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4.6 out of 5

"First time here, hotel is lovely. Well decorated with fashionable interior. Staff were helpful, friendly, and efficient—and plentiful. Room is comfort ... " More

By a verified traveler on Sat 25 Jun 2022

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Room, 1 King Bed (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$147* Per night/room Jan 1 - Jan 2

Room (Sir Richard's Flat)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds (Chamber)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Penthouse, 1 King Bed (Penthouse)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 2 Double Beds (Chamber)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Room, 1 King Bed (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Virgin Hotels Chicago ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Virgin Hotels Chicago

Everyone (6) Couples (2) Family (6)
3 out of 5
First time here, hotel is lovely. Well decorated with fashionable interior. Staff were helpful, friendly, and efficient—and plentiful. Room is comfortable and well decorated. Good location for shopping and tourist attractions. Easy to get around. Unfortunately, we stayed on the 6th floor and the windows are not thick so every noise outside sounds like it’s happening right next to your ear. I’m not talking about the train rumbling or the cars honking—that’s just city living. But the car music that sounds like my alarm is going off and pulling me out of a deep sleep at 1 am. Then the doors banging at all hours of the morning and that people’s conversations woke me up because it sounded like they were in my room. I’ve stayed in many Chicago hotels and never have I felt like I was sleeping street level. Perhaps this would not have been an issue on a higher floor, but the lower floors made my sleepless stay unfortunate. Which is too bad given that everything else about the hotel initially made me want to stay again. But after last night, probably won’t.

Posted by , from Houston on Jun 25, 2022

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Comment from Hotel Management

Jun 26, 2022 by Andrew C

Thank you for your feedback.

3 out of 5
There was nothing special about this hotel. Certainly nothing that justifies the expense. I have stayed at nicer places for more reasonable prices.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Aug 10, 2021 by Andrew C

Thank you for your feedback.

5 out of 5
Great location. Very clean and stylish hotel. I would definitely stay here again.

Posted by on Jan 19, 2021

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Comment from Hotel Management

Jan 23, 2021 by Andrew C.

Thank you for your review!

4 out of 5

Posted by on Dec 2, 2020

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Comment from Hotel Management

Dec 4, 2020 by Andrew C.

Thank you for your review!

5 out of 5
The hotel had an old time Chicago flare. The snack bar was stocked well. The checking and out was fast and easy. Staff were friendly and professional.

Posted by , from California on Oct 31, 2020

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Comment from Hotel Management

Nov 1, 2020 by Jason Smith

Glad you enjoyed your stay and thank you for your feedback!

5 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Jan 22, 2020 by Andrew C

Thank you for your review!

5 out of 5
Great location, in the heart of Chicago. Staff prompt courteous and helpful. Very nice room, not big but quite comfortable for a family of 3, with a unique and neat design. No negatives, great Value ! Don’t want to try another Hotel next time I come to Chicago.

Posted by on Dec 24, 2019

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Comment from Hotel Management

Jan 22, 2020 by Andrew C

Thank you for your review!

5 out of 5
Not disappointed in Sir Richard Branson's hotel effort! Branson has applied the same model to his hotel(s) that has made Virgin Air such a pleasure to fly. He has thought of everything from a customer standpoint to make your stay easy, posh and pleasant. The Chicago location is well done - not a half-hearted renovation, but a full-on restoration with nothing but the best of every little detail. Staff was incredibly polished, helpful and attentive - there's a reason why Chance the Rapper does business with this venue! Great location (1 block from State Street in one direction and 1 block from Michigan Ave in the other) with lots of shopping, food, everything nearby. Highly recommend a stay here next time you're in Chicago.

Posted by on Dec 1, 2019

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5 out of 5
Fun and trendy, but still relaxed vibe. Pleasant staff. Very clean and well appointed. Spacious rooms for a metropolitan address. Conveniently located. Would definitely return.

Posted by on Nov 3, 2019

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5 out of 5

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 2, 2019 by Andrew Carls

Thanks for staying with us. We appreciate your feedback!

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