
Overall, I did not like anything about my trip. I'll never go back to Vegas for business or pleasure. No thanks.
Comment from Hotel Management
Jun 15, 2017 by Westgate Customer Care, Hotel Management
We appreciate your honest feedback of your stay at Westgate Las Vegas Resort and Casino. We regret to hear that your stay was not as enjoyable as it could have been due to issues with both of your units. Your comments have been shared with the resort management team to improve our services and correct any possible deficiencies that you may have encountered during your stay. Ensuring our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Las Vegas.