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Hawthorn Suites by Wyndham Grand Rapids, MI

3-star property
2701 E Beltline Ave SE, Grand Rapids, MI 1-855-201-7819
3.4 out of 5
See all 19 travelocity Reviews

"The room was great, only problem I had was finding the room. There were no directions beyond the number on the building and the numbers on the 2nd flo ... " More

By a verified traveler on Tue 04 Feb 2020

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Hotel Description

3-star hotel near Woodland Mall

Near the airport

A stay at this East Paris hotel places you within half a mile (1 km) of Woodland Mall and 2 miles (3 km) of Calvin College. Also, Centerpointe Mall is within half a mile (1 km) and Calvin College Ecosystem Preserve is within 2 miles (3 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Enjoy the spa tub and free perks like full breakfast and free self parking. A business center, free WiFi in public areas, and a terrace are also on offer.

Free WiFi, kitchens

The 96 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. TVs come with cable channels, and other amenities include free WiFi and balconies or patios.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$119* Per night/room Dec 19 - Dec 20

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Loft, Multiple Beds, Non Smoking (Two-Bedroom Loft Suite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hawthorn Suites by Wyndham Grand Rapids, MI ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Grand Rapids, MI

Everyone (15) Couples (1) Family (1)
5 out of 5
The room was great, only problem I had was finding the room. There were no directions beyond the number on the building and the numbers on the 2nd floor were hard to see from the ground.

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by Megan

We are happy to hear you enjoyed your stay. I apologize that they did not give you a map of the property or explain how to get to your room better. We look forward to seeing you again in the future.

4 out of 5

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 3, 2020 by Megan

Thank you for the response

2 out of 5
Crayon all over walls and mirrors, holes in carpet, very dirty and stained couch, chair, curtains, sheets, carpet was wet,horrible aroma!! Staff not at all professional, discussing negatively about other residents

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 1, 2020 by Megan

We are sorry to hear that you had these during your stay and we are working on upgrading during our slow season but it is working progress and for that we do apologize.

4 out of 5

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 10, 2020 by Megan

We thank you for your review and look forward to having you back in the future

5 out of 5

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 9, 2020 by Megan

We thank you for your review and look forward to staying with us in the future.

2 out of 5
Room would have been ok but was dirty and smelled like smoke.

Posted by on Jun 10, 2019

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4 out of 5
Even though we didn't utilize The Catered dinner, that was very appealing I'm going to be to me and their breakfast wasn't terrible, they had a variety of different things .. The property was clean for the most part, not as clean as I would have liked it to be but there weren't any signs of any bugs so I was okay with that not. It's a bit outdated though so I would recommend doing some updates .. the Linens were clean but there wasn't enough cover on the bed, the wool blanket was very scratchy and sandwiched between two sheets, however I would stay there again because it was good for the price.

Posted by on May 9, 2019

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2 out of 5
MISSING ACCESSORIES IN ROOMS AND THE CLIENTELE WAS QUESTIONABLE!

Posted by on Apr 29, 2019

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4 out of 5
Room was spacious and included a kitchenette with a full size fridge and stove. When checking in front desk personnel were very kind and accomodating😁

Posted by on Mar 21, 2019

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Comment from Hotel Management

Mar 23, 2019 by Steffen Vander Berg

Thank you for sharing your experience...we appreciate your feedback! Thank you for your business and we look forward to seeing you again..."sometime down the road".

4 out of 5

Posted by on Mar 21, 2019

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Comment from Hotel Management

Apr 1, 2019 by Steffen Vander Berg

Thank you for staying with us...we appreciate your business!

About the Hawthorn Suites by Wyndham Grand Rapids, MI

Location 2701 E Beltline Ave SE, Grand Rapids, MI 49546

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hawthorn Suites by Wyndham Grand Rapids, MI offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A terrace, barbecue grills, and multilingual staff are also featured at Hawthorn Suites by Wyndham Grand Rapids, MI. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges. This 3-star Grand Rapids hotel is smoke free.

  • 96 guestrooms or units
  • 2 levels
  • 12 buildings
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hawthorn Suites by Wyndham Grand Rapids, MI offers 96 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with unspecified sofa beds. A pillow menu is available. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony or patio
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Room service (during limited hours) is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 10.00 per day
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee per child: USD 0.00
  • Pet deposit: USD 10.00 per day
  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Grand Rapids MI
  • Hawthorn Suites Wyndham Grand Rapids MI
  • Hawthorn Suites Wyndham Hotel Grand Rapids MI
  • Wyndham Grand Rapids MI
  • Hawthorn Suites Wyndham Grand Rapids MI Hotel
  • Hawthorn Suites by Wyndham Grand Rapids, MI Hotel
  • Hawthorn Suites by Wyndham Grand Rapids, MI Grand Rapids
  • Hawthorn Suites by Wyndham Grand Rapids, MI Hotel Grand Rapids

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Hawthorn Suites by Wyndham Grand Rapids, MI offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • The seasonal pool will open in June and close in August.
  • Pool access available from 10 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hawthorn Suites by Wyndham Grand Rapids, MI.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.