Book a hotel near Schaumburg Medieval Times, Chicago

"As said before, this is my go to hotel when going to Chicago. Still will be but disappointed with my last stay. We settled in for the night and around 11:30p the TV went out. You could hear , could see the guide, could see if you open YouTube and Netflix but if you tried to go to the channel itself, whether it be regular TV or Netflix YouTube, the screen wouldn't show. Turned tv off ,tried numerous times but nothing worked. As a insomniac it wasn't the best for a TV to go out. All I could do was listen. Asked if there was a partial refund or compensation for this and the worker said she would let the manager know because I'm familiar with the manager, left my number and I never heard from them. There were other issues with the room as well but I won't discuss here because I do like the hotel and the staff. Whether I could get a compensation for that trip, maybe an upgrade on our next visit, anything, I would have appreciated a phone call or email. I will would recommend this hotel to others. They are a great hotel and amazing manager with great staff."

"Room is clean. Bed and pillows are good. Shower leaked and many non working channels on the television"

"Room was clean, staff was friendly. Breakfast was not that great at all-expected more"

"We chose to stay here because we’re Vegan and could bring our own food. The room was clean, the property was clean, it was quiet, staff was very professional. We will definitely stay the next time we’re in Chicago. Also the location was great."

"The front lobby looks great but the hotel rooms could be better. Although, it’s clean; however, the rooms specially where I stayed could have been improved or renovated. The closet doors wouldn’t close properly unless done certain manner. Bath rooms don’t have exhaust fan, which typically I guess of most hotels and there are old patches and cracks that could have been fixed. The pictures of the model rooms from the website is completely different and deceiving. Moreover, the rooms could have made it more sound proof because not only you can hear loud footsteps from above from but also noice from outside the building and inside the hallways. A disappointing. "

"Did not stay due to cleanness "