Pullman Dubai Downtown

5.0 star property
Family-friendly 5-star hotel near Dubai Mall

Choose dates to view prices

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, sun loungers
Deluxe Suite, 1 King Bed | View from room
1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
International cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

View in a map
Al Abraj Street with Marasi Drive, Dubai, 0000
  • Place, Burj Khalifa
    ‪16 min walk‬
  • Place, Dubai Mall
    ‪18 min walk‬
  • Place, Dubai Fountain
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪11 min drive‬

Room options

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(24 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

8.2 out of 10
Very good
(37 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed

  • 657 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

7.6 out of 10
Good
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 689 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Burj Khalifa View)

9.2 out of 10
Wonderful
(19 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Superior Suite

  • 517 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Dubai

Downtown Dubai stay.Your stay at this Downtown Dubai hotel places you within 3 miles (5 km) of Dubai Mall and Burj Khalifa. Also, Dubai Water Canal is within half a mile (1 km) and Dubai Fountain is within 2 miles (3 km).

What's nearby

  • Dubai Opera - 13 min walk - 0.7 miles
  • Burj Khalifa - 16 min walk - 0.9 miles
  • Dubai Mall - 18 min walk - 1.0 mile
  • Dubai Fountain - 2 min drive - 0.9 miles
  • Dubai Aquarium & Underwater Zoo - 3 min drive - 1.9 miles

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪FireLake Grill House - ‬4 min walk
  • ‪Soul Kitchen - ‬7 min walk
  • ‪Sah El Nom - ‬2 min walk
  • ‪Loona Dubai - ‬7 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk

About this property

Pullman Dubai Downtown

Family-friendly 5-star hotel near Dubai Mall
Pullman Dubai Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3423 square feet (318 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Pullman Dubai Downtown. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Dubai hotel.

  • 1 building
  • 340 guestrooms or units
  • 19 levels
  • 3423 sq ft of conference space
  • 318 sq m of conference space
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Dubai Downtown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

How close is Pullman Dubai Downtown to the airport?

Pullman Dubai Downtown is 9.2 mi (21-min drive) away from the Dubai Intl. Airport (DXB) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Dubai Downtown?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on Sep 28, 2025 start from $133.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Dubai Downtown have an airport shuttle?

Pullman Dubai Downtown offers an airport shuttle 24 hours a day, on request, for a charge of AED 250 per vehicle, one-way.

How close is Pullman Dubai Downtown to the beach?

This hotel is 14.4 mi (27-min drive) from Marina Beach and 7.7 mi (20-min drive) from Kite Beach. Don't forget your sunscreen!

Does Pullman Dubai Downtown offer free breakfast?

Free breakfast isn’t provided at Pullman Dubai Downtown, but buffet breakfast is offered for a fee of AED 130 for adults and AED 65 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Pullman Dubai Downtown?

No, there is no casino at this hotel.

What time is check-in at Pullman Dubai Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in costs AED 200 (subject to availability).

Is there free parking at Pullman Dubai Downtown?

This hotel offers free self parking, valet parking, and extended parking.

Does Pullman Dubai Downtown have a pool?

Pullman Dubai Downtown features an outdoor pool.

Does Pullman Dubai Downtown have a restaurant?

Pullman Dubai Downtown is home to Couqley French Brasserie, which features international cuisine.

Does Pullman Dubai Downtown have a spa?

Pamper yourself with a day at Wellbeings Spa, where you can enjoy body wraps, mani/pedis, and Thai massages.

How close is Pullman Dubai Downtown to downtown Dubai?

Pullman Dubai Downtown is 6 mi away from Dubai.

Reviews

Pullman Dubai Downtown Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 676 out of 1004 reviews
Rating 8 - Good. 195 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

Reviews

10/10 Excellent

Kristinejoy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow. This is an awesome hotel. My wife and i spent 6 nights at this property. Satff were warm and accommodating. A special shout out to Shiva and Umair who were the best. They take pride in their jobs and it shows.
Stayed 5 nights in Jun 2025

6/10 Okay

mohsin

Stayed 3 nights in Jun 2025

10/10 Excellent

ali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pullman downtown is a beautiful establishment with an excellent staff and it easy to find your way to places close by. The only problem was the washing basin was getting block every time we use the sink and a water dripping from the AC but everything else was fine.
Stayed 6 nights in Jun 2025

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Amazing stay. Staff are very friendly and helpful. Food is awesome. Will come again
Stayed 8 nights in Jun 2025

10/10 Excellent

Abo ibrahem

Stayed 4 nights in Jun 2025

10/10 Excellent

Samer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and great room size for family of 4 (Superior Suite)
Stayed 3 nights in Jun 2025

10/10 Excellent

Steve, Hove

Liked: Cleanliness, property conditions & facilities
Great hotel, wonderful facilities, ideal location and friendly team
Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great rooftop bar and pool. Staff very friendly and helpful. Excellent breakfast
Stayed 1 night in Jun 2025

8/10 Good

MISHAL

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but the hotel has an indecent odor in the lobby, halls & rooms..
Stayed 4 nights in Jun 2025

10/10 Excellent

Andre

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Jun 2025

10/10 Excellent

Iroda, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good, room is clean, The staff was very helpful, The breakfast was very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 4 nights in Jun 2025

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Jun 2025

10/10 Excellent

R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
I loved the canal view of my room
Stayed 4 nights in May 2025

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is small, centrally located, close to the Mall and the Burj Khalifa. It was clean, pretty, you can't beat the price. The only thing I didn't like is that the front door staff push too hard for people to get the private taxis that are there at the hotel which are more expensive than the regular government taxis. The front desk helps with changing currency, they're very polite and helpful about anything we needed. There is a night club on the second floor that we never got to go to, also a restaurant and bar off the lobby and a la carta restaurant/bakery that was really good, a bit expensive. The gym is really small but gets the job done if you just want to get some exercise done we didn't use the pool but walked by and it is small with nice views of the khalifa and the creek.
Stayed 5 nights in May 2025

10/10 Excellent

Sebastian, Bridgeport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience during my stay at the Pullman Dubai Downtown in Dubai. The service, comfort, and overall atmosphere made it a memorable visit
Stayed 8 nights in May 2025

8/10 Good

M Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a wonderful stay. Would come again.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Rooms are clean and spacious. Great choice of food for breakfast, staff were helpful, efficient and friendly. Hotel is spotlessly clean with great amenities and a great location.
Stayed 4 nights in May 2025

10/10 Excellent

Madeeha

Stayed 2 nights in May 2025

10/10 Excellent

Yuleismy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean and amazing service. We also enjoyed the pool and the views.
Stayed 8 nights in May 2025

8/10 Good

lana

Liked: Cleanliness, staff & service
If your staying near or on top of the restaurant the music is very loud.
Stayed 2 nights in Feb 2025