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4.9 out of 5

"Great location, in the heart of Chicago. Staff prompt courteous and helpful. Very nice room, not big but quite comfortable for a family of 3, with a ... " More

By a verified traveler on Tue 24 Dec 2019

Hotel Description

4.5-star luxury hotel near Chicago Theatre

Central Chicago getaway

A stay at this The Loop hotel places you steps from Chicago Theatre and a 5-minute walk from Chicago Riverwalk. Grant Park and House of Blues Chicago are also within half a mile (1 km).

Luxury amenities

A nightclub, 4 restaurants, and a 24-hour fitness center are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy the a rooftop terrace.

Free WiFi, comfy beds

The 250 soundproofed guestrooms offer free WiFi and comfy beds. Comforts include Egyptian cotton sheets and down comforters, while bathrobes and slippers are thoughtful touches. Housekeeping is available on request.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Suite (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Virgin Hotels Chicago ratings based on 18 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Virgin Hotels Chicago

Everyone (10) Couples (3) Family (5)
5 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Jan 22, 2020 by Andrew C

Thank you for your review!

5 out of 5
Great location, in the heart of Chicago. Staff prompt courteous and helpful. Very nice room, not big but quite comfortable for a family of 3, with a unique and neat design. No negatives, great Value ! Don’t want to try another Hotel next time I come to Chicago.

Posted by on Dec 24, 2019

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Comment from Hotel Management

Jan 22, 2020 by Andrew C

Thank you for your review!

5 out of 5
Not disappointed in Sir Richard Branson's hotel effort! Branson has applied the same model to his hotel(s) that has made Virgin Air such a pleasure to fly. He has thought of everything from a customer standpoint to make your stay easy, posh and pleasant. The Chicago location is well done - not a half-hearted renovation, but a full-on restoration with nothing but the best of every little detail. Staff was incredibly polished, helpful and attentive - there's a reason why Chance the Rapper does business with this venue! Great location (1 block from State Street in one direction and 1 block from Michigan Ave in the other) with lots of shopping, food, everything nearby. Highly recommend a stay here next time you're in Chicago.

Posted by on Dec 1, 2019

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5 out of 5
Fun and trendy, but still relaxed vibe. Pleasant staff. Very clean and well appointed. Spacious rooms for a metropolitan address. Conveniently located. Would definitely return.

Posted by on Nov 3, 2019

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5 out of 5

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 2, 2019 by Andrew Carls

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 8, 2019 by Andrew Carls

Thank you for your review!

5 out of 5
This property has been renovated extremely well. It is very clean and has an amazing front desk staff. Everyone was friendly and gracious. The room was very comfortable and the bathroom/dressing area spacious. Plus, I loved the décor!

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 14, 2019 by Andrew Carls

Thank you for your review!

5 out of 5
friendly staff,very helpful,parking was too expensive

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 20, 2019 by Andrew Carls

Thank you for your review!

5 out of 5

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 26, 2019 by Andrew Carls

Thank you for your review!

4 out of 5

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 23, 2019 by Andrew Carls

Thank you for your review!

About the Virgin Hotels Chicago

Location 203 N Wabash Ave, Chicago, IL 60601

Renovations + Closures

The following facilities or services will be unavailable from October 11 2020 to March 30 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center and limo/town car service. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1430 square feet (133 square meters) and includes a conference center. A nightclub, a 24-hour fitness center, and a rooftop terrace are also featured at the luxury Virgin Hotels Chicago. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 26 levels
  • 4 dining venues
  • 2 bars or lounges
  • 1430 sq ft of conference space
  • 133 sq m of conference space
  • Built in 1928
  • Nightclub
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Millennium Station (0.3 km / 0.2 mi)
  • Metro station: State Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Virgin Hotels Chicago offers 250 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Virgin Hotels Chicago has 4 restaurants serving dinner only.

The Commons Club - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Two Zero Three - This coffee shop specializes in local cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Cerise - This rooftop bar specializes in American cuisine and serves light fare only. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Virgin Hotels Chicago Hotel
  • Virgin Hotels Hotel
  • Virgin Hotels Chicago
  • Virgin Hotels
  • Virgin Hotels Chicago Hotel
  • Virgin Hotels Chicago Chicago
  • Virgin Hotels Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.