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Kakao Coba Hotel Experience

2.5 star property
Coba guestrooms with balconies

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Photo gallery for Kakao Coba Hotel Experience

Free WiFi, bed sheets
Basic Room | Free WiFi, bed sheets
Economy Double Room | Property grounds
Free WiFi, bed sheets
Economy Double Room | Free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Carretera Tulum-Cobá Av. Principal No 1, Coba, QROO, 77793
  • Place, Templo Monte Carmelo
    ‪4 min drive‬
  • Place, Coba Archaeological Site
    ‪5 min drive‬
  • Place, Punta Laguna Nature Reserve
    ‪27 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪128 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Property grounds

Economy Double Room

  • 37660 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Room

Basic Room | Free WiFi, bed sheets

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Coba

On lake.You'll find Templo Monte Carmelo and Coba Archaeological Site within 2 miles (3 km) of this hotel. Grupo Cobá and Juego de Pelota are also within 3 miles (5 km).

What's nearby

  • Templo Monte Carmelo - 4 min drive - 1.8 miles
  • Coba Archaeological Site - 5 min drive - 2.0 miles
  • Grupo Cobá - 9 min drive - 2.2 miles
  • Punta Laguna Nature Reserve - 27 min drive - 14.1 miles
  • Gran Cenote - 59 min drive - 32.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 92 min drive

Restaurants

  • ‪Chile Picante - ‬2 min drive
  • ‪Casa De Los Gorditas - ‬16 min walk
  • ‪Restauran La Piramide - ‬2 min drive
  • ‪Restaurant El Paso - ‬2 min drive
  • ‪Restaurante Ki-Hanal - ‬2 min drive

About this property

Kakao Coba Hotel Experience

Coba guestrooms with balconies
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

An outdoor pool, tour/ticket assistance, and laundry facilities are also featured at Kakao Coba Hotel Experience. Self parking is free.

Smoking is allowed in designated areas at this Coba hotel.

  • 8 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Kakao Coba Hotel Experience offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Art supplies
  • Children's toys
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Private picnics

Things to do

  • Designer stores
  • Outdoor pool

Accessibility

  • No elevator
  • Smooth flooring in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 300 for adults and MXN 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash.

Property is also known as

Chococacao Maya
Kakao Coba Experience Coba
Kakao Coba Hotel Experience Coba
Kakao Coba Hotel Experience Hotel
Kakao Coba Hotel Experience Hotel Coba

Frequently asked questions

How close is Kakao Coba Hotel Experience to the airport?

Kakao Coba Hotel Experience is 52.3 mi (92-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Kakao Coba Hotel Experience have an airport shuttle?

Airport shuttle services are not available at Kakao Coba Hotel Experience.

Does Kakao Coba Hotel Experience offer free breakfast?

Free breakfast isn’t provided at Kakao Coba Hotel Experience, but cooked-to-order breakfast is offered for a fee of MXN 300 for adults and MXN 200 for children. It's available every day from 9:00 AM to 11:30 AM.

Is there a casino at Kakao Coba Hotel Experience?

No, there is no casino at this hotel.

What time is check-in at Kakao Coba Hotel Experience?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Kakao Coba Hotel Experience?

This hotel offers free self parking.

Does Kakao Coba Hotel Experience have a pool?

Kakao Coba Hotel Experience features an outdoor pool.

Does Kakao Coba Hotel Experience have a restaurant?

Yes, there is a restaurant on site.

Does Kakao Coba Hotel Experience have a spa?

There are no spa services available at this hotel.

How close is Kakao Coba Hotel Experience to downtown Coba?

Kakao Coba Hotel Experience is 3.8 mi away from Coba.

Kakao Coba Hotel Experience Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

7.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kyanna

Liked: Cleanliness, staff & service, property conditions & facilities
the owners of this property will make you feel at home.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Alicia

Disliked: Cleanliness, amenities
We spent one night and were told the owners were coming and literally kicked us out.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Paget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it's in the jungle and has a private cenote. Antonio and his wife are wonderful hosts.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique sleeping accommodations on beautiful property with traditional Mayan structures, a private swimmable cenote, Melapona apiary (free honey upon checkout), and knowledgable hosts. This tranquil property is within 10 minutes of Coba ruins archeological site.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Philippa

Disliked: Amenities
The cenote was full of leaves and we didnt want to use it - looked murky. The pods are fun but keep expectations realistic. We were provided no blanket and the air conditioner got cold but shutting it off it got very steamy. Woken up by two roosters at 4am and every hour afterwards. We did not get the famous hot chocolate and there was no coffee in the am. We would do this again but get a blanket.
Stayed 1 night in May 2025
Verified

10/10 Excellent

maria de los angeles vargas

Liked: Cleanliness, amenities, property conditions & facilities
Hermosa experiencia en contacto con la naturaleza, muy buena habitación, inmejorable atención de don Antonio y aury
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Faustino

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Me urge facturar este consumo

Muy bien un lugar muy tranquilo pero me negaron la factura, me dicen que no es posible y necesito facturar, me urge
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

MARIA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Llegué pero no me hospedé porque la habitación estaba muy húmeda, hongos en cortinas y muros, el colchón y sábanas húmedas. El Lugar deja mucho qué desear, no responden mensajes. Pedí factura y no he tenido respuesta.Falta de mantenimiento en general a todas las áreas. Los dueños lo tienen abandonado y las personas que te reciben son muy amables pero es fácil ver que no les dan apoyo para mantener el espacio en buenas condiciones. El cenote es construido, no es natural y no hay nada de experiencia de cacao. Está en el entronque con la carretera, sólo accesible en coche. El wifi es debil. Falta infraestructura. No es apto para quien no tiene cómo moverse en el area.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Josep

Disliked: Cleanliness
.
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Théo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un cauchemar

Fuyez cet endroit! La chambre est minuscule et pas pratique du tout, aucune place pour mettre ses affaires, aucune commodité. L'odeur de moisissure est insupportable, le bruit de la ventilation, des chiens et de la route empêchent de dormir correctement. Il y a une seule douche pour tout le monde, et rien n'est pratique. Le pire, le gérant est parti en soirée et nous a fermé a clef dans l'anceinte de l'hotel avec un chien extrêmement menacant
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin duda merece la pena quedarse en este remanso de paz en absoluta conexión con la naturaleza y con ¡Cenote propio!. Sus habitaciones cilindro, son únicas y lo mejor... Antonio y Auri son adorables, hicieron que me sintiera como en casa. Es un sotio más que recomendable.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Charandass

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Jahzeel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

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