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4.4 out of 5

"The property was new. Parking was far and the Margaritaville restaurant was expensive. " More

By a verified traveler on Mon 09 Mar 2020

Hotel Description

4-star spa hotel near Island at Pigeon Forge

In shopping district

Stay at this Pigeon Forge hotel and you'll be within half a mile (1 km) of Island at Pigeon Forge and 2 miles (3 km) of Titanic Museum. WonderWorks and Tanger Outlets are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this hotel. Enjoy the outdoor pool and perks like free self parking and free WiFi. Enjoy the spa tub and unwind at the poolside bar and bar/lounge.

Fireplaces, free WiFi

Boasting fireplaces, the 129 guestrooms also offer free WiFi and balconies. LCD TVs come with digital channels, and other amenities include refrigerators and microwaves.

Village Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$190* Per night/room Jun 7 - Jun 8

Village King Standard

Bed Count 1 King Bed Maximum Occupancy 2 Max

River King Standard

Bed Count 1 King Bed Maximum Occupancy 2 Max

River Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Village Corner King No Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms (Village)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Margaritaville Island Hotel ratings based on 26 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Margaritaville Island Hotel

Everyone (16) Couples (4) Family (5)
5 out of 5
The property was new. Parking was far and the Margaritaville restaurant was expensive.

Posted by on Mar 9, 2020

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Comment from Hotel Management

Apr 2, 2020 by RCarroll

We are not sure if this review is for our hotel since we opened in 2014 but we are sorry if your visit was not up to your expectations. Margaritaville Restaurant is owned by another company but we will pass along your comments to their management. We hope you will give us another try and dine at our own restaurants, Latitudes or the Chill Bar, during your next stay. Best wishes to you and your family!

4 out of 5
It is a very large hotel. So large in fact that you almost feel like you are in a maze.

Posted by on Feb 14, 2020

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Comment from Hotel Management

Feb 18, 2020 by RCarroll

Thank you for staying with us and the review. We appreciate your feedback!

5 out of 5
The staff was very friendly. It was a nice relaxing get away and offered everything we were looking for.

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 28, 2020 by RCarroll

We are so happy to see your positive comments about your visit. Please come see us again soon!

3 out of 5
Close to ever thing. Parking sucks too much walking to get to your car.

Posted by , from Roanoke VA on Jan 12, 2020

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Comment from Hotel Management

Jan 17, 2020 by RCarroll

Hello Charles; We are happy you enjoyed our location. Please try our convenient valet service which will bring your car right up to the hotel doors. We appreciate your feedback.

5 out of 5
Great location, loved the beach theme. No carpet good choice.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 7, 2020 by RCarroll

Thank you for the positive feedback and the great review score. Please come see us again!

5 out of 5
Everyone was so nice rooms were clean and comfortable the staff was very friendly.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by RCarroll

Thank you so much for the great review and your positive comments. We are so happy you enjoyed your stay with us.

5 out of 5

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 29, 2019 by RCarroll

It is great to see your great 5/5 score of your recent stay. Thank you so much for submitting your review!

5 out of 5
Felt like you are on a resort, like you were on an island. Staff was great !

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by RenieC

We are so happy you jumped into our Mountain Latitude, Island Attitude! We thank you for the great score and will share your comments with our team.

3 out of 5
Stayed 3 nights at this hotel. Had trouble getting checked in first off, was told we were upgraded from a double queen room. Got there and it was a king with a PULL OUT SOFA. Not an upgrade in my opinion. Sheets not on pull out sofa, was told all linens were in closet for us to make it. Blanket from said closet was stained and dirty looking. Housekeeping never came in room even after speaking directly with a housekeeper. Called down on second day for washcloths to take shower. Never came. Had to call again at midnight when returning to room. This made my 2nd stay with Margaritaville and the facility is definitely starting to show signs of running down. Service not what it used to be. It’s in a great location but for the cost, 500.00, it’s not worth it.

Posted by on Jun 1, 2019

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5 out of 5

Posted by on May 22, 2019

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Comment from Hotel Management

May 30, 2019 by Emily N

Thank you for the great rating! Fins Up!

About the Margaritaville Island Hotel

Location 131 The Island Drive, Pigeon Forge, TN 37863

Property Features

Margaritaville Island Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at Margaritaville Island Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Pigeon Forge hotel.

  • 129 guestrooms or units
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Built in 2014
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Knoxville, TN (TYS-McGhee Tyson) (57.8 km / 35.9 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Margaritaville Island Hotel offers 129 accommodations with fireplaces and safes. Rooms open to balconies. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Pigeon Forge hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Fireplace
  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Margaritaville Island Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Upon completing the reservation, this hotel will charge for the 1st night's room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 14.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Margaritaville Island Hotel Pigeon Forge
  • Margaritaville Island Hotel
  • Margaritaville Island Pigeon Forge
  • Margaritaville Island
  • Margaritaville Island
  • Margaritaville Island Hotel Hotel
  • Margaritaville Island Hotel Pigeon Forge
  • Margaritaville Island Hotel Hotel Pigeon Forge

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.