Fantastic - no complaints.
Posted Mar 18, 2016 on Hotels
My college girlfriends and I are all over the country so we try to meet up for a weekend every few years. We chose the Peninsula because of its spa's reputation. The spa was wonderful, but the hotel itself completely exceeded expectations. The beds were wonderfully comfortable, service was awesome (they allow texting with staff so you can quickly and unobtrusively ask for extra pillows, new coffee, turn down, etc.), the blackout curtains worked well, the bathroom was large and well-appointed, and my personal favorite was the real china tea cup and saucer for coffee, a very nice touch. The lounge areas were very nice and drink service there was also prompt. The spa and fitness areas were fabulous - great steam room, lots of good teas and infused waters, huge pool to lounge by, with views, and with beverage or food service too. The fitness area was great and provided plenty of room and equipment. I would stay here again in a heartbeat and recommend this highly. I travel a lot, and I think this may be the only experience I've had without any complaint.
Comment from Hotel Management
Mar 28, 2016 by The Peninsula Chicago, Hotel Management
Thank you for choosing The Peninsula Chicago for your weekend reunion getaway. We are thrilled to read that you and your girlfriends enjoyed our newly renovated guestroom, the amenities and our new guest communication system. We also appreciate your kind note about our Spa and its offerings.
We are grateful for your feedback and we look forward to welcoming you and your girlfriends back again soon.