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"Staff at check in not friendly though restaurant staffers were helpful. Room is ok. Air conditioner makes a comedic‘letting air out of balloon’ sound ... " More

By a verified traveler on Tue 04 Aug 2020

Hotel Description

3-star hotel near Carolinas Aviation Museum

Close to airport

You'll be within 3 miles (5 km) of Carolinas Aviation Museum and 6 miles (10 km) of Bank of America Stadium with a stay here. Charlotte Convention Center is within 6 miles (10 km) and Mint Museum Uptown is within 9 miles (15 km).

Renovated in 2015

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 200 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Room service, pillow menus, and free newspapers are also available.

Room, Accessible, Non Smoking (MOBILITY)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$82* Per night/room Mar 31 - Apr 1

Room, 1 King Bed, Accessible, Non Smoking (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Charlotte Airport ratings based on 32 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Charlotte Airport

Everyone (9) Couples (1) Family (2)
5 out of 5

Posted by on Dec 23, 2020

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Comment from Hotel Management

Dec 29, 2020 by Carrie - DOS

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

3 out of 5
Staff at check in not friendly though restaurant staffers were helpful. Room is ok. Air conditioner makes a comedic‘letting air out of balloon’ sound as it turns on and off during the night. Overall-meh.

Posted by , from San Diego on Aug 4, 2020

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Comment from Hotel Management

Aug 9, 2020 by The Staff

Sorry to hear about your stay. We did change out the AC after seeing your review. Hope you try us again!

2 out of 5
No tub, shower floor leaks into bathroom creating a mess

Posted by on Feb 26, 2020

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Comment from Hotel Management

Apr 22, 2020 by Dashawna

Thank you so much for your feedback. I will be sure to get with our maintenance team to have these matters addressed.

5 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 14, 2020 by GM Michael

Thanks for the 5-Star review! It was our pleasure to serve you.

5 out of 5

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 11, 2019 by GM Michael

Thanks for the 5-Star review. We hope to serve you again!

5 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by GM Michael

Thanks for the 5-Stars!

5 out of 5

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by GM Michael

It was our pleasure to serve you. Thanks for the 5-Stars!

4 out of 5

Posted by on May 3, 2019

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Comment from Hotel Management

May 3, 2019 by Heather Bodenheimer

Thank you for the 4-star rating!

5 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 11, 2019 by Heather Bodenheimer

Thank you for the 5-star rating!

3 out of 5
Pros: The design, cleanliness were very good.
Cons: All staff.
Check in staff and breakfast severing staff were terrible. The check in staff member was dismissive and made errors. At breakfast, an omelet order took 45 minutes and after several request for coffee, only one cup appeared.

Posted by on Oct 14, 2016

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Comment from Hotel Management

Oct 22, 2016 by Danna D.

Dear Anonymous, Thank you for sparing your time in completing our Feedback Form and bringing this matter to our attention. Rest assured, your comments will be shared with our management team to properly address your concerns. Again, thank you for the review and I hope that you would still consider staying with us again in the future.

About the Holiday Inn Charlotte Airport

Location 2707 Little Rock Rd, Charlotte, NC 28214

Property Features

Holiday Inn Charlotte Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. The business-friendly Holiday Inn Charlotte Airport also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. A complete renovation of Holiday Inn Charlotte Airport was completed in January 2015. This 3-star Charlotte hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 4 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (2.5 km / 1.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Charlotte Airport offers 200 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. 42-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

The Hub Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.25 and USD 21.95 per person (approximately)
  • Extended parking fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Charlotte-Airport Conf Ctr
  • Holiday Inn Conf Hotel Charlotte-Airport Ctr
  • Holiday Inn Charlotte Airport Hotel
  • Holiday Inn Charlotte Airport
  • Holiday Inn Charlotte
  • Charlotte Holiday Inn
  • Charlotte Airport Charlotte
  • Holiday Inn Charlotte Airport Hotel
  • Holiday Inn Charlotte Airport Charlotte
  • Holiday Inn Charlotte Airport Hotel Charlotte

You should know

  • Holiday Inn Charlotte Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.