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"Was given the wrong key by employee after carrying all of our luggage upstairs to find we couldn't get in. Front desk was very apologetic and said the ... " More

By a verified traveler on Fri 29 Jun 2018

Hotel Description

Motel near Northern Arizona University in Flagstaff

In Flagstaff

You'll find West of the Moon Gallery and Flagstaff Symphony Orchestra within 2 miles (3 km) of this motel. Northern Arizona University and Heritage Square are also within 3 miles (5 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's an outdoor pool on site, and laundry facilities and free newspapers are also offered.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 70 guestrooms also offer free WiFi and sofa beds. TVs come with cable channels, and other amenities include refrigerators and microwaves.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72 per night

Suite, Multiple Beds, Non Smoking

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane ratings based on 77 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane

Everyone (21) Couples (1) Family (1)
5 out of 5

Posted by on Apr 14, 2019

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2 out of 5
The place was filled with people who made noises & i didn't get enough sleep. I also wanted waffles but the girl working there took forever. I had to just eat cereal which was not my brand either. The bathroom door couldn't close & the shower was spraying out too much hot water.

Posted by , from Crownpoint, NM on Apr 6, 2019

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Comment from Hotel Management

Apr 9, 2019 by Mike

Guest satisfaction is our number one objective so we really appreciate the input regarding our location and breakfast. I hope you will return to enjoy a memorable and exceptional experience.

4 out of 5
I enjoyed the stay, nice and comfy. Was easily located

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 9, 2019 by Mike

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and value. We appreciate you for sharing your feedback as we continue to improve the conveniences of our hotel for all of our guests.

1 out of 5
First room poop in toilet Second room bathroom dirty No desk clerk at night - they refer you to hotel next door. It appears same owner for both hotels trying to save a buck. Breakfast at other hotel - choice of waffle or other carbs I will not be staying there again I will also let FMC know condition of a hotel on their referral list.

Posted by on Feb 20, 2019

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Comment from Hotel Management

Apr 9, 2019 by Mike

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

5 out of 5
stayed another night, my family loves it here. we will be back!!

Posted by on Jan 27, 2019

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Comment from Hotel Management

Feb 3, 2019 by Mike

On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

5 out of 5
Hotel was clean and very nice for the orice. Would stay again

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 23, 2019 by Mike

Thank you for being a valued guest and for providing us the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; So thank you.

3 out of 5
The room had a slight smell because of the dirty carpet.

Posted by on Aug 4, 2018

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Comment from Hotel Management

Aug 6, 2018 by manager

It feels relieving to know that despite your difficulties during your stay. you still took time to appreciate our beds and our beds. Please be assured that our main goal is to provide the best for each of our valued guest. We certainly would like to translate this goal even more practically on your next stay!

3 out of 5
Was given the wrong key by employee after carrying all of our luggage upstairs to find we couldn't get in. Front desk was very apologetic and said they had just been bought and had some new keys. Room was fine for one night.

Posted by on Jun 29, 2018

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Comment from Hotel Management

Jul 17, 2018 by Sam

I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

5 out of 5

Fast check in

I booked on Travelocity 1 hour before arriving. They were ready for me and the room was renovated and clean !

Posted by , from phoenix on Jan 24, 2018

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2 out of 5

Barely adequate

Hotel seems designed for quick turnover and did not seem intent on securing repeat business. Staff was brusque.

Posted by , from Touring AZ & NM on Jun 29, 2017

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About the Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane

Location 2520 E. Lucky Lane, Flagstaff, AZ 86004

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane. Self parking is free. This Flagstaff motel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Flagstaff, AZ (FLG-Flagstaff Pulliam Field) (10.9 km / 6.7 mi)
  • Train station: Flagstaff Station (3.3 km / 2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2017.

  • Deep soaking tub
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 15.00 per pet, per night, plus a one-time cleaning fee of USD 100.00
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge: USD 4 per accommodation per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night plus USD 100.00 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane
  • Howard Johnson I-40 198 E. Lucky Lane
  • Howard Johnson I-40 198 E. Lucky Lane Motel
  • Howard Johnson I-40 198 E. Lucky Lane Motel Flagstaff Exit
  • Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane Motel
  • Howard Johnson 198 E. Lucky Lane Motel
  • Howard Johnson 198 E. Lucky Lane
  • Flagstaff Howard Johnson
  • Howard Johnson Wyndham Flagstaff I-40 East Lucky Lane Motel
  • Howard Johnson Wyndham Lucky Lane Motel
  • Howard Johnson Wyndham Flagstaff I-40 East Lucky Lane
  • Howard Johnson Wyndham Lucky Lane
  • Howard Johnson Flagstaff I 40 Exit 198 E. Lucky Lane
  • Howard Johnson Wyndham Lucky

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).