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Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane

2.5-star property
2520 E. Lucky Lane, Flagstaff, AZ 1-855-201-7819
3.3 out of 5
See all 20 travelocity Reviews

"Check in was in different hotel, dirty pillow but otherwise ok " More

By a verified traveler on Tue 15 Mar 2022

Points Of Interest

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Hotel Description

Motel near Northern Arizona University in Flagstaff

In regional park

Within 3 miles (5 km) of this Flagstaff motel, you'll find Northern Arizona University and Flagstaff City Hall. Also, Flagstaff Mall and The Marketplace is within 3 miles (5 km) and Lowell Observatory is within 6 miles (10 km).

Renovated in 2018

This motel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 70 guestrooms also offer free WiFi and TVs with cable channels. Premium bedding, coffee/tea makers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$82* Per night/room Jun 1 - Jun 2

Suite, Multiple Beds, Non Smoking

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane ratings based on 20 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane

Everyone (7) Couples (4) Family (8)
2 out of 5
Bathtub and sink were not clean

Posted by on Mar 16, 2022

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Comment from Hotel Management

Mar 23, 2022 by Manager

Hello Jesus,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

3 out of 5
Check in was in different hotel, dirty pillow but otherwise ok

Posted by on Mar 15, 2022

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Comment from Hotel Management

Mar 16, 2022 by Manager

Hello ELVERA,We appreciate your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope to see you again when your travels bring you back to the area!

2 out of 5
It was shabby, the bathroom needed scrubbing, not enough blankets on the bed, not enough toilet paper, the office wasn’t open, we had to go to Motel 8 to check in, the people upstairs were having a party at 2:30 in the morning! I will never stay again at your hotel ☹️

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 19, 2021 by Manager

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our bed and your insights regarding our toilet. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2 out of 5
Got charge 8.75 twice no explanation after I had already paid with you all

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 22, 2021 by Manager

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

5 out of 5
Thanks for having the pool open

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 7, 2021 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5 out of 5
Easy checkin, clean and nice location. Will come back again

Posted by on Jan 18, 2021

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Comment from Hotel Management

Jul 3, 2021 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

1 out of 5
The Customer Service here is Terrible !! Front desk has no customer service skills and are rude !! Found bugs in my bed and a piece of Cat Feces in my room they acted as if it was no big deal !!

Posted by , from Youngtown AZ on Aug 19, 2020

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Comment from Hotel Management

Aug 21, 2020 by sam

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

5 out of 5

Posted by on Aug 8, 2020

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Comment from Hotel Management

Aug 21, 2020 by sam

We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4 out of 5
We were in a non smoking room and the tub had cigarette burns on it.

Posted by , from California on Jul 24, 2020

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Comment from Hotel Management

Aug 6, 2020 by Manager

We are always striving to improve and that is why your input is so important to us. Thank you for sharing your experience and comments pertaining to our property. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

5 out of 5
We stayed at the 3 bed suite and it was wonderful. We stayed on a Saturday no noise. The room was in clean conditions. Smelled really good. The staff was friendly. Loved it. I Sure will stay here again

Posted by , from Phoenix on Feb 4, 2020

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Comment from Hotel Management

Aug 6, 2020 by Manager

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience

About the Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane

Location 2520 E. Lucky Lane, Flagstaff, AZ 86004

Renovations + Closures

The following facilities or services will be unavailable from April 30 2022 to February 28 2023 (dates subject to change):

  • Daily housekeeping

The following facilities are closed seasonally each year. They will be closed from September 30 to May 15:

  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and a vending machine are also featured at the business-friendly Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane. Self parking is free. A complete renovation of Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane was completed in August 2018. This Flagstaff motel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Flagstaff Station (3.5 km / 2.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Flagstaff motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2018.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to 2450 East Lucky Lane, Flagstaff, AZ 86004 Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to 2450 East Lucky Lane, Flagstaff, AZ 86004
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge: USD 7 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane
  • Howard Johnson I-40 198 E. Lucky Lane
  • Howard Johnson I-40 198 E. Lucky Lane Motel
  • Howard Johnson I-40 198 E. Lucky Lane Motel Flagstaff Exit
  • Howard Johnson Flagstaff I-40 Exit 198 E. Lucky Lane Motel
  • Howard Johnson 198 E. Lucky Lane Motel
  • Howard Johnson 198 E. Lucky Lane
  • Flagstaff Howard Johnson
  • Howard Johnson Wyndham Flagstaff I-40 East Lucky Lane Motel
  • Howard Johnson Wyndham Lucky Lane Motel
  • Howard Johnson Wyndham Flagstaff I-40 East Lucky Lane
  • Howard Johnson Wyndham Lucky Lane
  • Howard Johnson Flagstaff I 40 Exit 198 E. Lucky Lane
  • Howard Johnson Wyndham Lucky
  • Howard Johnson by Wyndham Flagstaff I-40 East Lucky Lane Motel

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.