2/10 Terrible
hannah R.
30 abr. 2026
No le gustó: Limpieza
This place is BEAUTIFUL. No doubt about that- but the pictures in the listing deceive you. Obviously we’re taken when brand new. The air filter looks as if it had never been replaced. The vents in this place are disgusting. Dishes that had clearly been used were placed back into cabinets, bugs galore, spider webs, unmapped/unswept floors. I could go on unfortunately. I took lots of pics to document. You could tell that the place has been neglected as far as cleanliness goes which was such a bummer. They did offer to come clean but I was not moving around our plans to sit and wait/ pack up our stuff to have strangers come in while we were there to do a job that should have been done already. Despite my husband’s request to leave immediately, I decided to stay. The first night we go to bed and lo and behold a freaking bug crawled over my leg in the middle of the night… I turned the light on and saw that it was a COCKROACH. The next morning we woke to ants all in the shower and sink. The pool was murky and had stuff floating all around it. The door lock does not engage to the pool area so beware for children, as this is a major safety hazard. We ended up leaving early and let the staff know multiple times about the situations that kept occurring. They did respond with giving a cleaning fee reimbursement since we had to do a lot ourselves being that our two year old was into everything of course. They did not reimburse us for our missed out night. Not using this company again.
hannah R.
Se hospedó 3 noches en abril de 2026
