Book a hotel near Bridges of Poplar Creek Country Club, Chicago

"Trainee staff was really trying to get it right. Trainer was very good. "

"Staff was nice and helpful. Very good hotel and easy to drive to Downtown."

"I checked in, and only after that the staff informed me that there would be no water supply from 9 AM to 2 PM the next day due to maintenance. This information should have been shared by email before my booking date so I could decide properly. I had a flight the next day, and without water it was very difficult to manage basic things like brushing and taking a shower. This was very inconvenient and disappointing. Poor communication and bad customer service.”"

"Amazing clean squeaky room. The hotel is really beautiful and reminded me of hotels in Dubai. The layout is amazing. Breakfast is okay like most hotels in the area, nothing extraordinary."

"Beautiful on the surface. Terrible smell of heavy perfume in the rooms. What on earth happened here to require such a strong smell to cover it up? All the hotel provided soaps and lotions are heavy scented dollar store brands. Pack your own. No maid service until late in the day, after 3:30pm. We had to vacate room for housekeeping after just getting back. Luxury looking property, but skimping on details. Clearly there’s not enough staff to cover the required rooms. Every member of staff was exceptional, they were just clearly overwhelmed. "

"I can only review the staff at The River Hotel is AMAZING to say the least. From the moment I walked through the door I felt at home. I received a warm welcome and a fabulous room with all of the amenities. My room (suite) was spacious, clean and so comfortable. The hotel is centrally located so it makes getting around effortless. I'm looking forward to my next trip to Chicago and The River Hotel is my go to spot to stay."