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Candlewood Suites Asheville Downtown by IHG

2.5 star property
Hotel near The Orange Peel in Asheville

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Photo gallery for Candlewood Suites Asheville Downtown by IHG

Room amenity
Property amenity
Exterior
Premium Studio Suite, 2 Queen Beds | 1 bedroom, desk, blackout drapes, soundproofing
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • Place, The Orange Peel
    ‪2 min drive‬
  • Place, Wicked Weed Brewing
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite

Studio Suite | 1 bedroom, desk, blackout drapes, soundproofing

Studio Suite

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | 1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Mountain View

1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds, Mountain View

9.0 out of 10
Wonderful
(20 reviews)
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(27 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.8 out of 5, Exceptional, 360 reviews
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The price is $187
Oct 5 - Oct 6
Total with taxes and fees
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About the neighborhood

Asheville

City center stay.You'll be within half a mile (1 km) of Innsbruck Mall and 2 miles (3 km) of Buncombe County Courthouse with a stay here. Pack Square and Asheville City Hall are also within 2 miles (3 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 2 min drive - 1.7 miles
  • Asheville Mall - 2 min drive - 1.1 miles
  • The Orange Peel - 2 min drive - 1.7 miles
  • Wicked Weed Brewing - 2 min drive - 1.7 miles
  • Biltmore Estate - 11 min drive - 6.2 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Cook Out Burgers - ‬18 min walk
  • ‪LongHorn Steakhouse - ‬13 min walk
  • ‪Wingstop - ‬13 min walk

About this property

Candlewood Suites Asheville Downtown by IHG

Hotel near The Orange Peel in Asheville
Candlewood Suites Asheville Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A rooftop terrace, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Candlewood Suites Asheville Downtown by IHG. Self parking is free.

This Asheville hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 5 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Candlewood Suites Asheville Downtown by IHG offers 103 air-conditioned accommodations with bathrobes and hair dryers. 50-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

BBQ/picnic area

Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,697 reviews
$76 nightly
The price is $86
Sep 28 - Sep 29
Total with taxes and fees
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Frequently asked questions

How close is Candlewood Suites Asheville Downtown by IHG to the airport?

Candlewood Suites Asheville Downtown by IHG is 14.3 mi (22-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Asheville Downtown by IHG?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Asheville Downtown by IHG on Oct 1, 2025 start from $95.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Asheville Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Asheville Downtown by IHG.

Does Candlewood Suites Asheville Downtown by IHG offer free breakfast?

Candlewood Suites Asheville Downtown by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Asheville Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Asheville Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites Asheville Downtown by IHG?

This hotel offers free self parking.

Does Candlewood Suites Asheville Downtown by IHG have a pool?

Candlewood Suites Asheville Downtown by IHG features an indoor pool.

Does Candlewood Suites Asheville Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Asheville Downtown by IHG to downtown Asheville?

Candlewood Suites Asheville Downtown by IHG is 1.1 mi away from Asheville.

Reviews

Candlewood Suites Asheville Downtown by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 394 out of 543 reviews
Rating 8 - Good. 90 out of 543 reviews
Rating 6 - Okay. 22 out of 543 reviews
Rating 4 - Poor. 12 out of 543 reviews
Rating 2 - Terrible. 25 out of 543 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the downtown area of Asheville.
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice property
Stayed 1 night in Jun 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Asheville trip

I was visiting Asheville for the Snot Otters game last Friday and wanted somewheres close to downtown, without breaking the bank. Candlewood Suites accomplished that goal perfectly! My bed was comfy and my suite was cozy, but big. I loved the rooftop bar – though it was closed when I went up, I was able to bring my own beverage and FaceTime my family. The pool, hot tub and coffee were the perfect cap next morning. I love how the TV had an HDMI hookup for my game console! I stayed here once before when the hotel first opened in 2021, this time was even better. Ingles next door is clutch. If I ever come on a solo trip to Asheville, I’ll definitely give your hotel a look!
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d be happy to stay here again!
Stayed 1 night in Apr 2025

4/10 Poor

Diana

Disliked: Staff & service
We booked a reservation for a specific room. Upon arrival, staff informed us they did not have that room and would be placing us in a different room. In our opinion, a downgrade. Check in took approximately 15-20 minutes; we were not waiting in line, the more experienced staff just seemed not to care to help the newer staff. With the downgrade, hotel staff did not offer compensation despite us asking. My spouse asked for a later check out, which they extended by one hour. The room itself was fine. No complaints. Truthfully though you could go to a comfort inn or any other hotel for a lot less headache, better customer service, and get the same room. My husband and I don’t get an opportunity to get away alone very often. This was the first weekend we’ve taken in about two years. We just were really disappointed. We definitely would not recommend this hotel to anyone looking for an experience, however, if you’re looking for somewhere to lay your head down at night, this would satisfy.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Location isn’t walkable but it’s just a couple minutes by car. Having a kitchen in our room, was wonderful and there’s an Ingles right next-door. The rooftop bar was closed but we took our own bottle of wine and sat up there and it was nice. We would stay there again.
Stayed 2 nights in May 2025

6/10 Okay

Zephaniah

Stayed 2 nights in May 2025

10/10 Excellent

Rondel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best

The hotel was really clean and nice. 10 out of 10 for sure i definitely will stay at this hotel again.
Stayed 1 night in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay. The room was very nice, and everything was smooth
Stayed 1 night in May 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice. Full kitchen was great.
Stayed 2 nights in May 2025

10/10 Excellent

Tashanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kellie, North myrtle Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone who worked at the front desk was so nice & accommodating!
Stayed 2 nights in May 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Tyler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service

Upon checking in my room was not ready yet. They ended up putting me in a different room that was attached to another room. Whenever I went down to discuss this they told me “you will be okay, they are just kids. You have nothing to worry about. Later that evening I went back down to talk to the front desk about the noise level of the connecting room and she told me that I could not switch rooms due to not having a house cleaner to clean my room and that no other rooms were open. She stated she would call up and talk to them but if the noise didn’t stop then she would talk to her manager and be able to switch my room. Also, upon checking in they did not explaining or help me locate any amenities such as pool, hot tub, laundry, etc. I felt like the customer service was poor overall and nobody cared after I paid for my room. The room itself was nice and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room for great price

Front desk staff were always friendly during our 5 night stay. Hotel room was clean and spacious.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Candlewood!

Love this hotel. Always stay here when in Asheville.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel. It is in pristine condition. We were very pleased. The location isn’t great but, the price was perfect. We were only there for one night. It really isn’t in downtown but you could easily walk to downtown Asheville. It was a five minute drive. The studio worked out for us. Beds were comfortable and the room felt spacious. There’s a full size refrigerator, coffee pot, toaster, microwave, and stovetop. There are bbq grills near the pool area- and a nice grocery store next door. Definitely a good place to stay.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our go to hotel in downtown Asheville

Comfort and value for the stay. Our recent stay was our third at Candlewood Suites and another stay already booked for April. The location is central to activities we need to take of like shopping, dining and attending VA appointments. Of note there’s not a buffet breakfast but coffee is available in the lobby and snacks and things can be purchased. McDonald’s is right next door, as are many chain and also unique restaurants. The rooms have my favorite amenity a small kitchen. Staff is attentive and helpful for our needs or questions.
Stayed 2 nights in Mar 2025

2/10 Terrible

Michael

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Had to move to another room at 1:00 am due to a noise guest that had been told three times to lower the noise. But yet I was the one who had to move. They got to stay in their room. I will never stay here again!!
Stayed 1 night in Mar 2025

8/10 Good

Hannah

Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Denise

Liked: Cleanliness
They lost power the last night and still had no power the next morning. We had to walk down 4 flights and there was NO lighting in the stairwell. it was horrible and no one was offering to help. This was a extreme safety issue.
Stayed 3 nights in Feb 2025