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"The hotel was surprisingly quiet considering it is so close to the highway. The hotel staff was helpful and met my needs with speed and quality which ... " More

By a verified traveler on Mon 16 Jan 2017

Hotel Description

Hotel near Kern County Museum in Bakersfield

In Bakersfield

Your stay at this Riviera - Westchester hotel places you within 3 miles (5 km) of Buck Owens Crystal Palace and Kern County Museum. Also, Camelot Park is within half a mile (1 km) and Fox Theater is within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 120 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$57* Per night/room Sep 1 - Sep 2

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Signature-Studio One Queen Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Full Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 2 Full Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America - Bakersfield - California Avenue ratings based on 11 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America - Bakersfield - California Avenue

Everyone (8)
1 out of 5
They charged me for a day I didn’t stay after saying they would

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 31, 2019 by Hotel Management

Dear Guest, we appreciate you taking the time to share your concerns with your review. We are so very sorry for the billing issues. Since your review is anonymous please reach out to us directly. We welcome any opportunity to leave you with a more favorable outcome. Thank you for being our guest and we look forward to speaking with you. Sincerely, Hotel Management

1 out of 5

Posted by on Jan 7, 2019

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Comment from Hotel Management

Jan 9, 2019 by Hotel Management

It is disheartening to see we didn’t live up to our typical standards. You deserved a comfortable and stress-free stay, we are extremely sorry we miserably failed in your case. Please consider giving us another chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management

1 out of 5
Drapery was dripping wet from condensation from the air conditioner below the window. The carpet was filthy. There was a stain on one of the pillowcases. The bathroom sink/counter had been broken off the wall and badly repaired. The noise in the evening until at least 10pm was horrible. Four police officers arrested someone the next morning in the room behind us. Travelocity price was a huge ripoff. I will never use Travelocity again.

Posted by on Dec 21, 2018

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Comment from Hotel Management

Dec 27, 2018 by Hotel Management

Thank you for the review of our hotel. We sincerely apologize that you encountered so many difficulties during your stay with us. Please be assured that we have discussed your feedback with the appropriate teams, and we're working with them to make sure such incidents are prevented from occurring again. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management

1 out of 5
Was put on the railroad side of the hotel asked if we could move to a different location and was told that is where they put guest who register with Travelocity. When going to our room there was a guest sitting on the walkway spaced out on drugs with crying babies inside room. After getting into room we heard people coming and going into the druggies room all night. Would not still or recommend this location.

Posted by on Aug 23, 2018

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Comment from Hotel Management

Aug 30, 2018 by Management

Thank you for being our guest and for taking the time to leave feedback. We are sorry for the disappointing experience regarding your room. We do make every effort to accommodate requests regarding room type or location, but at times of full capacity, this can be difficult. Additionally, our front-desk team is always available to help you, so please feel free to reach out to them for any queries that you may have. We hope the positive aspects of your visit will encourage you to choose us again in the future. Hotel Management

3 out of 5

Very noisy

Pros: Very nice service. Offered us coffee to go when we complained about the fact that we could not sleep due to the highway traffic noise.
Cons: Noise proof the rooms. The one thing you definitely need after a long day of driving and before the next one is a good night sleep.
The receptionist was very nice and helpful, but our room was facing the highway and it really felt like we were on the highway the entire night. No ear plugs could help this, we tried!

Posted by on Mar 2, 2018

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Comment from Hotel Management

Mar 3, 2018 by Hotel Management

Thank you for the review. Although you liked the service we offer, please accept our apologies for the noise issue you experienced and for our failure to address them to your satisfaction. We are terribly sorry for the disruptions and hope that you'll consider staying with us again so we can demonstrate the superb hospitality that you should have received on this visit. Sincerely, Hotel Management

4 out of 5

Could Be Great With A Little Effort

Pros: The hotel was quiet, had a great and helpful staff and was close enough to everything I needed.
Cons: The hotel needs a few repairs around the hotel and some of the linens are aging and need to be replaced.
Location: The hotel is close to places to eat, next to the freeway to get around and had virtually everything I needed within a short distance which was helpful
The hotel was surprisingly quiet considering it is so close to the highway. The hotel staff was helpful and met my needs with speed and quality which is missing at many hotels in 2017. The hotel could use a few repairs around the hotel which could be done with relative ease if the hotel chooses to. Just a little more effort and a few repairs and upgrades around the hotel could make this place to be super special. I hope the effort gets made soon before these repairs and upgrades become liabilities. Make the effort....People will continue to come.

Posted by , from Chatsworth, Ca. on Jan 16, 2017

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Comment from Hotel Management

Jan 18, 2017 by General Manager

Thank you for evaluating your stay at Extended Stay America Bakersfield - California Avenue. We are glad to read how happy you were with our central location which was convenient for your needs and the courteousness of our associates. We also appreciate your observations and suggestions and will share the same with my management. We appreciate your business and hope to welcome you back soon for another nice stay. Sincerely, General Manager

3 out of 5

Not a great experience.

Pros: The room was quiet and the beds were comfortable. The staff was friendly although not well trained.
Cons: Customer service and staff training. Informational signs about optional maid service.
Location: Lots of nearby restaurants and shopping.we54744
When I arrived I was told that I had booked 2 rooms. I explained that was incorrect. When I got to the room the light between the bed was not working se we called the desk. They told us that they could not fix it that night, but it would be done the next day. The next day I went into the office and reminded the desk clerk that the light between the beds was not working. He assured me that it would be taken care of. When we got back to the room the light was still not working and there had been no maid service either. I went down to the office again to get clean towels. They told me that they would fix the light the next day. I explained that we were leaving the next day so that was not helpful. The just gave me a look without saying anything. When we were leaving we discovered that lamp was simply unplugged. I sent a complaint to corporate. They contacted me and explained that housekeeping is not offered on a daily basis unless the guest pays an extra charge. I informed them that we were not offered that option. The hotel appears to be a hookup place. There were loud arguments by guest. Whedn we walked out of the room there were heavy smells of marijuana being smoked. It was not the type of place that I would stay again.

Posted by , from Sonoma, CA on Aug 29, 2016

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Comment from Hotel Management

Sep 1, 2016 by General Manager

We always appreciate feedback from our guests to ensure we are meeting our high standards of service. We sincerely apologize for the issues you experienced during your stay, and we've shared your comments with our team to ensure a better experience for future guests. Thank you for bringing this to my attention. Though you stated you do not intend to return to our hotel, we extend the offer for you to come back and enjoy the positive stay experience you deserve. Sincerely, General Manager

2 out of 5

Close to the thruway but not totally safe

When we first pulled in there were about 5 police cars addressing a large homeless population behind an abandoned building. There was hair all over the sheets in the bed and I wore my flip flops in the shower. The continental breakfast was just muffins, granola bars & coffee.

Posted by on Jul 6, 2016

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Comment from Hotel Management

Jul 11, 2016 by General Manager

Thank you for sharing your feedback. We are always willing to improve which is why we appreciate our guests reviews and feedback. We are sorry for the first impression you had of the general area around our hotel. The safety and security of our guests and employees is a top priority. We apologize for the signs of a previous guest you found in your suite. We will have the housekeeping team make adjustments so this does not happen going forward. Thank you for letting us know and we hope you will come back to visit with us again in the future. General Manager

2 out of 5

keep looking

Right next to the free way and a train station it's noisy enough, on top of that the beds feel like your sleeping on the floor anyways. Only plus is they allow pets and it's in a safe location.

Posted by on Oct 21, 2008

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1 out of 5

Won't Stay Again

Very bad experience. Flies were coming through the bathroom vent constantly and not just one or two. Also, the hotel charged my credit card for the room when my credit card was already charged by an online travel website. The hotels excuse was that the credit card the online travel website provided was declined. I will never use the online travel website or this hotel again.

Posted by on Oct 14, 2008

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About the Extended Stay America - Bakersfield - California Avenue

Location 3318 California Ave., Bakersfield, CA 93304

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America - Bakersfield - California Avenue also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Self parking is free. This Bakersfield hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Built in 1996
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bakersfield, CA (BFL-Meadows Field) (7.4 km / 4.6 mi)
  • Train station: Bakersfield Station (4.2 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Bakersfield - California Avenue offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Guests checking in outside of normal hours need to use the phone outside the property to contact the hotel.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Bakersfield California Avenue
  • Extended Stay America Hotel Bakersfield California Avenue
  • Extended Stay America Bakersfield California Avenue Hotel
  • Bakersfield Extended Stay
  • Extended Stay America Bakersfield
  • Extended Stay Bakersfield

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.