4.2 out of 5

" This hotel was in the heart of Boston accessible to all our needs. " More

By a verified traveler on Mon 29 Jan 2018

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Hotel Description

Sheraton Boston Hotel puts you in the heart of Boston, within just a 10-minute stroll of popular attractions like Hynes Convention Center and Copley Place. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and an indoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all rooms feature WiFi, coffee/tea makers, and safes. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Additionally, 24-hour room service, hair dryers, and irons/ironing boards are available.

The café, Apropos, is open for breakfast. At the hotel's own bar/lounge, you can stop for a drink. 69998 square feet (6503 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Added amenities include a 24-hour fitness center and WiFi in public areas. Breakfast is available daily between 6:30 AM and 11 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4-star Back Bay hotel include Boston Symphony Hall and Prudential Tower.

Club Double Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Executive, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Business Lounge Access, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Boston Hotel ratings based on 79 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Excellent hotel

This hotel was in the heart of Boston accessible to all our needs.

Posted by , from CT on Jan 29, 2018

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4 out of 5

Great location

Hotel needs updating but is in a great location next to Prudential Center Newbury Street Restaurants shopping etc. parking very very expensive only valet available.

Posted by , from rhode island on Jan 16, 2018

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2 out of 5


We live south of Boston and decided to spend a night here. While individual people who worked there were amazing, fun, and helpful (Carlos the front desk for check in, the valet, and the bell boys), our stay was ruined by a room sandwiched between the elevators and another room which was so loud and noisy that we called the front desk for assistance (twice) with no meaningful response. For the cost (even a great deal through Travelocity), I expected more from a Sheraton, especially one in the heart of Boston. My two daughters, who are 12 and 13, could not believe the lack of response for the noise....that says something.

Posted by , from South Shore of Boston on Nov 6, 2017

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Comment from Hotel Management

Nov 10, 2017 by DanKak

Thank you for taking the time to let us know about your stay. I'm so sorry that your stay was marred by noise that was not properly dealt with; we will make sure to address this with the front desk and security. We do hope that you will consider staying with us again! Best regards, Dan Kakabeeke Hotel Manager

4 out of 5

Weekend visit.

Convenient to Fenway, Hynes Auditorium, Boyslton Street, T station, and MFA.

Posted by , from VT on Jun 20, 2017

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Comment from Hotel Management

Jul 9, 2017 by Bren

Dear SW - Thank you for staying with us at the Sheraton Boston and the kind words about our hotel location. We do hope you return in future and look forward to seeing you again. Warm regards, Brenda Fitzgerald, Director of Front Office

5 out of 5

Great Stay!

Booked a last minute overnight for the Patriots Parade & was so happy with our choice! Was able to bring our little 20lb dog, since it was a pet friendly hotel. Very clean room, great location, friendly staff, beautiful hotel attached to a mall with restaurants, great rates for downtown Boston. Will stay there again.

Posted by on Feb 10, 2017

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Comment from Hotel Management

Feb 13, 2017 by AngeVen

Thank you so much for staying with us during the Patriot's parade and celebrations! I'm so glad that the hotel provided everything that you were looking for. We look forward to seeing you again! Warm regards, Angela Vento General Manager

5 out of 5

Great hotel choice!

Very accommodating staff, clean room, great view! Close to NE, Fenway, Newbury street, and great resturants.

Posted by on Sep 5, 2016

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Comment from Hotel Management

Sep 7, 2016 by AngVen

I'm so glad you enjoyed your stay with us, and were able to take advantage of the great sites around us. We hope to see you again soon! Warm regards, Angela Vento General Manager

4 out of 5
Everything was great except valet and parking fees.

Posted by on Jan 12, 2016

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5 out of 5

Highly recommend!

Pros: The view from our room and the friendly help from the staff.
Location: Excellent location for walking as well as public transportation.
Exceptional staff, very helpful in directing us to places that we wanted to visit and the least expensive way to get there . Great place to stay!

Posted by , from Bay Minette, AL on Dec 22, 2015

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4 out of 5

Great hotel close to Newberry Street

Hotel was excellent. The staff was polite and helpful. The room was clean. Service staff greeted meet with a smile and asked me how my day was going. Not what you would expect from an inner city hotel. The only downside was the parking which cost $40/day!

Posted by on Sep 13, 2015

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4 out of 5
Pros: Location and general feel and atmosphere.
Cons: On our first trip up to our room, we ended up going up in a service elevator. If it was labeled as such we missed it. Kind of odd.
Location: Great central location with lots of mass transit available.
Had a great one night stay. Only little issue was that we were originally put in a room with two double beds. A very quick call to the desk resulted in our moving to a king bed room with great views of the city. That little situation was handled very nicely by the staff. A Bell Man was sent to meet us at out new room with the new keys.

Posted by on May 26, 2015

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About the Sheraton Boston Hotel

Location 39 Dalton St, Boston, MA 02199

Property Features

Sheraton Boston Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. Business amenities include a 24-hour business center, limo/town car service, and meeting rooms. Event space at this hotel measures 69998 square feet (6503 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Sheraton Boston Hotel. Parking is available for a fee. This 4-star Boston hotel is smoke free.

  • 29 levels
  • 2 dining venues
  • 50 conference rooms
  • 69998 sq ft of conference space
  • 6503 sq m of conference space
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free cribs/infant beds


Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge


Self parking (surcharge) , Valet parking (surcharge)


  • Airport: Boston, MA (BOS-Logan Intl.) (14.9 km / 9.3 mi)
  • Train station: Boston-Back Bay Station (1.2 km / 0.7 mi)
  • Metro station: Northeastern University Station (0.9 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Air-conditioned accommodations at Sheraton Boston Hotel offer safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:30 AM to 11 AM.

Apropos - This café serves breakfast and light fare.

SideBar - This restaurant serves light fare only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Guests have complimentary use of the hotel's impressive pool, an 18-meter indoor/outdoor pool beneath a vaulted, retractable roof.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!


  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 40 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Pets allowed (no fees)


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 42.00 per day
  • Valet parking fee: USD 58.00 per day (in/out privileges)
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Hotel Sheraton
  • Boston Sheraton
  • Boston Sheraton Hotel
  • Hotel Boston Sheraton
  • Hotel Sheraton Boston
  • Sheraton Boston
  • Sheraton Boston Hotel
  • Sheraton Hotel Boston

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.