Find a Hotel in Barrio Pueblo

"We booked an ocean view balcony premiere room but was placed in a garden view room because we arrived a day late due to flight delays/weather, then we had no hot water for showering until we were placed in the original room we booked a day later, they did give us credit for good and beverages and a night free but are still waiting for the refund…. The property is spectacular and staff polite. "

"Pool was beautiful "

"I stayed at the Hilton Garden Inn San Juan Condado for a solo trip expecting a relaxing getaway based on a great experience I had here two years ago. Unfortunately, this stay was extremely disappointing. The biggest issue was major construction nearby that started before 7:00 AM every morning. This was never disclosed before or during check-in, and it completely ruined any chance of sleeping in or having a relaxing morning. While I understand the hotel can’t fully control outside construction noise, my room placement made things much worse. I was placed right next to the elevator, with guests coming and going constantly, and also next to a utility closet where staff were working in and out throughout the day. The noise level was incredibly disruptive. I asked twice to be moved to a quieter room, and unfortunately the staff never followed up or offered a solution. Even just an acknowledgment or update would have been appreciated. I specifically chose this hotel because of the great experience I had here two years ago, hoping for a peaceful solo trip. Instead, the stay was stressful and far from relaxing. Sadly, after this experience, I won’t be staying here again. "

"It’s in a good area "

"Okay"

"Absolutely amazing staff. Everyone was so sweet and helpful. Our main cleaning staff was phenomenal. I’m a stickler for details and they met all of them! Love this place will absolutely recommend it to anyone!!!"