Book a hotel near Larry Keeton Theater, Donelson

"Breakfast was.limited but good. Staff was great."

"Hotel has the potential to be great however the staff and the conditions of the cleanliness of the hotel prevent this. Staff looks miserable, not approachable or friendly. Attempted to say hi while walking past, and greeted with a stare and silence. We had a double queen room, one bed was made daily, the other was not. Room wasn't vacuumed during our stay. Towels were changed out daily but no cleaning. Our balcony had beer cans and garbage upon arrival ( not our garbage ) and still there at departure, we had asked the cleaners to remove it, and was told where the garbage can was so that we could remove the garbage on our own. The amount of dust and dirt in the stairwells was alarming. Staff threatens fines of $500.00 for smoking of any kind inside property or on the balconies however the hotel smelled heavily of weed and smoke. When brought to attention of staff, they shrug it off and say "people will do what they want to do". Kids were staying at this hotel for an event, and no one cared or did anything about the smell. At check in, staff mention for balcony rooms, there are cameras to make sure no one is smoking and continue to threaten fines. When asked if the cameras look directly into the room due to the fact they are watching the balconies, staff state "they will ask the manager". The walls are thin and you can hear your neighbors alarms, conversations, hair dryers, walking.... you hear it all. We did not complete our stay. "

"Hotel concierge was too busy talking into his phone to get me the bag he was holding for me, just feet away. He just kept jabbering in Indian, I believe, and kept asking me to “wait a second.” Well, I waited many seconds, but I needed to get to the airport. Finally, I screamed, “Give me my bag!” He did, but then told me the next airport shuttle was a 45-minute wait despite it being advertised as every 30 minutes. I called an Uber. I will never book there again. 😜"

"The room was beautiful and clean. The breakfast was delicious. All staff were friendly and helpful."

"The hotel needs updating! Hotel is in need of fresh paint and new furniture, in rooms and breakfast area! Website is misleading, there is not a Starbucks in lobby, however there is a Starbucks sign. There is not a bar area as well. "

"Easiest check in and check out. Rooms were very clean. "