4.4 out of 5

"This hotel was absolutely beautiful! Do not let the bad reviews scare you away. One thing I noticed was the people who had a bad experienced seemed to ... " More

By a verified traveler on Thu 30 Aug 2018

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Hotel Description

4.5-star beachfront resort near Cable Beach

Beachside getaway

Within 6 miles (10 km) of this Nassau resort, you'll find Cable Beach and Junkanoo Beach. Nassau Botanical Gardens and Straw Market are also within 6 miles (10 km).

Poolside dining

This smoke-free resort features a casino, a full-service spa, and 10 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free WiFi.

Free WiFi, flat-screen TVs

The 1800 guestrooms feature thoughtful touches like bathrobes and slippers, as well as free WiFi and 24-hour room service. Other amenities include flat-screen TVs, minibars, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$325 per night

Room, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room, 2 Bedrooms, Ocean View (Residence)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Villa, 1 Bedroom, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Bedrooms (Residence, Fountain View)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Hyatt Baha Mar ratings based on 39 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Baha Mar

Everyone (38) Family (1)
5 out of 5
Fabulous new property. Enjoyed our stay. Rooms and facility is well maintained. Easy access to local jitney to downtown as well. Casino if you want to gamble.

Posted by on Feb 14, 2019

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5 out of 5
Enjoyed the pools and the beach! Great location and beautiful property

Posted by on Feb 4, 2019

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Comment from Hotel Management

Feb 4, 2019 by Grand Hyatt Baha Mar

Thank you for your exceptional rating of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

5 out of 5
This resort is amazing, starting with the staff, the cleanliness, the decors etc... I usually don't do reviews but I had to leave one which will be very detailed if this will be your first time. I stayed there for 6 days to celebrate my birthday and anniversary and everything was perfect. They have a lot of restaurants in the resorts ( plenty of food choices). The skybar which I spent the most time in, had a beautiful view. The beach, pools were clean and packed so if anything go early and reserve a cabana in advance. One thing I will say, is that everything is expensive which I expected, so bring enough money if you want to have fun and enjoy your experience there. taxis are a bit pricey as well, but there are local buses that go by the hotel ( bus 10 or 12) that can bring you to the local stuff and downtown Nassau, fish fry area and Straw market where you can get souvenirs etc... Also, I can't thank the staff enough for making my stay so great, I ended getting proposed to on my birthday which made my trip even better, thanks to Sheniqua and her team who are amazing people and took their time to make my engagement surprise the best. They have a whole team there if anybody have this in mind, definitely ask for her at the front desk. I enjoyed my stay and would definitely come back and recommend it to anyone.

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 24, 2019 by Grand Hyatt Baha Mar

Thank you for your exceptional rating and review of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

5 out of 5

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 21, 2019 by Grand Hyatt Baha Mar

Thank you for your exceptional rating of our resort! We appreciate your feedback and we're so glad you enjoyed your stay with us! We would be delighted to welcome you back soon!

2 out of 5
disappointed with hotel maid and room cleaning and item replenishment service

Posted by on Jan 11, 2019

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Comment from Hotel Management

Jan 14, 2019 by Grand Hyatt Baha Mar

We're sorry you were unhappy with your experiences. We will work to mitigate the issues causing your concerns. Thanks for letting us know. We strive to improve every day and look forward to welcoming you back to the Grand Hyatt Baha Mar!

3 out of 5
New property and the facilities reflect it. However, staffing seems to be insufficient to provide the services and quality that the pricing would suggest. Housekeeping was ongoing issue with inability to get washcloths on a daily basis. Restaurants were overbooked so getting any reasonable food options on premises was difficult despite trying to book reservations well in advance of trip. Beach and pools overcrowded and no control by staff over people removing spots when away from chairs for any period of time. In summary, overcrowded, overbooked, over priced and lacking quality to align with pricing. They have some work to do to try to match what the marketing professes.

Posted by , from New Jersey on Jan 7, 2019

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Comment from Hotel Management

Jan 7, 2019 by Grand Hyatt Baha Mar

We're sorry you were unhappy with your experiences. Thanks for letting us know. We are working hard to mitigate the issues causing your concerns. We strive to improve every day and look forward to welcoming you back to the Grand Hyatt Baha Mar!

3 out of 5

Posted by on Jan 4, 2019

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Comment from Hotel Management

Jan 6, 2019 by Grand Hyatt Baha Mar

Thank you for your rating of our resort. We appreciate your feedback and we're so glad you enjoyed your stay with us. We would be delighted to welcome you back soon to the Grand Hyatt Baha Mar.

3 out of 5
food is way over priced and all the extra fees you are charged for everything is just wrong.

Posted by on Nov 13, 2018

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Comment from Hotel Management

Nov 18, 2018 by Grand Hyatt Baha Mar

We're sorry you were unhappy with your experiences. Thanks for letting us know. We strive to improve every day and look forward to welcoming you back to the Grand Hyatt Baha Mar!

5 out of 5
Before arriving I read many reviews about rude staff. But upon arriving were received at reception very well even given complimentary upgrades. Our room was beautiful. Gym, spa and pools all clean and well maintained. All staff were extremely amazing and helpful. We are so happy we decided to stay there. We barely left the resort. Only compliant is during the week not much to do at night.

Posted by on Sep 22, 2018

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Comment from Hotel Management

Dec 23, 2018 by Grand Hyatt Baha Mar

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Excellent hotel, staff and amenities. Can’t go wrong with any hotel options at Baha Mar. We will be back.

Posted by on Sep 9, 2018

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Comment from Hotel Management

Sep 10, 2018 by Grand Hyatt Baha Mar

Thank you so much for your feedback. We're happy to have had you here with us and hope for you to return soon!

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Hyatt Baha Mar you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants and 2 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club, and a garden. For a fee, parking is available. This 4.5-star Nassau resort is smoke free.

  • 1800 guestrooms or units
  • 28 levels
  • 10 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • 2 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Casino
  • Swim-up bar
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 6
  • Free WiFi
  • Outdoor tennis courts - 9
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Nassau (NAS-Lynden Pindling Intl.) (10 km / 6.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hyatt Baha Mar offers 1800 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Regatta Buffet - This restaurant specializes in seafood and serves breakfast and dinner. Reservations are required. Open daily.

Stix - This restaurant specializes in Pan-Asian cuisine and serves lunch, dinner, and light fare. Open daily.

Shuang Ba - This fine-dining restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open select days.

Palms Cafe - This poolside family restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Drift - This family restaurant is located on the beach and specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Outdoor tennis courts and a health club are featured at the resort. 6 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Racquetball/squash on site
  • Miniature golf on site
  • Golfing on site
  • Surfing/boogie boarding on site
  • Tennis on site
  • Kayaking on site
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, ESPA. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room.

Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per pet, per week

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 20.63 per accommodation, per night
  • Resort fee: USD 32.25 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach towels
  • Fitness center access
  • Internet access
  • In-room coffee
  • Concierge/valet service
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

This property’s destination fee comprises a mandatory daily gratuity charge, payable on site. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 32.00 per person (approximately)
  • Self parking fee: USD 10.00 per day
  • Valet parking fee: USD 16.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Baha Mar Hotel Nassau
  • Grand Hyatt Baha Mar Nassau
  • Grand Hyatt Baha Mar Resort Nassau
  • Grand Hyatt Baha Mar Resort
  • Grand Hyatt At Baha Mar

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.