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Barceló Maya Palace - All Inclusive

4.5 star property
4.5-star beachfront property with 3 outdoor pools

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
View from room
Private beach, white sand, beach towels, scuba diving
Reception
Gazebo

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪13 min walk‬
  • Cenote Azul
    ‪2 min drive‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

  • 484 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Xpu-Ha

Beachfront retreat .Within a 5-minute walk of the property, you'll find Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 2 miles (3 km).

What's nearby

  • Oasis Beach - 1 min walk - 0.0 miles
  • Ecopark Kantun Chi - 15 min walk - 0.9 miles
  • Cenote Azul - 18 min walk - 1.0 mile
  • Puerto Aventuras Golf Club - 3 min drive - 1.5 miles
  • Puerto Aventuras Marina - 4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Mirador Buffet - ‬8 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Bar Mojado Beach - ‬16 min walk

About this property

Barceló Maya Palace - All Inclusive

4.5-star beachfront property with 3 outdoor pools
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

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Aerial view

Barceló Maya Colonial - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.1 out of 5, Very Good, 1,000 reviews
The price is $245
includes taxes & fees
$201 per night
May 13 - May 14
Barceló Maya Colonial - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.65 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

How close is Barceló Maya Palace - All Inclusive to the airport?

Barceló Maya Palace - All Inclusive is 25.8 mi (261-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of May 9, 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on May 18, 2025 start from $266.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Barceló Maya Palace - All Inclusive have an airport shuttle?

Barceló Maya Palace - All Inclusive offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 278 per vehicle, roundtrip.

How close is Barceló Maya Palace - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Barceló Maya Palace - All Inclusive offer free breakfast?

Barceló Maya Palace - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Barceló Maya Palace - All Inclusive?

No, there is no casino at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Barceló Maya Palace - All Inclusive?

This property offers free self parking.

Does Barceló Maya Palace - All Inclusive have a pool?

Barceló Maya Palace - All Inclusive features 3 outdoor pools and a children's pool.

Does Barceló Maya Palace - All Inclusive have a restaurant?

Barceló Maya Palace - All Inclusive is home to Mirador, which features international cuisine.

Does Barceló Maya Palace - All Inclusive have a spa?

Pamper yourself with a day at U-Spa, where you can enjoy massages, body treatments, and facials.

How close is Barceló Maya Palace - All Inclusive to downtown Xpu-Ha?

Barceló Maya Palace - All Inclusive is 1.4 mi away from Xpu-Ha.

Barceló Maya Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1122 out of 1749 reviews
Rating 8 - Good. 365 out of 1749 reviews
Rating 6 - Okay. 146 out of 1749 reviews
Rating 4 - Poor. 67 out of 1749 reviews
Rating 2 - Terrible. 49 out of 1749 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lilian, North Bay Village

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es increíble, lindo... la play es lindíssima... la comida es espectacular! En los restaurantes para la cena la comida es deliciosa!! Super recomiendo a todoss!!
Stayed 7 nights in Apr 2025

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was our first experience with taking our kids (ages 8, 6, & 4yo) to an all-inclusive resort, and overall, it was a decent vacation experience, but we do not plan to return to the Barcelo resorts. We had fun swimming at the various pools (but no hot tub which sucked), the food was decent, and the beach was fun; however, the resort staff offered no help outside of the dining area. The complex is huge, but there was no tour or explanation of services at arrival (a first for us at a resort) and the "resort guide" provided by a QR code provides nothing informative. Typically, on vacation, I will book a spa day and we'll do a few excursions, but it felt like it took so much effort on our end trying to figure out how to do those things, we didn't do any of it. The only time the staff put effort into anything "extra" for us, was when they tricked us into a sales pitch for a membership - I won't elaborate on details, but let's just say over an hour of time wasted on a BEAUTIFUL day, midday w/ 3 HANGRY and tired kids. That same night, we got locked out of our room due to a dead battery, and it took over an hour to get someone to fix it - so, we had 3 exhausted kids sitting outside the room at 9:30pm with nothing to do bc everything is shut down by then. No apologies or consideration for the inconvenience. The only reason it wasn't a bad vacation is because we chose to make the most of it and our kids still had fun, but they've never experienced anything else.
Stayed 7 nights in Apr 2025

10/10 Excellent

Laura Kathryn

Stayed 7 nights in Feb 2025

10/10 Excellent

Peter

Stayed 13 nights in Jan 2025

10/10 Excellent

Calogero

Stayed 7 nights in Jan 2025

10/10 Excellent

Connie Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property 8 times. Really love the resort and choices it offered. This was the most crowded it has ever been when we were there and it did seem like they could really use some more bartenders, servers and chairs around the pool. The lines were rather bad. Our VIP benefits weren't quite as good this time- we never got a bottle of wine in the room as before.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sumit Singh, Waterloo

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome especially for kids. The beach access was great, with clean water
Stayed 5 nights in Jan 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Property, pools, staff, and service were excellent! The food at the buffets left a little to be desired. Not that appetizing. It was also left out too long and was not heated very well. Al and all a very enjoyable experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Natalie

Stayed 7 nights in Jan 2025

8/10 Good

Saverio, Ann Arbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is 3 out of 5 ( buffet & restaurants) Room didnt got clean until 4 pm or i had to call house skipping
Stayed 7 nights in Jan 2025

4/10 Poor

Andrea Marilyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love the pools and beach access and large rooms, didn't like that there were lots of rocks in ocean water near the Palace, hot food in buffet was not hot or even warm, cooked meats were tough - very disappointing.
Stayed 10 nights in Jan 2025

8/10 Good

Timothy Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The snorkeling was amazing! Would have like to have food options outside by the pool.
Stayed 5 nights in Jan 2025

10/10 Excellent

CARA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommen! We had the best time
Stayed 12 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lots of good food and options. Very clean, amazing staff. Excellent beach, lots to do. Only complaints were the pillows, but I'm very picky when it comes to those.
Stayed 6 nights in Jan 2025

10/10 Excellent

Siju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kaitlyn Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2025

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been there multiple times and the quality of food and cleanliness of the beaches are going down. This time we stayed at Palace and unfortunately the beaches were not very clean, we’ve seen lots of plastic cups/bags etc. in the waters.
Stayed 7 nights in Jan 2025

10/10 Excellent

brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

8/10 Good

sinisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent property, very relaxing
Stayed 7 nights in Jan 2025

8/10 Good

Daniel

Traveled with family
Liked: Staff & service, amenities
Nice beach and large pools
Stayed 7 nights in Jan 2025

8/10 Good

GENE, St. George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here many times. First time that I had trouble finding a lounger on the beach. Mostly because they’ve removed at least a third of them. Question is, why?
Stayed 7 nights in Jan 2025

10/10 Excellent

Rajesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, mind blowing food, nice beach, huge pool and bar, great walking area, awesome lobby, food and shows, super restaurants. Absolutely lovely place…
Stayed 7 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact that everything is onsite. Food at the Palace was great. My kids loved it. 20 year olds wanted more people at the club but I believe it was slow because of the time of year we went. Family photos taken by onsite company are fabulous. This was our second time there and will definitely go back again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our 7 night stay was excellent. We had two kids under 8 and there was plenty for them to keep them happy through the day untill there bedtime. For us adults it might have been nice to have a little more clarity on what is offered for us. Food was good and plentiful but NO Halal at all which was a shame. All this being said we would definitely go back and spend our time there again.
Stayed 7 nights in Jan 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a great vacation!! Beautiful property, lots of food options, and huge salt water pools! Fun swim up bar. We enjoyed it and will likely return! A couple of issues that we will learn from for next time. You can only make 2 reservations for restaurants at a time, and they book very quickly. Do this right away! If you book the resort through a third party like Expedia, call the resort to confirm that you get the room you requested-example 1king bed vs 2 double beds. This is considered a “request” and is not a guarantee. Property conditions rated 4/5 due to one bed being sunk in and blowing a fuse using the hair dryer. Minor issues that were fixed.
Stayed 4 nights in Jan 2025