Sofitel Dubai Downtown

5.0 star property
5-star luxury hotel near Emaar Square, connected to a shopping center

Choose dates to view prices

Photo gallery for Sofitel Dubai Downtown

2 outdoor pools, pool umbrellas, sun loungers
Property video
City view
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Place, Dubai Opera
    â€Ș7 min walk‬
  • Place, Dubai Mall
    â€Ș8 min walk‬
  • Place, Burj Khalifa
    â€Ș9 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    â€Ș10 min drive‬

Room options

Luxury Room, 1 King Bed, Club Millésime access

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Burj Khalifa View)

  • 678 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Opera Suite, 1 King Bed, Club Millésime access, Coastline View

9.6 out of 10
Exceptional
(4 reviews)
  • 968 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 5
  • 1 King Bed

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Apartment, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 893 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

Luxury Room, 1 King Bed (Burj Khalifa View)

8.6 out of 10
Excellent
(4 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Club Millésime access (Burj Khalifa View)

  • 1582 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

Luxury Room, 2 Twin Beds

8.0 out of 10
Very good
(9 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed, Club Millésime access (Burj Khalifa View)

9.4 out of 10
Exceptional
(3 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Twin Beds, Club Millésime access (Burj Khalifa View)

  • 527 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed (Coastline View)

8.6 out of 10
Excellent
(4 reviews)
  • 527 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

10.0 out of 10
Exceptional
(2 reviews)
  • 1615 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

Luxury Kids/Family Room, 1 King Bed and 2 Bunk Beds

8.8 out of 10
Excellent
(3 reviews)
  • 570 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

Luxury Studio Apartment (Burj Khalifa View)

  • 754 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

Royal Suite, 1 King Bed, Club Millésime access (Burj KhalifaView)

  • 2616 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

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About the neighborhood

Dubai

Downtown Dubai stay.Within a 10-minute walk of this Downtown Dubai hotel, you'll find Emaar Square and Dubai Mall. Burj Khalifa and Dubai Opera are also within half a mile (1 km).

What's nearby

  • Emaar Square - 6 min walk - 0.4 miles
  • Dubai Opera - 7 min walk - 0.4 miles
  • Dubai Mall - 8 min walk - 0.5 miles
  • Burj Khalifa - 9 min walk - 0.5 miles
  • Dubai Fountain - 12 min walk - 0.7 miles

Getting around

  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • â€ȘAmelia - ‬5 min walk
  • â€ȘCeLaVi - ‬6 min walk
  • â€ȘBab Al Mansour - ‬10 min walk
  • â€ȘMĂŹmĂŹ MeĂŹ FaĂŹr - ‬8 min walk
  • â€ȘILIO CAFE - ‬9 min walk

About this property

Sofitel Dubai Downtown

5-star luxury hotel near Emaar Square, connected to a shopping center
Sofitel Dubai Downtown offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 14956 square feet (1389 square meters) and includes a conference center. A fitness center, a terrace, and a complimentary children's club are also featured at the luxury Sofitel Dubai Downtown. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 350 guestrooms or units
  • 31 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 14956 sq ft of conference space
  • 1389 sq m of conference space
  • Built in 2014
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (120 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai Downtown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Frequently asked questions

How close is Sofitel Dubai Downtown to the airport?

Sofitel Dubai Downtown is 8.6 mi (17-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Sofitel Dubai Downtown?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Sofitel Dubai Downtown on Jan 7, 2026 start from $258.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sofitel Dubai Downtown have an airport shuttle?

Airport shuttle services are not available at Sofitel Dubai Downtown.

How close is Sofitel Dubai Downtown to the beach?

This hotel is 13.8 mi (23-min drive) from Marina Beach and 4.8 mi (14-min drive) from Jumeirah Beach. Don't forget your sunscreen!

Does Sofitel Dubai Downtown offer free breakfast?

Free breakfast isn’t provided at Sofitel Dubai Downtown, but buffet breakfast is offered for a fee of AED 145 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Sofitel Dubai Downtown?

No, there is no casino at this hotel.

What time is check-in at Sofitel Dubai Downtown?

Check-in start time: 3 PM; Check-in end time: 3 AM. A fee applies for early check-in.

Is there free parking at Sofitel Dubai Downtown?

This hotel offers free self parking.

Does Sofitel Dubai Downtown have a pool?

Sofitel Dubai Downtown features 2 outdoor pools.

Does Sofitel Dubai Downtown have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and happy hour.

Does Sofitel Dubai Downtown have a spa?

This hotel has a spa, which features body scrubs, massages, and body wraps.

How close is Sofitel Dubai Downtown to downtown Dubai?

Sofitel Dubai Downtown is 5.2 mi away from Dubai.

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1001 reviews
Rating 8 - Good. 146 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room, clean and comfy bed and
Stayed 2 nights in Sep 2025

10/10 Excellent

Ada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff. great breakfast,
Stayed 8 nights in Sep 2025

8/10 Good

Fatoumata

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was beautiful, clean, and had amazing staff members. Allan was great; he always asked about our day and had excellent customer service skills. Melissa was also great; she made the birthday surprise I had for my friend smooth and easy. I appreciated that. The only reason I gave it 4/5 was because the experience at the spa wasn’t great. I wanted to book a spa service for both my friend and me since it was her birthday, and I always look forward to the spa services everywhere I go. However, when we arrived at the spa, we felt judged. When we asked for the services, it was like we were being rushed out. The atmosphere wasn’t welcoming, which was disappointing because I had an amazing experience at the spa in Sofitel Marrakech and was looking forward to the one in Dubai. Unfortunately, we had to book a spa outside the hotel. Overall, the experience was good, though. All the staff downstairs were amazing, the housekeeping was great, and the breakfast was 10/10. There were many options to choose from, and the restaurant was very beautiful and clean.
Stayed 6 nights in Sep 2025

10/10 Excellent

Farah

Liked: Cleanliness, property conditions & facilities
Generous sizes rooms and feels new and modern.
Stayed 10 nights in Aug 2025

10/10 Excellent

Muhammad

Stayed 1 night in Sep 2025

10/10 Excellent

rouwaida talal, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and helpful and always smiling and so professional
Stayed 3 nights in Sep 2025

6/10 Okay

Mukhabbat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel hotel made it right when I complained,but it’s not kind of hotel that I want to return. I didn’t feel that I was ViP guest
Stayed 4 nights in Sep 2025

10/10 Excellent

Muhammad

Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Dr Ekta

Stayed 6 nights in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel. Disappointing Service

Amazing hotel and facilities. The service by the breakfast staff is extremely disappointing especially if you are an early bird. Waiting times for anything staff related (e.g. coffee) can be over 20mins which is a real let down. Apart from the breakfast waiting staff, everyone else was great.
Stayed 8 nights in Aug 2025

10/10 Excellent

Maggie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, location great and hotel excellent
Stayed 3 nights in Aug 2025

6/10 Okay

Myriam

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Much better places in Dubai for similar price

Issues throughout and not up to Dubai standard. Bathroom was leaking, AC didn’t work in our main room Everyday. Rust in the showers and service was slow.
Stayed 3 nights in Aug 2025

10/10 Excellent

M.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Sofitel Dubai Downtown was truly amazing! The customer service was outstanding; the staff went out of their way to make us feel welcome, and we were pleasantly surprised with a complimentary room upgrade. The highlight for our kids was definitely the bunk beds, which they absolutely loved. Overall, a wonderful family experience and highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nikolaos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very nice this our 3 times we stay in the hotel the staff in the reception very friendly especially Rukshan
Stayed 2 nights in Aug 2025

8/10 Good

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with a few disappointments

Hotel is lovely but it is further from the Mall than is promoted. You need to allow 15-18 minutes of walking from the Hotel using the street and covered air conditioned walkways. Also the closure of the pool area on Level 5 was disappointing, especially as the beautiful photos of this feature were the reason for our decision to stay at the Sofitel.
Stayed 3 nights in Aug 2025

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to Dubai Mall & Burj Khalifa

A Wonderful 2 night stay in a suite overlooking Burj Khalifa. Large and roomy, very comfortable bed and the blackout curtains were amazing. The 10 minute covered walkway to get to Dubai Mall is perfect, to beat the August heat. We did get Half Board. Breakfast was excellent. Lunch options were a bit confusing as very limited. We had a sunset cruise so didnt utilise the Dinner option. Unfortunately the reason we picked this particular hotel was the pool area and view, but it was under construction. This should have been advised on the website. We had access to the Residents Pool instead but it was crazy windy, so we weren't able to stay for long. Umbrellas were being blown over. But the staff are friendly, professional and very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Quesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at downtown Sofitel and our family room was lovely, great Staff as well.
Stayed 7 nights in Aug 2025

6/10 Okay

Almass

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
The main pool was closed for construction, and we were told to use a small ‘residual’ pool. Overall, this hotel did not meet our expectations, especially for a family stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Iftin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice! Cannot beat views and service.
Stayed 4 nights in May 2025

6/10 Okay

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has amazing staff whether it be the young lady welcoming us at 2 am or the lady at guest relations who was more than helpful and went great lengths to make things easier for us. Highly recommandable.
Stayed 1 night in Aug 2025

6/10 Okay

Salem

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Aban

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in general. Breakfast service could be better, was a queue to get a seat and staff were slow to respond to queries.
Stayed 6 nights in Jul 2025

10/10 Excellent

Evin

Stayed 1 night in Aug 2025