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4.5 out of 5

"This resort was incredible. We had an amazing experience. The staff was extremely helpful and super polite. Everyone was so NICE. The rooms were s ... " More

By a verified traveler on Tue 09 Jul 2019

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Hotel Description

5-star beachfront hotel near Emirates Golf Club

On the beach

Your stay at this Palm Jumeirah hotel places you within 6 miles (10 km) of Aquaventure and Mall of the Emirates. Emirates Golf Club and Ski Dubai are also within 6 miles (10 km).

Luxury amenities

This luxury hotel features a private beach, a full-service spa, and 10 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's club and a playground, and families will appreciate the onsite laundry facilities.

Soaking tubs, free WiFi

The 381 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include balconies, deep soaking bathtubs, and LED TVs with satellite channels.

Fairmont Heritage Room, Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
$452* Per night/room Nov 8 - Nov 9

Deluxe Room, Multiple Beds, Balcony, Sea View (Grand Family Heritage Palm)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, Multiple Beds, Balcony, Sea View (Grand Family Heritage Palm)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Fairmont Gold, Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Balcony, Sea View (Heritage Palm)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Balcony, Sea View (Corner Jacuzzi Palm)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairmont The Palm ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont The Palm

Everyone (3) Family (1)
5 out of 5
This resort was incredible. We had an amazing experience. The staff was extremely helpful and super polite. Everyone was so NICE. The rooms were spacious with complimentary coffee and tea and bathrobes and bed slippers. The turndown at night was fantastic. The guys at the valet were super helpful. The beach area (boardwalk) is still under construction but honestly the water temperature at the beach was so HOT that we only hung out by the pools which was super refreshing. There's 3 pools and one of them is an adult pool in case you want so peace and quiet. I highly recommend this hotel

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 10, 2019 by Hotel Management

Dear Valued Guest, Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Sincerely, Mark Sawkins General Manager Fairmont The Palm

5 out of 5

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jan 7, 2019 by Hotel Management

Dear Valued Guest, thank you for your 5* feedback. Sincerely, Mark Sawkins General Manager Fairmont The Palm

4 out of 5
Initial room (fairmont room) was eh. Overlooked road. Was offered to upgrade to a suite. 10th floor overlooking the water, two huge rooms. Unreal. $200. The people who work at the Fairmont are over the top. Any issue is dealt with immediately, and impeccably. Would return in a heartbeat

Posted by , from westchester on Jul 14, 2018

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Comment from Hotel Management

Jul 16, 2018 by Mark Sawkins

Dear Grandi, Thank you for taking the time to reviewing your recent stay at Fairmont The Palm We were very happy to know that you had such a wonderful stay with us. It was a pleasure to read your review and to see how much you enjoyed our hotel and appreciated our facilities. We will certainly share your kind words with the entire Fairmont The Palm team. Looking forward to welcoming you back again soon! Sincerely, Mark Sawkins General Manager Fairmont The Palm

4 out of 5
The only reason our stay at FAIRMONT THE PALM was not a solid 5 out of 5 was the bit of beach construction that was occurring during our stay. But honestly the construction was barely noticeable. There was still plenty of (beautiful) beach to be enjoyed. The location of the hotel was IDEAL for all the sites we wanted to see, EVERY Restaurant on site was outstanding, the amenities and attention to detail were OVER THE TOP. And the wonderful scent/fragrance that they pump into every square inch of the hotel was absolutely intoxicating. Without a doubt FAIRMONT THE PALM was the best hotel/resort experience that my wife and I have had in 52 years on this earth!

Posted by , from MA on Jun 20, 2018

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Comment from Hotel Management

Jun 21, 2018 by Mark Sawkins

Dear Christopher, Thank you for sharing your recent experience at Fairmont The Palm. It was a great pleasure to have you staying with us and we appreciate you taking the time to provide us with your feedback on your recent stay at our hotel. It is a great pleasure for me to know that you were able to spend a fabulous family holiday and experienced outstanding services. We are delighted that we have made your stay so perfect and memorable. All our colleagues were happy to know that you had so many delightful moments. Your appreciation and recognition are a wonderful encouragement for the entire team. We very much look forward to having the opportunity to welcome you back soon! Sincerely, Mark Sawkins General Manager Fairmont The Palm

About the Fairmont The Palm

Location Palm Jumeirah, Dubai,

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Fairmont The Palm you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a health club, a steam room, and a garden. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 381 guestrooms or units
  • 10 levels
  • 10 dining venues
  • Built in 2012
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 4
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Al Ittihad Park Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free valet parking and self parking

Room Amenities

Fairmont The Palm offers 381 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 40-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Espresso maker
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Mashrabiya Lounge - This beachfront lobby lounge specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Flow Kitchen - Overlooking the garden, this family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Frevo - This restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Seagrill Bistro - This beachfront seafood restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Little Miss India - Overlooking the garden, this fine-dining restaurant specializes in Indian cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a private beach and a health club. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Kayaking on site
  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

Willow Stream Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Beach enhancements are underway along the trunk of Palm Island, adjacent to this property. During this time, guests may experience intermittent noise disturbance and some views may be obstructed. The hotel continues to operate as normal, offering beach access, 4 swimming pools, and landscaped gardens.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 122.5 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Fairmont The Palm

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Breakfast Included rate plans are valid for 2 adults only. Surcharges apply for children.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 160 for adults and AED 80 for children (approximately)
  • Airport shuttle fee: AED 320 per vehicle
  • Rollaway bed fee: AED 122.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Hotel Palm
  • Fairmont Palm
  • Palm Fairmont
  • Fairmont Palm Hotel Dubai
  • Fairmont Palm Hotel
  • Fairmont Palm Dubai
  • Fairmont The Palm Hotel
  • Fairmont The Palm Dubai
  • Fairmont The Palm Hotel Dubai

You should know

  • Fairmont The Palm offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.