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Palazzo Versace Dubai

5.0 star property
5-star beach hotel near Dubai Creek

Choose dates to view prices

Photo gallery for Palazzo Versace Dubai

Interior
3 outdoor pools, open 8 AM to 8:30 PM, sun loungers
Lobby sitting area
Deluxe Room, Terrace, City View (Versace) | Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
Jaddaf Waterfront, Dubai
  • Dubai Creek
    ‪5 min walk‬
  • Dubai Festival City Mall
    ‪17 min walk‬
  • Dubai Mall
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, Terrace, City View (Versace)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, Terrace, City View (Versace)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (Premier Versace Creek View)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Family Room (Premier Versace Creek View)

  • 1292 sq ft
  • Lake view
  • Sleeps 8
  • 2 Twin Beds and 1 King Bed

View all photos for Family Suite, City View (Deluxe Versace)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Family Suite, City View (Deluxe Versace)

  • 1561 sq ft
  • City view
  • Sleeps 7
  • 2 King Beds

View all photos for Family Suite (Premier Versace Creek View)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Family Suite (Premier Versace Creek View)

  • 2045 sq ft
  • Lake view
  • Sleeps 8
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, City View (Versace | Family)

View from room

Deluxe Room, City View (Versace | Family)

  • 1066 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, City View

View from room

Junior Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 1023 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Versace, Creek View)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Superior Room (Versace, Creek View)

  • 1087 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (Versace)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Superior Room, City View (Versace)

10.0 out of 10
Exceptional
(1 review)
  • 1238 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite (Creek View)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Suite (Creek View)

  • 1399 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Suite, City View

  • 1281 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Terrace (Creek View)

Grand Suite, Terrace (Creek View) | View from room

Grand Suite, Terrace (Creek View)

  • 1399 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Versace Room City View

View from room

Deluxe Versace Room City View

8.4 out of 10
Very good
(5 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room (Versace | Creek View)

View from room

Premier Room (Versace | Creek View)

8.8 out of 10
Excellent
(3 reviews)
  • 614 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Grand Suite, Terrace, City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Suite, Terrace, City View

  • 1389 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Royal Villa, Private Pool (Versace)

  • 4080 sq ft
  • City view
  • Sleeps 9
  • 3 King Beds

Family Premier Creek View Connected Room

  • Sleeps 5
  • 2 Twin Beds OR 2 King Beds

View all photos for Grand Suite With City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Suite With City View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Versace Room Creek View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premier Versace Room Creek View

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Versace Room City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Versace Room City View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Junior Suite City View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Versace Room Creek View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Superior Versace Room Creek View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Versace Room City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Superior Versace Room City View

  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite

Living area | 42-inch LED TV with satellite channels, TV, pay movies

Imperial Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Junior Deluxe Suite City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Junior Deluxe Suite City View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Premier Creek View Connected Suite

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Family Premier Creek View Connected Suite

  • Sleeps 5
  • 2 Twin Beds OR 2 King Beds

View all photos for Grand Suite Terrace City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Suite Terrace City View

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite With Creek View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Suite With Creek View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite Terrace Creek View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Grand Suite Terrace Creek View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Versace Terrace City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Versace Terrace City View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Deluxe City View Connected Room

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Family Deluxe City View Connected Room

  • Sleeps 4
  • 2 King Beds

View all photos for Residence Two Bedroom Versace City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Residence Two Bedroom Versace City View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Residence Two Bedroom Versace Creek View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Residence Two Bedroom Versace Creek View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Signature Suite

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Signature Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Dubai

Jadaf stay.Your stay at this Jadaf hotel places you within 3 miles (5 km) of Dubai Tennis Stadium and Dubai Festival City Mall. Also, Dubai Creek is within 3 miles (5 km) and Dubai Fountain is within 6 miles (10 km).

What's nearby

  • Dubai Creek - 5 min walk - 0.3 miles
  • Dubai Festival City Mall - 17 min walk - 0.9 miles
  • City Centre Deira - 4 min drive - 2.8 miles
  • Dubai Mall - 6 min drive - 5.2 miles
  • Burj Khalifa - 7 min drive - 5.8 miles

Getting around

  • Al Jadaf Station - 15 min walk
  • Dubai Intl. Airport (DXB) - 7 min drive

Restaurants

  • ‪Mandi Man - ‬17 min walk
  • ‪Intercontinental Club Lounge - ‬4 min drive
  • ‪Marks & Spencer Cafe - ‬4 min drive
  • ‪Hard Rock Cafe - ‬4 min drive
  • ‪Belgian Beer Cafe Dubai Festival City - ‬4 min drive

About this property

Palazzo Versace Dubai

5-star beach hotel near Dubai Creek
As a guest of Palazzo Versace Dubai, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury Palazzo Versace Dubai. An area shuttle within 100 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 215 guestrooms or units
  • 9 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2014
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Palazzo Versace Dubai offers 215 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Turkish, Ukrainian, Vietnamese

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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 200 for adults and AED 100 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch LED TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 24 2025 to December 31 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palazzo Versace Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 300.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 200 for adults and AED 100 for children
  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Guests have access to pool and beach facilities at Nikki Beach Resort & Spa Dubai (minimum spend amount required). Shuttle service to the location is provided.
This property has a main pool (open to all guests), an adults-only pool, and a family pool.

We should mention

  • Pool access available from 8 AM to 8:30 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Palazzo Versace Dubai Hotel
Palazzo Versace Hotel
Palazzo Versace Dubai
Palazzo Versace Dubai Hotel
Palazzo Versace Dubai Dubai
Palazzo Versace Dubai Hotel Dubai

Frequently asked questions

How close is Palazzo Versace Dubai to the airport?

Palazzo Versace Dubai is 3.9 mi (7-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Palazzo Versace Dubai?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at Palazzo Versace Dubai on Jul 13, 2025 start from $422.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palazzo Versace Dubai have an airport shuttle?

Palazzo Versace Dubai offers an airport shuttle 24 hours a day, on request, for a charge of AED 300 per vehicle, one way.

How close is Palazzo Versace Dubai to the beach?

This hotel is 7.1 mi (19-min drive) from La Mer North Beach and 8.2 mi (18-min drive) from Al Mamzar Beach. Don't forget your sunscreen!

Does Palazzo Versace Dubai offer free breakfast?

Free breakfast isn’t provided at Palazzo Versace Dubai, but buffet breakfast is offered for a fee of AED 200 for adults and AED 100 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Palazzo Versace Dubai?

No, there is no casino at this hotel.

What time is check-in at Palazzo Versace Dubai?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Palazzo Versace Dubai?

This hotel offers free self parking.

Does Palazzo Versace Dubai have a pool?

Palazzo Versace Dubai features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8 AM to 8:30 PM.

Does Palazzo Versace Dubai have a restaurant?

Yes, there are 4 restaurants on site. One of the bars/lounges will be unavailable from March 24 2025 to December 31 2025 (dates subject to change).

Does Palazzo Versace Dubai have a spa?

This hotel has a spa, which features reflexology, detox wraps, and hydrotherapy.

How close is Palazzo Versace Dubai to downtown Dubai?

Palazzo Versace Dubai is 4 mi away from Dubai.

Palazzo Versace Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 575 out of 752 reviews
Rating 8 - Good. 89 out of 752 reviews
Rating 6 - Okay. 40 out of 752 reviews
Rating 4 - Poor. 18 out of 752 reviews
Rating 2 - Terrible. 30 out of 752 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

dmytro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Setoguchi

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

waqas pervaiz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Vishal

Liked: Cleanliness, amenities
Great experience
Stayed 4 nights in Feb 2025

10/10 Excellent

SLIMANE

Stayed 3 nights in Feb 2025

10/10 Excellent

Azfar, Bellevue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, convenient location at around mid point from the airport to dubai mall, and welcoming staff. We had a very comfortable stay during our transit in Dubai.
Stayed 1 night in Feb 2025

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Babar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 4 nights in Feb 2025

10/10 Excellent

rinku

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and excellent service
Stayed 4 nights in Feb 2025

6/10 Okay

a s g

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

MOHAMMAD TASLEEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay ! The only down side is that the spa only offers gender neutral massages which is not for me but bar that amazing place
Stayed 2 nights in Jan 2025

10/10 Excellent

Vipin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Worth stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Nasir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Versace Hotel exceeded our expectations. The staff went above and beyond to make our stay exceptional and luxurious. From the moment we checked in, they welcomed us with delecious fruits, choclate and Baklava. The room was 5 stars. The restaurants, pools and other amenities are exceptional. Highly recommend this hotel for your stay in Dubai!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Lizsaeny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around, I recommend.
Stayed 5 nights in Feb 2025

10/10 Excellent

jun

Stayed 1 night in Feb 2025

10/10 Excellent

Satnam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing with great Rooms and great service. The breakfast menu was extremely worth it, everyone was very friendly. Will visit this hotel again
Stayed 2 nights in Jan 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

SIRITHARAN

Liked: Cleanliness, staff & service
Noisy
Stayed 3 nights in Feb 2025

4/10 Poor

Sulaiman, DAMMAM

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Here’s a concise and professional review you can use: Title: Disappointing Service for a Five-Star Hotel I expected a high level of service from a five-star hotel, but unfortunately, my experience fell short. The staff was not as attentive as expected, and certain aspects of the service felt unorganized. While the facilities were nice, the lack of attention to detail and customer care diminished the overall experience. For the price and reputation, I expected much better.
Stayed 2 nights in Feb 2025

10/10 Excellent

MANDIP

Very good customer service
Stayed 4 nights in Feb 2025

10/10 Excellent

Kishore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2025

10/10 Excellent

Sol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 1 night in Feb 2025