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Homewood Suites by Hilton Chicago Downtown

3-star property
40 East Grand Avenue, Chicago, IL 1-855-201-7819
4.5 out of 5
Excellent!
See all 15 travelocity Reviews

"Location is fantastic! " More

By a verified traveler on Sat 03 Jul 2021

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Hotel Description

3-star hotel near Michigan Avenue

City center stay

A stay at this Downtown Chicago hotel places you steps from Michigan Avenue and a 5-minute walk from State Street. Chicago Riverwalk and Chicago Theatre are also within half a mile (1 km).

Renovated in 2016

A gym, valet parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and express check-out.

Free WiFi, kitchens

The 233 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi, MP3 docks, and sitting areas are also available.

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$156* Per night/room May 30 - May 31

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Chicago Downtown ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Chicago Downtown

Everyone (7) Couples (1) Family (7)
5 out of 5

Posted by , from Portage on Dec 12, 2021

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4 out of 5

Posted by on Jul 20, 2021

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4 out of 5
Location is fantastic!

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 8, 2021 by Jim

Thank you for your posting!

2 out of 5
The toilet leaked the carpet was soaking wet. The bathroom tub moved from what I assume was rotted wood. The room above us leaked the walls were wet. The room itself was great! Spacious, clean. I disliked how gross the walls were in the bathroom/bedroom.

Posted by on May 24, 2021

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Comment from Hotel Management

May 24, 2021 by Jim

Oh no! This is alarming, but we are unable to verify this complaint. We trust you brought any issue to our attention, and we were able to fix it for you right away.

5 out of 5

Posted by on May 8, 2021

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Comment from Hotel Management

May 20, 2021 by Jim

Thank you for the great rating!

5 out of 5
Wonderful experience

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 27, 2021 by Jim

Thank you for the excellent review!

4 out of 5

Posted by on Dec 29, 2020

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Comment from Hotel Management

Dec 30, 2020 by Jim

Thank you for your rating

4 out of 5
The room was clean and very welcoming. The pool area is a bit small, and floaters should be available for the little children. They were many toddlers in the pool brought down by their underage siblings.

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 16, 2020 by Jim

Hello and thank you for your posting! We know our pool is very popular, please always let us know should anything ever not be right during your stay!

5 out of 5
The staff made you feel at home. The breakfast service was outstanding

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Jim

Thank you for the great rating!

4 out of 5
The staff was very friendly and helpful. Great location! The bathroom ceiling in our room is due for scraping, filling, painting. Other than that, the place was very satisfactory.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Jim

Thank you for your feedback! We trust that you notified us about any issues prior to check out, so we can fix them right away, and always appreciate hearing when our staff does a great job!

About the Homewood Suites by Hilton Chicago Downtown

Location 40 East Grand Avenue, Chicago, IL 60611

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. There are 5 meeting rooms available. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Homewood Suites by Hilton Chicago Downtown. Parking is available for a fee. A complete renovation of Homewood Suites by Hilton Chicago Downtown was completed in June 2016. This 3-star Chicago hotel is smoke free.

  • 233 guestrooms or units
  • 19 levels
  • Built in 1999
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1 km / 0.6 mi)
  • Metro station: Grand Station (Red Line) (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Homewood Suites by Hilton Chicago Downtown offers 233 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Sitting area
  • MP3 dock
  • LCD television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 64 per night
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Chicago Downtown
  • Homewood Suites Chicago Downtown
  • Homewood Suites Hilton Chicago Downtown Hotel
  • Homewood Suites Hilton Chicago Downtown
  • Homewood Suites Hilton Hotel Chicago Downtown
  • Chicago Homewood Suites
  • Homewood Chicago
  • Homewood Suites By Hilton Chicago Downtown Hotel Chicago
  • Homewood Suites by Hilton Chicago Downtown Hotel
  • Homewood Suites by Hilton Chicago Downtown Chicago
  • Homewood Suites by Hilton Chicago Downtown Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.