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Homewood Suites by Hilton Chicago Downtown

3-star property
40 East Grand Avenue, Chicago, IL 1-855-201-7819

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4.6 out of 5
Exceptional!
See all 14 Travelocity Reviews

"The room was clean and very welcoming. The pool area is a bit small, and floaters should be available for the little children. They were many toddlers ... " More

By a verified traveler on Sat 14 Mar 2020

Points Of Interest

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Hotel Description

3-star hotel near Chicago Riverwalk

City center stay

A stay at this River North hotel places you steps from Michigan Avenue and a 5-minute walk from State Street. Chicago Riverwalk and House of Blues Chicago are also within half a mile (1 km).

Renovated in 2016

Free WiFi in public areas, limo/town car service, and a snack bar/deli are available at this hotel. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and express check-out. A free grocery shopping service, a lobby fireplace, and dry cleaning are also on offer.

Free WiFi, kitchens

The 233 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi, MP3 docks, and sofa beds are also available.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$92* Per night/room Jan 21 - Jan 22

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, View, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Chicago Downtown ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Chicago Downtown

Everyone (9) Family (5)
4 out of 5

Posted by on Dec 29, 2020

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Comment from Hotel Management

Dec 30, 2020 by Jim

Thank you for your rating

4 out of 5
The room was clean and very welcoming. The pool area is a bit small, and floaters should be available for the little children. They were many toddlers in the pool brought down by their underage siblings.

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 16, 2020 by Jim

Hello and thank you for your posting! We know our pool is very popular, please always let us know should anything ever not be right during your stay!

5 out of 5
The staff made you feel at home. The breakfast service was outstanding

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Jim

Thank you for the great rating!

4 out of 5
The staff was very friendly and helpful. Great location! The bathroom ceiling in our room is due for scraping, filling, painting. Other than that, the place was very satisfactory.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Jim

Thank you for your feedback! We trust that you notified us about any issues prior to check out, so we can fix them right away, and always appreciate hearing when our staff does a great job!

5 out of 5
Room and food was great. At times had issues with the card scanning correctly and had to scan multiple times for it to work. Pool was not the greatest, with floor peeling and slippery(twisted my knee in pool). No hot tub.

Posted by , from Milwaukee WI on Apr 29, 2019

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Comment from Hotel Management

May 3, 2019 by Jim

Thank you for the great rating! We're sorry if you had any issues, but trust you reported anything that wasn't right to us. Please visit again!

5 out of 5

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 22, 2019 by Jim

Thank you for your rating!

5 out of 5
Wonderful full breakfast each day. Staff always smiling at guest services and willing to help. Hotel in great area, able to walk everywhere.

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 22, 2019 by Jim

Thank you for the excellent review! We love hearing when our staff does a great job!

5 out of 5
Loved everything about this hotel. The view, the staff, the heated pool, the breakfast. It was perfect.

Posted by on Mar 21, 2019

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Comment from Hotel Management

Mar 22, 2019 by Jim

Thank you for the perfect review! Please come visit us again!

5 out of 5
Nice hotel! Would have liked more if the heat could be more consistent.

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 29, 2019 by Jim

Thank you for the kind review! Please, always report any issues so we may fix it for you before you check out! Please come visit again!

4 out of 5
Great affordable hotel and great location in Chicago.

Posted by , from Indiana on Sep 24, 2018

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Comment from Hotel Management

Sep 29, 2018 by Jim

Thank you for the review!

About the Homewood Suites by Hilton Chicago Downtown

Location 40 East Grand Avenue, Chicago, IL 60611

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. There are 5 meeting rooms available. The business-friendly Homewood Suites by Hilton Chicago Downtown also features multilingual staff, concierge services, and complimentary newspapers in the lobby. A complete renovation of Homewood Suites by Hilton Chicago Downtown was completed in June 2016. This 3-star Chicago hotel is smoke free.

  • 233 guestrooms or units
  • 19 levels
  • Built in 1999
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: O'Hare Intl. Airport (ORD) (28.6 km / 17.8 mi)
  • Train station: Millennium Station (1 km / 0.6 mi)
  • Metro station: Grand Station (Red Line) (0.1 km / 0.1 mi)

Room Amenities

Homewood Suites by Hilton Chicago Downtown offers 233 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • LCD television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Chicago Downtown
  • Homewood Suites Chicago Downtown
  • Homewood Suites Hilton Chicago Downtown Hotel
  • Homewood Suites Hilton Chicago Downtown
  • Homewood Suites Hilton Hotel Chicago Downtown
  • Chicago Homewood Suites
  • Homewood Chicago
  • Homewood Suites By Hilton Chicago Downtown Hotel Chicago
  • Homewood Suites by Hilton Chicago Downtown Hotel
  • Homewood Suites by Hilton Chicago Downtown Chicago
  • Homewood Suites by Hilton Chicago Downtown Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.