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"I am trying to get in touch with someone about a charge on My card. I was charged 68$ for the jazz bar or something like that. I never went to the jazz bar. I would really like for someone to reach out to me or fix the error. Thanks in advance. The concierge rep told me that this would be taken care of."

"We loved everything, music, games, staff over the top courteous, friendly, smiles and willing to help. Food was exquisite, weather was perfect, enjoyed the pool/beach to the max. Drinks out of this world. I will revisit and highly recommend this Hotel to everybody I know. Thank you so much for such a wonderful time."

"Our trip was amazing!! The only thing we were disappointed about was most restaurants were closed and the whole 7 night we were there the teen club and night club was closed!!! "

"We were very happy with our stay and this hotel. We read several reviews and of course you focus on the negative ones, but to our surprise we were impressed. I would label this hotel and more intimate since it is not huge and they have only 1 night time bar with entertainment so we met a lot of people. The staff members were very friendly & fun, especially if you tipped, the food was hot and lots of selections for the buffet. We had no problems getting into the fancier restaurants for a nice dinner but that may have been because it was slower season with kids back in school. They did a great job making us feel safe and clean during COVID. Schedule a COVID-19 test for our return was super easy and they had the process down. "

"I liked that it was on the beach and it also had like a mini complex with plenty of accessible eateries. They have a really nice restaurant on the beach with a beautiful view and the food was amazing! "

"The Food was beyond bad !!! Beautiful resort, the dining hall was very bad food. The opinion of other resort patrons was exactly the same."