Book Cheap Hotels in El Macao

Check in process is very bad, they will force you to buy in time share/sit in presentation for 60 mins. STAFF is very aggressive will not take NO for answer( since they work on commision). After 2 long flights and a 45 min ride from airport to resort, we were pretty much exhausted but this check process made us more aggervated, All we want to do is just go to room and relax. Other than that resort is clean rooms are nice. STAFF is nice and helpful but not the the check in staff . Beach is private and security gaurds are on duty all times .

Han dejado deteriorar las facilidades! Las mesas de la Plaza... área de la piscina (entiéndase dónde se toma el sol) etc...

The staff are very professional, friendly, and we now consider some them part of our family. Many special thanks to our butlers Danilo (simply the best) and Sterlin. Juan Carlos, thank you for sending us videos of the Christmas Tree lighting ceremony! The resort is the best and we can't wait for our next stay. We love you guys (Carlos, Isbec, Sterlin, Mini-me, and Yary)!! Helen & Jerry

I found it disappointing that shuttle service from and to the airport had to be paid for. This hotel is so close to the airport and for the money that you spend to stay here it should be provided like so many other resorts do. The wifi is horrible! There should be a microwave & refrigerator provided not a minibar. You can't even buy a bottle of wine to keep chilled for a romantic night in. If you eat at the restaurants you can not take home what you couldn't eat but paid for. Nightlife here doesn't exist. You have to go elsewhere. However..... The staff here is wonderful! Excellent room service! Rooms are very clean. If you looking for a place for nothing other than to relax and do nothing, this is it. Suggestion: Get some bands, do some theme parties, have a happy hour with free hors d'oeuvres. Something! Anything for the adults to enjoy at night!!!!

The entertainment is fenomenal. The entertainment crew was super friendly. Love Fifi.

Would be happy if they spoke more english and they would adhere to pick up times especially for transport to airport