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4.1 out of 5

"Check in and check out were easy and the staff was wonderful. The hotel and the rooms were clean but the beds were hard and uncomfortable. The two que ... " More

By a verified traveler on Sat 25 Mar 2023

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Hotel Description

4-star hotel near Northern Arizona University

Close to airport

You'll be within half a mile (1 km) of Northern Arizona University and 2 miles (3 km) of Flagstaff City Hall with a stay here. Flagstaff Extreme and Lowell Observatory are also within 3 miles (5 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, 2 spa tubs, and a 24-hour gym. Traveling on business? Take advantage of the 7 conference rooms, business center, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$136* Per night/room Jun 11 - Jun 12

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Flagstaff ratings based on 23 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Flagstaff

Everyone (8) Couples (4) Family (8)
2 out of 5
I think my dog sleeps in a more comfortable bed. The ice machine down the hall sounds like a truck missing a muffler, constantly. Other than that, it was serviceable. But not the Double tree i expected.

Posted by on May 20, 2023

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4 out of 5
Check in and check out were easy and the staff was wonderful. The hotel and the rooms were clean but the beds were hard and uncomfortable. The two queen beds were more like full size beds which made them more uncomfortable because they were smaller.

Posted by on Mar 25, 2023

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5 out of 5
Love it here and the hole staff is very friendly

Posted by on Dec 31, 2022

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4 out of 5
We were on the third floor and could here the guests in the room above us. A quality hotel has solid concrete floors, and not cheap wood trusses.

Posted by on May 11, 2022

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Comment from Hotel Management

Jun 25, 2022 by Guest Services

We apologize that you did not fully enjoy your stay, but we do appreciate your feedback.

5 out of 5
Great place, nice people!

Posted by , from Portsmouth on Apr 11, 2022

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Comment from Hotel Management

Apr 12, 2022 by Front Desk Supervisor

Thank you for the great review. Travel safely.

5 out of 5
The staff were super friendly. Loved the warm cookies at check-in. Very comfortable beds to sleep in.

Posted by , from FLORIDA CITY on Mar 24, 2022

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Comment from Hotel Management

Mar 24, 2022 by Front Desk Supervisor

Thank you for the great rating. We look forward to your next visit. Safe travels.

4 out of 5
Broken sink and inoperable drain plug

Posted by , from TEMPE on Feb 22, 2022

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Comment from Hotel Management

Feb 24, 2022 by Front Desk Supervisor

Thank you for your feedback. Please reach out to our front desk supervisor to make it right. We hope you see you again soon.

4 out of 5
Nice location! Easy to get in and out of town!

Posted by on Jan 16, 2022

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Comment from Hotel Management

Jan 18, 2022 by Front Desk Supervisor

Thank you for the great rating. We look forward to your next visit.

5 out of 5

Posted by on Nov 20, 2021

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5 out of 5
We did not appreciate the long wait at the restaurant.

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 10, 2021 by Front Desk Supervisor

Thank you for your feedback. It is always great to hear where we can improve. We hope you travel safely and we look forward to your next visit.

About the DoubleTree by Hilton Hotel Flagstaff

Location 1175 W Route 66, Flagstaff, AZ 86001

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 17 to May 2:

  • Swimming pool

Property Features

As a guest of DoubleTree by Hilton Hotel Flagstaff, you'll find 2 spa tubs, a sauna, a 24-hour fitness center, and a seasonal outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. There are 7 meeting rooms available. The business-friendly DoubleTree by Hilton Hotel Flagstaff also features a terrace, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 4-star Flagstaff hotel is smoke free.

  • 183 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1990
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Flagstaff Station (2.2 km / 1.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Flagstaff offers 183 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 37-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM.

Woodlands Restaurant - This family restaurant serves breakfast and dinner.

Sakura Sushi & Teppanyaki - This sushi bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 per room (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.00–25.00 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Flagstaff
  • DoubleTree Hilton Flagstaff
  • DoubleTree Hilton Hotel Flagstaff
  • DoubleTree Hotel Flagstaff
  • Flagstaff DoubleTree
  • Hilton DoubleTree Flagstaff
  • Doubletree By Hilton Flagstaff
  • DoubleTree by Hilton Hotel Flagstaff Hotel
  • DoubleTree by Hilton Hotel Flagstaff Flagstaff
  • DoubleTree by Hilton Hotel Flagstaff Hotel Flagstaff

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 6:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.