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Comfort Inn & Suites Durango

2.5-star property
455 S Camino Del Rio, Durango, CO 1-855-201-7819
3.8 out of 5
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See all 26 travelocity Reviews

"Clean and fresh, excellent breakfast " More

By a verified traveler on Mon 31 Oct 2022

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Hotel Description

Hotel perfectly located for exploring Durango

Heart of Durango

Within 2 miles (3 km) of this Durango hotel, you'll find Durango and Silverton Narrow Gauge Railroad and Animas River Trail. Henry Strater Theater and Durango Arts Center are also within 2 miles (3 km).

Renovated in 2017

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the sauna and free perks like full breakfast and free self parking.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$71* Per night/room Jan 8 - Jan 9

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn & Suites Durango ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Durango

Everyone (9) Couples (4) Family (13)
5 out of 5
Clean and fresh, excellent breakfast

Posted by on Oct 31, 2022

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Comment from Hotel Management

Oct 31, 2022 by Guest Services

Thank you for staying at Comfort Inn & Suites in Durango, CO. We appreciate you and hope you will choose again in the future.

3 out of 5
there were very limited breakfast options. the area was severely understaffed and there were a lot of people standing around waiting for food to be restocked. The one person that was running this area was doing her best, but could not keep up. The management here needs to rethink its staffing needs...

Posted by on Oct 15, 2022

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Comment from Hotel Management

Oct 19, 2022 by Comfort Inn & Suites Durango Management

Dear Kelly,Thank you for choosing to stay with us and for your detailed feedback. We much acknowledge your feedback on the team; we will certainly forward this episode to top recruiting management. It's disappointing that you weren't content with our breakfast preference. We do our best to cater to everyone's tastes and desires. However, we apologize that it did not exceed your expectations.We hope to provide you with a flawless experience in the future!Best Regards,Comfort Inn & Suites Durango Management

4 out of 5

Posted by on Sep 9, 2022

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5 out of 5

Posted by on Mar 28, 2022

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2 out of 5
There were numerous problems with our stay.

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 29, 2022 by J.M.

Dear Richelle, Thank you for your review. We are sorry that you experienced some problems and wish that you would let us know how we can improve your stay. Your input is important to our staff. We aim to offer our guests a wonderful visit, unbeatable rates, and great accommodations. Sincerely, Comfort Inn & Suites Durango Management, J.M.

5 out of 5
This is one of the best hotels we’ve stayed in recently at a budget price. Highly recommend.

Posted by on Mar 25, 2022

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Comment from Hotel Management

Mar 29, 2022 by J.M.

Dear Helen, Thank you so much for the terrific review! We love to receive a perfect rating. Your input is important to our team. Thank you for posting that we are one of the best hotels in the area and that we offer excellent rates. We look forward to seeing you again soon. Safe travels. Sincerely, Comfort Inn & Suites Durango Management, J.M.

5 out of 5

Posted by on Dec 13, 2021

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4 out of 5
Pleasant property. Updated. Pleasant staff. No masks worn by staff as described on website. Our visit was medical so extra care was needed.

Posted by , from Montrose on Dec 6, 2021

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Comment from Hotel Management

Dec 9, 2021 by J.M.

Dear Martha, Thank you for the positive review. We are happy that you enjoyed your stay. We hope you will visit us again the next time you visit scenic Durango. Sincerely, Comfort Inn & Suites Durango Management, J.M.

1 out of 5
Like The location. Didn't like the very expensive price for a very poor room. We stayed in room 344. It was very dirty bath room. The plumbing was broken and rusted. Tube was chipped. The bathroom door hit your knees when you sit on the toilet. The door opens inward. To close the bathroom door you have to squeeze between the toilet and sink to get the door to swing shut. Then if you fall getting out of the tub you are trapped because nobody can get in to help because of the door is blocked. Very poor design. The room had lots of wasted space. Bathroom was too small and difficult to use. The refrigerator was noisy and door fell off. Hvac was very noisy and too close to bed. The property was dirty and litter out side. Had a foul smell in the bathroom because the tube drain was broken and parts miss placed. Allowing sewer gas to fill the room. The whole room had very shotty construction. Outlets by desk work area didnt work. Very poor lighting for reading anything. Bed was very hard and uncomfortable. The Hvac system blew dry cold air all the time making the room dry and irritating sinus. The handle on the shower control was loose and rusty. Very uncomfortable room and dangerous.

Posted by on Oct 12, 2021

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Comment from Hotel Management

Oct 13, 2021 by J.M.

Dear Eric, Thank you for your review. We are so sorry that your experience was not pleasant. You mentioned many issues that are not typical of our hotel's high standards. We will address the cleanliness, refrigerator door, Hvac noise, bathrooom issues, and lighting with our maintenance department. Again, we apologize that we did not offer what you expected. Our staff does our best to provide a positive and wonderful experience for our guests. Sincerely, Comfort Inn & Suites Durango Management, J.M.

5 out of 5

Posted by on Oct 8, 2021

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About the Comfort Inn & Suites Durango

Location 455 S Camino Del Rio, Durango, CO 81303

Property Features

Comfort Inn & Suites Durango offers its guests an indoor pool, a sauna, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Comfort Inn & Suites Durango also features multilingual staff, a picnic area, and coffee/tea in a common area. An area shuttle within 200 meters is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Comfort Inn & Suites Durango was completed in June 2017. This Durango hotel is smoke free.

  • 123 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Durango Narrow Gauge Railroad Station (3.1 km / 1.9 mi)
  • Property shuttles: Area shuttle within 200 meters available for a surcharge
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Durango offers 123 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. 43-inch flat-screen televisions come with premium satellite channels and first-run movies. Business-friendly amenities include offices and desks; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Hunting nearby
  • Rafting nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski equipment rental shops nearby
  • Scooter/moped rentals nearby

Spa Services

There are 3 hot springs open between noon and 5:00 PM.

  • Number of hot springs - 3

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 85 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Durango
  • Comfort Inn Durango
  • Durango Comfort Inn
  • Comfort Inn Durango Hotel
  • Comfort Inn Suites Durango
  • Comfort Inn & Suites Durango Hotel
  • Comfort Inn & Suites Durango Durango
  • Comfort Inn & Suites Durango Hotel Durango

You should know

  • Pool access available from 7:00 AM to 10 PM.
  • Hot springs access available from noon to 5:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.