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Pullman Dubai Downtown

5-star property
Al Abraj Street with Marasi Drive, Dubai, 1-855-201-7819
4.8 out of 5
Exceptional!
See all 4 travelocity Reviews

"from the first day that we got to the hotel, the staff welcome was incredible and very professional the front desk clerk name Eden was beneficial and ... " More

By a verified traveler on Sun 28 May 2023

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Hotel Description

5-star luxury hotel near Burj Khalifa

Downtown Dubai stay

Your stay at this Downtown Dubai hotel places you within 3 miles (5 km) of Dubai Mall and Burj Khalifa. Also, Dubai Water Canal is within half a mile (1 km) and Dubai Fountain is within 2 miles (3 km).

Poolside dining

A full-service spa, a gym, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the outdoor pool and perks like free valet parking.

Superior Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$122* Per night/room May 20 - May 21

Deluxe Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed (Burj Khalifa View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pullman Dubai Downtown ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pullman Dubai Downtown

Everyone (2) Couples (1) Family (1)
5 out of 5
Good place

Posted by on Sep 24, 2023

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Comment from Hotel Management

Sep 30, 2023 by Pullman Dubai Downtown team

Dear Alex,We appreciate you sharing your fantastic review following your stay at Pullman Dubai Downtown.It is a great pleasure to read that you have enjoyed your stay and we thank you for giving us an opportunity demonstrate our augmented hospitality. Sincerely,

5 out of 5
from the first day that we got to the hotel, the staff welcome was incredible and very professional the front desk clerk name Eden was beneficial and knowledgeable the guys outside to get a taxi was magnificent the manager and the rest of the staff were great the restaurants are great love it the best hotel I ever stay thank you anyone traveling to Dubai on vacation this is a must to stay my ten days in this hotel was incredible thank you to all the workers

Posted by , from QUEENS on May 28, 2023

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Comment from Hotel Management

May 29, 2023 by Pullman Dubai Downtown team

Dear Jose,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown.We are pleased to note that you had a pleasant experience and were impressed with the hospitality and service. We sincerely appreciate your kind words, and have shared your feedback with Eden and the entire team.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

5 out of 5
It was an overall good deal. 5 star in Dubai. Awesome staff

Posted by , from new orleans on Oct 11, 2021

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Comment from Hotel Management

Oct 16, 2021 by Pullman Downtown Team

Thank you for your stay and for sharing your review with us. We look forward to seeing you again soon. regards

4 out of 5
convenient location, nice hotel, friendly staff, nice business center

Posted by , from Panama on Aug 15, 2018

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Comment from Hotel Management

Aug 16, 2018 by Rabab.L

Dear J, Thank you very much for staying with us We are looking forward to welcoming you soon again to our Hotel! Best wishes your family Steigenberger on behalf of the team.

About the Pullman Dubai Downtown

Location Al Abraj Street with Marasi Drive, Dubai, 0000

Property Features

Pullman Dubai Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3423 square feet (318 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Pullman Dubai Downtown. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Art Deco Dubai hotel.

  • 1 building
  • 340 guestrooms or units
  • 19 levels
  • 3423 sq ft of conference space
  • 318 sq m of conference space
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Metro station: Dubai Trolley Station 3 Tram Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Couqley French Brasserie - This restaurant specializes in international cuisine.

Lolita Pool Bar & Lounge - This bar is located by the pool and specializes in international cuisine. Open daily.

BreadHouse Bistro&Bakery - Onsite bistro. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Spa Services

The Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pullman Dubai Downtown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Pullman Dubai Downtown

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses solar energy, plus eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property is not currently implementing any enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Hotel Business Bay Dubai
  • Pullman Dubai Downtown Hotel
  • Pullman Dubai Downtown Dubai
  • Pullman Dubai Downtown Hotel Dubai
  • Steigenberger Hotel Downtown Dubai
  • Steigenberger Hotel Business Bay Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.