4/10 Malo
Cliente verificado
11 abr. 2024
No le gustó: Limpieza
Disappointed
The property was ok but the cleanliness was not not good. We had to wash the towels and the bed sheets before we slept. The floors were dirty, soap dispensers not filled or empty. Given dirty sponge from previous renters. Dog poop in backyard from other dogs and trash. Toilet seat cracked upstairs...you can imagine how that felt. Fireplace grate burned out and you have to bring your own wood etc. The ice maker does not make ice etc. The code we were sent to open door didn't work but they did resolve that. I could accept all of that but the cleanliness no. Its unacceptable to pull back the bed sheets and see dirt and human hairs in the bed. They did not smell clean...not ok. They even have a washer machine so that is even worse. We moved the rug and we couldn't believe the amount of dirt and food underneath it. Everything is pretty old in the cabin it could use some updates. I would definitely not rent from Vacasa again. I had no idea that when you rent through Vrbo some rentals go through a third party. If you try and cancel or reschedule good luck! Definitely scroll all the way down on the rental page and see if you are renting through Vacasa. Of course south lake tahoe is amazing so how can you have a bad time. I would not stay here again due to the cleanliness and Vacasa. For 900$ I'm sure I can find something better in the future. I hate writing a bad review but other people should know before making an expensive decision. I hope the owners read this and make some changes
Cliente verificado
Se hospedó 3 noches en abril de 2024