4.5 out of 5

"Best hotel I have stayed in!! Clean, friendly staff, and in a great location!! Just a little pricey. Plain on staying there again!!! High recommend to ... " More

By a verified traveler on Mon 14 May 2018

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Hotel Description

4-star spa hotel near Island at Pigeon Forge

In Pigeon Forge

Stay at this Pigeon Forge hotel and you'll be within half a mile (1 km) of Island at Pigeon Forge and 2 miles (3 km) of Titanic Museum. WonderWorks and Tanger Outlets are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this hotel. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi. Enjoy the spa tub and unwind at the poolside bar and bar/lounge.

Fireplaces, free WiFi

Boasting fireplaces, the 129 guestrooms also offer free WiFi and balconies. LCD TVs come with digital channels, and other amenities include refrigerators and microwaves.

Village View - Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$159 per night

River View - Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

River King Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Village King Standard

Bed Count 1 King Bed Maximum Occupancy 2 Max

Village 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Margaritaville Island Hotel ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Margaritaville Island Hotel

Everyone (21) Couples (1) Family (1)
5 out of 5
Appreciate the kindness of everyone that we came in contact with.

Posted by on Feb 9, 2019

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Comment from Hotel Management

Feb 16, 2019 by Megan J.- Reservations Lead

Thank you for the positive feedback! We hope to have you as our guest again.

5 out of 5
Everything was awesome!! The rooms were very comfortable and large. Loved the fireplace!! Staff was so friendly and helpful!! Valets were the bomb!! Would stay there again!! Matter of fact I will probably visit there again before the year is out.

Posted by on Jan 23, 2019

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Comment from Hotel Management

Feb 4, 2019 by Megan J.- Reservations Lead

Thank you so much for your positive feedback. We are thrilled that you enjoyed your stay. We look forward to seeing you again! Fins Up!

5 out of 5

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 14, 2019 by Emily N

Thank you for the great rating! Fins Up!

5 out of 5
Rooms are beautiful & spacious! Very quiet & peaceful on the river side.

Posted by , from Toccoa, Ga on Oct 27, 2018

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Comment from Hotel Management

Oct 30, 2018 by Emily N.

Thank you so much for your great review. We are so pleased to receive your positive feedback and will share it with our entire team. We appreciate your staying with us and hope to see you again in the near future. Fins Up!

5 out of 5

Awesome hotel

Best hotel I have stayed in!! Clean, friendly staff, and in a great location!! Just a little pricey. Plain on staying there again!!! High recommend to everyone!!

Posted by , from ohio on May 14, 2018

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Comment from Hotel Management

Jun 15, 2018 by Emily N.

Nikki, Thank you for staying at our hotel and for sharing your great feedback. We are so happy your enjoyed your visit and look forward to seeing you during your next visit to Pigeon Forge.

3 out of 5

Bed was broken down on one side

Pros: The village view was excellent, bathroom very nice
Cons: Fountain needed repair
Noneeeeeeeeeeee fffffffffffbbb mmmmmmmm sssssssssss aaaaaaaaa

Posted by , from florida on May 9, 2018

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Comment from Hotel Management

Jun 15, 2018 by Emily N.

Tom, Thank you for staying at our hotel and for sharing your great feedback. We want to apologize for the fountains not working during your stay. We are so happy your enjoyed your visit and look forward to seeing you during your next visit to Pigeon Forge.

5 out of 5

A little paradise in aVery busy tourism area.

We had a wonderful time, and even though the weather was bad, we had so much to do with out having to drive all over. We loved and used our fireplace over and over. It was a great place to hang out and play games with our family at night. Excellent choice of hotels! Glad I made this choice.

Posted by on Apr 10, 2018

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Comment from Hotel Management

Apr 28, 2018 by Emily N.

Thank you for staying at our hotel and for sharing your great feedback. We are so happy your enjoyed your visit and look forward to seeing you during your next visit to Pigeon Forge.

2 out of 5

Nice Hotel but everything went wrong

I was really excited to stay at this hotel after reading reviews. I was unable to check in prior to 4pm check in time. After checking in at 4:15 I was informed there was no water and without an ETA of the water being return to full service. So we had to travel to a local convenient store for bathroom breaks. After checking around the room I discovered the exhaust fan had been taken apart to be cleaned and left in the sink. Thewater was restored two hours later. The second day we were awaken by the fire alarm. Yes this would sound normal, but after the sixth false alarm it was determined it was the elevator setting off the fire alarm. There were several angry guests that demanded their money back and proceeded to check out. I decided this is a nice hotel and decided to stick it out for the final day of a long weekend. The final day was a little more relaxing without any major incident. The rooms are not very sound proof as you could hear all the conversations in the hallway. It appeared there were several small children staying on our hallway. They were unhappy due to the alarms which is understandable. I was looking for a relaxing weekend and thought what better place than a Jimmy Buffet establishment. Well I didn’t get it on this weekend but maybe just had a streak of bad luck. I was disappointed that there was no offer to compensate me for being dedicated customer. I guess I didn’t complain enough, but thought good customer service would offer something.

Posted by , from Chattanooga on Jan 17, 2018

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Comment from Hotel Management

Feb 28, 2018 by Renie

We are so sorry to learn about the problems during your stay. Please know that your experience was not up to our standards and we sincerely apologize for these issues. Thank you for your feedback. We hope to have an opportunity to have you as our guest again in the future.

5 out of 5

Pretty, New, and Fun Hotel in Pigeon Forge

Pros: Amenities, location, staff, and decor.
Cons: Closer parking
We loved the location of Margaritaville Island Hotel, as it was in the heart of Pigeon Forge. There were many restaurants and activities all within walking distance. The hotel is brand new and you can tell, as everything is in great condition and very clean. We loved that all rooms had kitchenettes and large bathrooms. There are many amenities within the hotel, and it's also sat within the Island shops and restaurants, separate than what was on the strip. Every staff member we interacted with (but one), were all super friendly and helpful. The one staff member who wasn't as pleasant worked at the front desk, and didn't care to help me with booking error by Travelocity. He was very unhelpful/rude, however the lady who originally helped me jumped in and nicely answered all my questions - He should take a few tips from her. Parking is a bit further than most, but its a small walk and valet is also available for those who would like. I'd definitely recommend staying at Margaritaville Island Hotel to those visiting the area!

Posted by , from Cincinnati, Ohio on Jul 19, 2017

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Comment from Hotel Management

Aug 12, 2017 by Michelle

Thank you for choosing to stay with us for your getaway. We appreciate the feedback on our rooms and staff. We apologize for your encounter with the front desk staff member. Your feedback is shared with the team and helps us to improve our guest service. Look forward to your return visit.

5 out of 5

Beautiful hotel

Beautiful decor, very comfortable beds, amazing shower. It's pricey but well worth it. Looking forward to going back and bringing the kids next trip to utilize the beautiful roof top pool

Posted by , from Kentucky on Jun 20, 2017

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Comment from Hotel Management

Jul 15, 2017 by Megan James- Reservations Manager

Thanks for staying with us. We appreciate your feedback!

About the Margaritaville Island Hotel

Location 131 The Island Drive, Pigeon Forge, TN 37863

Property Features

Margaritaville Island Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at Margaritaville Island Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Pigeon Forge hotel.

  • 129 guestrooms or units
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Built in 2014
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Knoxville, TN (TYS-McGhee Tyson) (52.7 km / 32.8 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Margaritaville Island Hotel offers 129 air-conditioned accommodations with fireplaces and safes. Rooms open to balconies. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Pigeon Forge hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Fireplace
  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Margaritaville Island Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Upon completing the reservation, this hotel will charge for the 1st night's room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15.00 per person (approximately)
  • Valet parking fee: USD 14.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Margaritaville Island Hotel Pigeon Forge
  • Margaritaville Island Hotel
  • Margaritaville Island Pigeon Forge
  • Margaritaville Island