Travelocity Verified Review
"I found the staff to be very warm and gracious. I interacted with them on multiple occasions and it was always exemplary. For example, I had 2 cups of coffee in my hands and needed water so the young lady behind the desk offered to send them to my room which I declined so she walked to the lavatory and scanned her card to assist me. A small but powerful gesture.
I also interacted multiple times with Gabriel at the desk, he was very helpful with answering questions and giving recommendations. I had a small issue with a breakfast delivery and he took care of it seamlessly. He really stood out as friendly and very accommodating to guests. Thank you"
A verified traveler stayed at Viceroy Chicago