6/10 Aceptable
Michelle B.
22 jul. 2025
Le gustó: Limpieza
A couple snafus
Check-in was great.The photos were accurate. The outside of the property was amazing & where we spent most of our time.We didn’t realize there was no AC. I didn’t see it specifically called out. We rented if 4th of July when it was 85 out. We opened all the windows & patio doors & left the fans on. The cross breeze was wonderful. The location is so high up that although it’s 85 out in Estes, the shady property and breeze of the mountains made this perfectly fine. Just something to note.The refrigerator did not get cold. We cranked it all the way up and there’s a sticker on it that says give 24 hours for changes. Still did t get cold. I called to report to the phone number given and was told that someone would call me back to arrange a time to come and look at it. Never got a call in 3 days. I also emailed host right after calling. The next day I got a response to the email that I should move all the food away from the vent in the back of the fridge. We had mostly drinks & nothing to the back. The freezer was fine so we ended up taking the things we had to have cold like milk, creamer, yogurt, cheese, and place them in the freezer. When we would leave and come back we would rotate them out because they get frozen. It was a pain & even though there were several communications, the host stopped replying & there was no resolve. Very disappointing.
Michelle B.
Se hospedó 3 noches en julio de 2025