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"We thought it was a great value, especially with a hot breakfast. Employees were friendly. " More

By a verified traveler on Mon 02 Dec 2019

Hotel Description

Hotel near Downtown Market in Grand Rapids

In Grand Rapids

You'll find Metro Health Community Clinic and Methadone Clinic within 3 miles (5 km) of this hotel. Van Andel Arena and Downtown Market are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 54 guestrooms also offer free WiFi and washers/dryers. Flat-screen TVs come with satellite channels, and other amenities include refrigerators and coffee/tea makers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Jan 24 - Jan 25

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Grand Rapids Near Dowtown ratings based on 22 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn Grand Rapids Near Dowtown

Everyone (11) Business (1) Family (4)
4 out of 5
We thought it was a great value, especially with a hot breakfast. Employees were friendly.

Posted by on Dec 2, 2019

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4 out of 5
Everything was fine at the Quality Inn hotel. No concerns.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 24, 2019 by Marco P./Front Desk

Thank you so much. Glad to make your accommodations. Hope to see you again soon. Thanks again, Marco P./Front Desk Quality Inn Grand Rapids 6164521461

1 out of 5
Room was not what we chose on travelocity. Tub was supposed to be LARGEsoaker tub. Was as small as a mobile home tub. Dirty,missing safety handle. Chair in room wash child size. Table wobbled. Lamp was so loose it would swing around. The excuse I was. Given is travelocity posts their pictures of rooms. Told that they only have one room style with our size bed. Only reason we chose there was for the large tub. We are tall a tall family. Very disappointed in the room

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 28, 2019 by Marco P./Front Desk

Thank you very much for informing us about these issues we will definitely take care of this room in full. Please accept our apologies for a subpar room. I'm sure you will see improvement the next time you stay with us. Sincerely, Marco P./Front Desk Quality Inn Grand Rapids 6164521461

3 out of 5
Although it is evident the property is being renovated, and some of the improvements are quite nice, until the people who are hanging out in the parking lots are made to find somewhere else to loiter, it will not feel like a secure place for me to stay. I was worried for my vehicles security and my own since I was traveling for work alone. Too bad.

Posted by on May 21, 2018

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1 out of 5

Waste

I would only sleep here if I was desperate. Gross as hell. This place is only worth about $30 a night. Any more is a waste.

Posted by on Oct 14, 2017

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3 out of 5

Was ok, a bit run down facility.

Pros: Ease of check in/out
Cons: Cleanliness and better offerings for breakfast
Location: We went shopping in the area, all was ok
Hotel was not as clean a I would have liked, some stuff left under dresser and cob webs on ceiling. Breakfast was very disappointing.

Posted by , from Mentor on the Lake, Oh on Jul 19, 2017

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2 out of 5

Observations/experiences during stay.

Pros: Shower, quiet for sleeping, AC, staff, clean room although the bedbug was not welcome. Close to my destination. Low rates.
Cons: Pool needs resurfacing, bedbug issue needs addressing, breakfast needs to include some proteins ie yogurt, hard boiled egg, sausage etc.
Location: Grand Rapids has much to offer, the location was convenient for me since I was there to assist my children with a project at their home nearby.
3 night stay, room clean, 2 hand towels stained (didn't use them), bed comfortable, pillows comfortable, found a bedbug on my pillow when returning to bed in the night, didn't see any others, AC good, toilet seat very loose, decor less than tasteful, staff pleasant and helpful, staff intervened when I told them about a child in room above me running loudly and banging about, pool had peeling paint in the bottom, temp. cold, did not use pool even though had planned to, breakfast was entirely carbs, no proteins at all other than the cream cheese for the bagels, food area clean and supplied well, parking lot well lit. In general I think the 2 star rating is correct, this is not a destination hotel but if you need a bed, shower and some AC it is fine.

Posted by , from Michigan on Jun 23, 2017

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5 out of 5

Good overnight

Was very pleased with the condition and cleanliness of the hotel. Very inexpensive but gave us a nice place to stay. People at front desk were nice and courteous.

Posted by , from michigan on Jun 7, 2017

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Comment from Hotel Management

Jun 12, 2017 by Marco P. /Front Desk

Hello Jenny , Thank you for your time. We are very glad to hear about your positive experience during your stay with us. Every time you come back should be just as pleasant for you. It is our goal to make sure of that. Much appreciation, Marco P. /Front Desk

1 out of 5

Hotel staff sold our rooms away before our arrival

Pros: Nothing as we were not able to stay there.
Cons: They should have honored our reservations that were made two weeks in advance.
I reserved two double bed rooms through Travelocity two weeks before our trip. The day we were going to check in, I called the Travelodge at 2:30 pm and informed them we would be arriving at 11 pm that evening. When we arrived at the Grand Rapids Travelodge at 11 PM, they did not have our rooms, but did have a record of our reservations. They tried to sell us single King size bed rooms with pull out beds which would not work for our group. Four of us were traveling and two were large guys and neither of them wanted to sleep on a pull-out. The Hotel staff lied to us saying there were no other rooms available in Grand Rapids and we would have to pay triple their rate per night at any other Hotel. We made one call and found two double rooms at the same rate we would have been paying at Travelodge. I will never book a hotel through Travelocity or the Travelodge again..

Posted by , from Chicago on Oct 25, 2016

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4 out of 5

Nice hotel and friendly staff.

Pros: Mainly the staff.
Cons: The Furniture and ventilation.
Location: I was there to compete at Nationals, didn't get to see much, but plenty of places to eat and dine.
The room was clean, the hotel was clean, the staff was extremely nice and friendly. It was comfortable and affordable.

Posted by , from New York on Jul 20, 2016

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Comment from Hotel Management

by Marco

Hello David, Thank you for taking time to create this wonderful review for us. I will commend our staff based on your positive feedback. I'm proud that we were able to make your stay so comfortable and convenient. We will surely be glad to accommodate you again in the future. Once again, your review is much appreciated, thank you. See you next time, Marco P. /Front Desk Manager

About the Quality Inn Grand Rapids Near Dowtown

Location 65 28th St Southwest, Grand Rapids, MI 49548

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Quality Inn Grand Rapids Near Dowtown also features an indoor pool, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Grand Rapids hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Washer/dryer
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Gerald R. Ford Intl. Airport (GRR) (14.5 km / 9 mi)
  • Train station: Grand Rapids Station (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Grand Rapids Near Dowtown offers 54 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Washer and dryer
  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Grand Rapids Travelodge
  • Quality Inn Grand Rapids
  • Travelodge Hotel Grand Rapids
  • Grand Rapids Travel Lodge
  • Travel Lodge Grand Rapids
  • Travelodge Grand Rapids Hotel
  • Quality Grand Rapids
  • Quality Rapids Dowtown Rapids
  • Quality Inn Grand Rapids Near Dowtown Hotel
  • Quality Inn Grand Rapids Near Dowtown Grand Rapids
  • Quality Inn Grand Rapids Near Dowtown Hotel Grand Rapids

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.