89.0% Based on 2669 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

Family-friendly 5-star hotel near City Centre Deira

City center retreat

With a stay at this Garhoud hotel, you'll be within half a mile (1 km) of Dubai Tennis Stadium and 6 miles (10 km) of Gold Souk. Spice Souk and Bastakiya are also within 6 miles (10 km).

Poolside dining

This luxury hotel features free water park access, a full-service spa, and 4 restaurants. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the 2 outdoor pools and perks like free valet parking and a free beach shuttle.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 292 guestrooms also offer free WiFi and free minibar items. LCD TVs come with satellite channels, and other amenities include Select Comfort beds and iPod docks.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$109 per night

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend out of 2669 reviews

Excellent 1767
Good 631
Average 160
Poor 58
Terrible 53
Value <span>4.5</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

About the Jumeirah Creekside Hotel

Location Road Al Garhoud Deira, Dubai, PO 78377

Renovations + Closures

The property will be renovating from 12 January 2019 to 07 February 2019 (completion date subject to change). The following areas are affected:

  • Water park

The following facilities are closed during Ramadan:

  • Bar/lounge
  • Dining venue

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

A private beach is featured. As a guest of Jumeirah Creekside Hotel, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Event space at this hotel measures 45478 square feet (4225 square meters) and includes a conference center. A spa tub, a fitness center, and a sauna are also featured at the luxury Jumeirah Creekside Hotel. A roundtrip airport shuttle (available 24 hours) is available for a fee. Valet parking is free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 292 guestrooms or units
  • 10 levels
  • 4 dining venues
  • 25 conference rooms
  • 45478 sq ft of conference space
  • 4225 sq m of conference space
  • Built in 2012
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 4
  • Indoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (4.1 km / 2.6 mi)
  • Property shuttles: Free beach shuttle and shopping center shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Jumeirah Creekside Hotel offers 292 air-conditioned accommodations with iPod docking stations and free minibar items. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Select Comfort beds
  • Deep soaking tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Nomad - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Plumeria - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Cu-ba - This poolside rooftop bar specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Crimson Gallery - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

. - Onsite restaurant. Open daily.

24-hour room service is available.

Nearby Activities

Outdoor tennis courts, indoor tennis courts, and a complimentary water park are featured at the hotel. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Golfing nearby
  • Fitness classes on site
  • Tennis lessons on site
  • Volleyball on site
  • Golf lessons available nearby

Spa Services

Akaru Spa has 14 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 14
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

All guests must present valid passport or government issued photo identification at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property considers guests aged 11 and under, at time of travel, to be children. For more details, please contact the property using the number provided on the booking confirmation email.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 136 per person (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creekside Hotel Jumeirah
  • Creekside Jumeirah
  • Creekside Jumeirah Hotel
  • Hotel Jumeirah Creekside
  • Jumeirah Creekside
  • Jumeirah Creekside Dubai
  • Jumeirah Creekside Hotel
  • Jumeirah Creekside Hotel Dubai
  • Jumeirah Hotel Creekside

You should know

  • Jumeirah Creekside Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Special Offer

Book a stay in any room or rate category and receive unlimited access to Wild Wadi waterpark, private beach, and complimentary shuttle service.

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.